Eileen Fisher
Reviews and Complaints

Eileen Fisher's website, eileenfisher.com, is known for its promptness in accepting your hard-earned money. However, potential buyers should exercise caution as the customer service experience may leave much to be desired. In the unfortunate event that an issue arises with your purchase, the responses you receive from the support team may be limited to simple apologies or inquiries such as, "What would you like me to do?" It seems that Eileen could benefit from organizing a team meeting with her staff to address these concerns before it becomes too late.

I spent $109 on a pair of sweatpants from Eileen Fisher's website. But let me tell you, the fabric on these pants is a total disaster! It's falling apart like nobody's business, leaving black cotton all over the place. I mean, seriously, it's everywhere - on my bedroom floor, on my bedding, and even on my legs!

So, I decided to reach out to their customer support for some assistance. But guess what? They were absolutely useless! They promised to give me a call back, but that call never came. Can you believe it? I sure can't. It's like they don't even care about their customers.

Well, let me tell you, Eileen Fisher, you've lost a customer for good. I won't be shopping with you again after this terrible experience. And I'll be sure to spread the word to all my friends and family too. Nobody deserves to waste their hard-earned money on such shoddy products and nonexistent customer service.

I recently bought a corduroy jacket from Eileen Fisher's website for a whopping $350. However, when the package arrived, I was disappointed to find a defect in the jacket. There was a big piece of lining material in the right sleeve, which made it unwearable.

Naturally, I contacted the customer service to resolve the issue. They informed me that I needed to purchase a new jacket and send back the defective one before they could refund my money. Fair enough, I thought, but little did I know that this process would take forever.

It's been almost a month now, and the replacement jacket I ordered is still on its way to the facility. I can't believe it's taking so long for a simple package to be delivered. I'm growing impatient and frustrated with the whole situation.

I understand that mistakes happen, but the delay in resolving this issue is unacceptable. I expected better customer service from a brand like Eileen Fisher, especially considering the hefty price tag of their products.

I hope that once the jacket finally arrives at the facility, they will promptly refund my money. It's been a hassle dealing with this whole ordeal, and I just want it to be over.

In conclusion, I regret my purchase from Eileen Fisher's website. The defective jacket and the lengthy refund process have left a sour taste in my mouth. I expected better quality control and faster resolution from such a reputable brand. Hopefully, they can learn from this experience and improve their customer service in the future.