Sixt.com — sixt kuwait rent a car
I have rented a car with Sixt Kuwait Airport Office office on 16 June 2016 for two days. After I returned the car, 4 days later, the airport office charged my credit card an extra 50KD. When asked, I am informed that they found a scratch on the driver door. I am sure that this scratch didn't happen because of me. The scratch shared in the picture was so evident on the driver door, so I would have noticed it for sure. Also when i returned the car's inspection passed successfully, obviously there wasn't any scratch at that time. I posted this complaint in facebook tagging sixt kuwait office but response from Sixt kuwait. Sixt.com responded a couple of times mentioning that they will contact kuwait office and will look into it. Some other people has also responded to my post mentioning that this exact incident has happened to them also after they returned the car. This is clearly a cheating technique by your kuwait office to make some free money. I believe they are targeting international travellers hoping that they wouldn't return. I complained with the kuwait office and also the head office in europe, but all in vain. I would appreciate if you can resolve my issue. Thanks. Its been 8 months since i raised this complaint and no solutions yet.