UnlockBase’s earns a 2.0-star rating from 2 reviews and 6 complaints, showing that the majority of customers are somewhat dissatisfied with unlocking services.
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Fast affordable magic Unlockbase
Unlockbase had the competition beat on prices by a minimum of $80 but sometimes as much as $150 maybe $200. When they are offering to do me a service for $20 and everyone else is demanding $80, $150+ well they had my attention. I placed my order. 24 hours later my phone was unlocked and I didnt even need to enter any type of NUK or password or unlock codes. They performed their technological sorcery from a distance and unlocked my phone. They told me it would take 1-5 days and I'd get a code. Classic underpromise over deliver right there and it worked they now have a customer for life.
Amazing service, even if it took some time
I wanted to unlock a Samsung A13 5G locked to Tracfone, so I found UnlockBase and paid to get it unlocked (which is a simple, easy process). A couple of days went by, and they told me that their Tracfone supplier wasn't really "cooperating". Again, not their fault. Then they put the phones IMEI through a beta test batch, in which they couldn't unlock it because of a problem on Tracfone's side of things. They refunded me the amount that I paid for the unlock, even though they kept working for a solution, and contact was kept through email (communication was super good, the person would respond to emails very quickly and try their best to resolve any problems).
They finally found a firmware unlock for the phone, and they offered to cover the costs of it because of the time I'd been waiting.
I followed the instructions and my phone was unlocked, thanks to the help of UnlockBase and their firmware provider and technician.
In short words, they we're very helpful to me, and it seemed nice that they stuck with me and helped my case after all that time. Customer service was nice (shoutout to Ulrik Bengtsson, the Customer Service guy)
I will be definitely be doing unlocks with them again, no matter the time delay.
Thanks, UnlockBase for your service!
UnlockBase Complaints 6
A scam pretty much
1) They lure you in by saying it's free.
2) You give your email (big mistake) and then they tell you it costs $50 to unlock a phone that is not even worth $10. So you say goodbye
3) They start spamming you NIGHT AND DAY. You hit unsuscribe at the bottom of their spam and nothing happen.
4) You send angry emails and they keep replying with annoying implications that they are a serious business and have done nothing wrong. Sorry, JOHN Co-Founder & Ceo, you are a jerk.
5) Oh, and now they started THREATENING me that if I don't remove this review, they will register an internet domain in my name and post offensive/criminal stuff there. Good riddance to any appearance of respectability!
Very bad people, Very Bad Service, They close your acount any time!
It started by asking why a certain link on there webpage was not working and they replied whit instructions on how to unlock phones... Euuhhh What!? Then e-mailed to John (ceo) and ask the same question and anwserd the same but finally he sent an other e-mail saying that it's fix. Now im having problem s whit orders that are not deliverd on time exp: 1to3 days for certaine unlock but i waited 2 weeks and still not receive it but instead got my account canceled and never got the dam code that me and my client waited for. When i ask for when i will be getting my code he replied in the first mail that he ask for to cancel the order to his supplier instead of getting information or to give hes supplier a reminder. Total wast of your time this onprofessioneel website. Seriously Not good at all
UnlockBase Review: A Reliable and Trustworthy Service Provider for All Your Unlocking Needs
UnlockBase is a reliable and trustworthy service provider that has been helping people unlock their devices for many years. With their easy-to-use website, you can quickly and easily determine the carrier network of your device, giving you the peace of mind you need when it comes to unlocking your device.
With UnlockBase, you get the assurance that you are dealing with a legitimate and professional company that values your privacy and security. They use only the latest technology and software to ensure that your data and information are safe and secure throughout the unlocking process.
The best part is that UnlockBase offers a wide range of unlocking services, including phone unlocking, online IMEI checker, and many more. So, whether you need to unlock your iPhone, Samsung phone, or any other device, they have got you covered.
One of the things that makes UnlockBase stand out from other service providers is their excellent customer service. They have a team of experts who are always available to answer your questions and provide the assistance you need. They are committed to providing the best possible service and ensuring that you are satisfied with their services.
Overall, if you are looking for a reliable and trustworthy service provider to help you unlock your device, UnlockBase is definitely worth considering. With their expertise, technology, and commitment to customer service, you can be sure that you are getting the best possible service and value for your money.
Is UnlockBase Legit?
UnlockBase earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for UnlockBase. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
UnlockBase has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Unlockbase.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Unlockbase.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for UnlockBase have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up UnlockBase and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- While UnlockBase has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- UnlockBase offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.
Beware: My Experience with UnlockBase (unlockbase.com) Unlocking Service
As a customer, I had some difficulties with UnlockBase (unlockbase.com) and I feel that it is only fair to share my experience. While browsing their website, I noticed a few inconsistencies in the reviews and ratings provided by previous customers which left me skeptical about their service. Unfortunately, my initial doubts proved to be true.
I had two phones that needed unlocking and decided to give UnlockBase a try. However, I was disappointed to find that they were unable to unlock either of my devices. Despite multiple attempts, they were unsuccessful in providing me with a solution and this left me feeling frustrated and dissatisfied.
In retrospect, I wish that I had done more research before choosing UnlockBase. While they may have positive reviews from some customers, I have my doubts about the authenticity of these reviews. In my opinion, their reputation may be somewhat exaggerated, and I would advise others to be cautious before making use of their services.
Overall, I believe UnlockBase has some shortcomings that need to be addressed. While they may have some successes, the fact that they were unable to unlock my phones has left me with doubts about their capabilities. In conclusion, I cannot recommend them as a reliable unlocking service provider.
Beware: UnlockBase is a Shady Company with Hidden Agendas and Scam Tactics
and that's exactly what UnlockBase is. This company is trash and was created by someone who is clearly a scammer or even a hacker, as their main purpose is to trick people into providing their personal information and steal it.
It's really unfortunate that people who are looking for a reliable and affordable way to unlock their phones often end up falling victim to these shady companies. And UnlockBase is definitely one of the worst out there.
They may claim to be able to unlock your phone quickly and easily, but the truth is that they will only make things worse for you. They will take your money and then disappear, leaving you with a phone that is still locked and no idea how to get it unlocked.
It's always important to be cautious when dealing with any company online, but especially when it comes to something as sensitive as your personal information. So if you're considering using UnlockBase or any similar companies, we strongly advise against it. Instead, do your research and find a reputable company that has a good track record of unlocking phones without any hidden agendas or scams.
In conclusion, stay far away from UnlockBase and other similar companies. Don't let these scammers and hackers take advantage of you and your personal information. Stay safe, and always be cautious when dealing with any online business or service.
UnlockBase Review: Three times cheated, unethical behavior and horrible customer service. Proceed with caution
I feel extremely frustrated and disappointed after my experience with UnlockBase. Unfortunately, I was cheated not once, but three times! It's a shame to have to write this review, but I hope to warn other potential customers and to shed light on the unethical behavior of this company.
First of all, I've noticed an excessive amount of attention towards iPhoneIMEI.net. This raises red flags for me, as that website has already been banned by Trustpilot for allegedly buying fake 5-star reviews. This association only worsens my impression of UnlockBase.
Furthermore, my personal experience with UnlockBase has been nothing short of dreadful. The website makes promises they cannot keep, and their service falls well short of expectations. Despite paying for services that were supposedly guaranteed, I never received what I paid for. When I contacted customer support, my complaints were brushed off and ignored. I felt cheated and disrespected as a paying customer.
It's unfortunate that my interaction with UnlockBase has left me feeling negative, but I think it's important to share my experience candidly with others. In the future, I'll definitely think twice before making a purchase from this website and would advise others to proceed with caution as well.
Overview of UnlockBase complaint handling
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UnlockBase Contacts
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UnlockBase phone numbers+1 (800) 292-5216+1 (800) 292-5216Click up if you have successfully reached UnlockBase by calling +1 (800) 292-5216 phone number 0 0 users reported that they have successfully reached UnlockBase by calling +1 (800) 292-5216 phone number Click down if you have unsuccessfully reached UnlockBase by calling +1 (800) 292-5216 phone number 0 0 users reported that they have UNsuccessfully reached UnlockBase by calling +1 (800) 292-5216 phone number
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UnlockBase emailsinfo@unlockbase.com100%Confidence score: 100%Customer Supportadrian@unlockbase.com100%Confidence score: 100%Bug Fix / API Support
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UnlockBase address120 Madeira Dr NE, Suite 220, Albuquerque, New Mexico, 87108, United States
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UnlockBase social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025




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