SilkFred

So, I bought a couple of jumpers from SilkFred and when they arrived, they weren't what I was expecting. I sent them back and waited for confirmation that they had received them. I had to keep chasing them up about it, which was a bit annoying. But then, they went and refused to give me a refund! They've got my jumpers and my money now, and they won't give either back. They're saying that they don't have to refund me, which is a load of rubbish if you ask me. I wouldn't recommend using them at all - they're just trying to rip people off.

So, I recently bought a few things from SilkFred, but unfortunately they didn't fit me right. I sent them back to the right address on the same day, but I'm still waiting for my refund for one of the items. The other one was refunded straight into my bank account, which was good. I contacted customer service and they said they got my return, but they need 7 working days to process the refund. I'm still waiting for it though, so hopefully it comes soon. Overall, I think SilkFred has some cute stuff, but just make sure you check the sizing before you buy.

So, I bought something from Silkfred and it didn't work out. I sent it back, but my hubby didn't pay for tracking. I asked Silkfred about it, but they said they didn't get it back yet. It's been a whole month now, and I'm starting to wonder if they're telling the truth. I mean, GAP and Joules gave me my money back even when I didn't have tracking, so why can't Silkfred do the same? I'm really bummed out about it and don't think I'll be shopping with them again.

So, I bought this dress from SilkFred and it was not fitting me well. I thought I had plenty of time to return it, but turns out I was wrong. I tried to return it after 18 days of receiving it, but they said I should have started the process within 14 days and then had another 14 days to return it. I mean, come on, I had only had the dress for 18 days! Now I'm stuck with a dress that I can't wear and it's just a waste of money. I'm really disappointed and I don't think I'll be ordering from SilkFred again.

SilkFred is a website that I've been using for a while now, but I've been having some issues with their customer service lately. I've tried to contact them multiple times, but they haven't been very responsive. It's been weeks now, and I still haven't received any instructions on how to raise a complaint officially. I've asked each time I've reached out, but they just don't seem to care.

Their response times are extremely poor, and it's frustrating to have to wait 48 hours for a reply each time. I'm a long term loyal customer, and I feel like they should be more willing to work with me. I'm not someone who usually leaves online reviews, but I think it's important to share my experience with others.

Overall, I'm disappointed with the level of customer service I've received from SilkFred. I hope they can improve their response times and be more willing to work with their customers in the future.

I had a really bad experience with SilkFred. I sent back some dresses that I bought for ?100, but I still haven't received my refund after a whole month. I did everything right, I sent the dresses back to the right address and I even have proof that I returned them. But still, no refund. It's really frustrating because I've been trying to contact them by email, but they take 3 or 4 days to reply and most of the time they don't even bother. I don't know what else to do, I followed all the instructions and they're still not giving me my money back. It's really bad customer service and I wouldn't recommend them to anyone.

So, I gotta say, my first experience with SilkFred was pretty darn good. The dress I ordered was just beautiful - the lining was on point, the fabric was lush, and the cut was spot on. And all for a pretty reasonable price, too! So, naturally, I decided to give them another go. This time, I ordered a top and a skirt, spending nearly 30 quid with postage and all. And let me tell you, I was not impressed. The quality was just not there. The cut was poor, there was no lining, no label, and no elasticity where there should have been. It was like something you'd find on a market stall for a fiver, tops. Honestly, the two garments could not have been more different. So, I gotta ask - who's checking out these suppliers for quality? I mean, it's gotta be important for the brand, right? I don't think I'll be risking another order anytime soon. For 28 quid, it's just shocking. I mean, seriously, take a look at the photo. It's like a shapeless rag.

I gotta say, SilkFred is not the best place to shop. I mean, seriously, I had the worst experience ever! I wouldn't recommend them to anyone!

Their clothes and shoes are of such poor quality, it's ridiculous! And don't even get me started on their customer service! I've been waiting for a refund of ?145.00 for three whole months! Can you believe that? And I had to chase them about 10 times just to get my money back! If I didn't email them constantly, I wouldn't have seen a penny!

And that's not even the worst part! I'm still waiting for a refund for some defective earrings! It's like they don't care about their customers at all!

And let me tell you about Hannah, one of their staff members. She's the worst! She never gets back to you and lies all the time! She'll tell you that your issue is being dealt with, but clearly, nothing is being done! It's so frustrating!

And you know what's the most annoying thing? Not even once did they offer me an apology! Can you believe that? It's like they don't care about their customers at all! So, if you're thinking about shopping at SilkFred, my advice to you is to stay away!

I gotta say, I ain't too pleased with SilkFred. I ordered a whole bunch of stuff on boxing day, but when it arrived, three of the items looked nothin' like the pictures on the website. So, I sent them back on the 3rd of January, but I had to pay for the postage myself. And get this, I had to send 'em back to different addresses! It took two whole weeks for SilkFred to give me a refund for those three items. I mean, come on, that's just ridiculous!

And that's not even the worst of it. One of the items they sent me was faulty, and it took them two weeks to deliver it in the first place! I sent it back on the 8th of January, but I'm still waiting for my refund. I've sent them a bunch of emails, but they ain't been much help. Honestly, their customer service is a joke.

If you don't believe me, just check out Trustpilot. There's loads of reviews from other customers who've had the same problems as me. I reckon you should avoid SilkFred until they sort out their refund policy. It's just not worth the hassle.

I bought a dress from SilkFred four days ago and I paid extra for next day delivery. I was really excited to wear it to a wedding that's coming up soon. But, it's been four days now and my dress hasn't even been shipped yet. I'm really worried that it won't arrive in time for the wedding. I tried to contact SilkFred to get an update on my order, but I couldn't get hold of anyone. I paid ?55 for the delivery, so I'm really disappointed that I haven't received any information about my order.

The service from SilkFred is really bad. They keep telling people that they're really busy, but that's not an excuse for not providing good service. They should either hire more staff or stop taking orders until they can fulfill them. It's not fair to take people's money and not provide the service they paid for.

I would not recommend ordering from SilkFred. Their service is absolutely dreadful. If you're looking for a reliable online store, I suggest you look elsewhere.