The complaint has been investigated and
resolved to the customer's satisfactionResolved SkyNet — sending item lost
resolved to the customer's satisfaction
My name : wilson lew [protected]
Skynet awb no: [protected]
Sktnet company: kepong sending to sepang..
On 29/7, time 11.30am.. I pass my item as a silver small box to kepong skynet.. Received by staff name iynda as a girl..
My item weight 220g, I pay about rm 10.60... My shipment information is parcel..
But on 1/8, just a few day, my friend lilian, she morning 11am already get yr sktnet bag, inside just only few paper..
My small silver box are not inside the skynet bag.. It cant to acceptable..
I already call sktnet customer service, but I also cant get any information about my item..
Sepang sktnet company number 03-[protected], all staff cant give me any support??
And last I call skynet company service, name sumathi 03-[protected], she just ask me to wait the information??
Is not a good service about a this company.. Skynet is a famous company, why it problem can happen on me?
I very disappointed..