Smartsaker

In order was accidentally placed. I immediately contacted the company through their email she canceled this order. I got a very quick response, offering 5% off my order. If I did not want to do that there was a place to say no please I want to cancel.-----which is what i chose. There was no further response from them. I tied the phone number that is given in there website [protected] and it just has a fast busy and no answer. Usually you could just return the item with most companies. They specifically say their return policy, requires the customer to pay the shipping. I really resent having to pay shipping for an item that should've been canceled

Sounds great! But it's difficult to find a true phone number, and it's not clear at all how to return. Please advise.

I have a duplicate order. How do I return?
09/21/23 09/21/23 SMARTSAKER HTTPSWWW.SMARDE
#240113488000AB6BK
$55.98
09/08/23 09/08/23 SMARTSAKER HTTPSWWW.SMARDE
#24011347V001V2HE5
$49.99
Dan Hansen, 2713 Falcon Dr. Longmont, CO [protected]