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Singtelnew broadband contract not installed

1

On 23rd August I signed for now contact with a promised installation date by15 Sep but till today 21-oct it is not installed. Even after several reuests they never given a proper response or exact ETA of completion.
With old setup which iHave doesn support my office networt to work from home, I have to travel to office if I get any office calls in my midnight.

It's very hard for me to go office in midnight after working several hours in a day in office.Its impact my health and social life too.
Please cancel my contract which is not installed or implement ASAP

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