Sweaty Betty’s earns a 1.0-star rating from 5 reviews, showing that the majority of fitness enthusiasts are dissatisfied with their activewear.
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So, I ordered from Sweaty Betty and they said they'd either give me my money back or send me a new order since I didn't get my stuff
So, I ordered from Sweaty Betty and they said they'd either give me my money back or send me a new order since I didn't get my stuff. But now they're not answering me at all! I've tried emailing, calling, and messaging them but nothing. I still haven't gotten my refund or my new order. It's super frustrating that they're not responding.
Sweaty Betty complaints 4
I ordered from Sweaty Betty but my order disappeared
I ordered from Sweaty Betty but my order disappeared. They haven't been helpful and won't give me my money back for the lost order. Anyone could sign for it, which is not cool. I just want my money back, my order number is ***.
I bought some stuff from Sweaty Betty online
I bought some stuff from Sweaty Betty online. They say they got "express shipping" if you spend more than $75, but they don't tell you that shipping costs $10 until after you buy. I called customer service to fix it, but the person I talked to wouldn't let me cancel or change my order, even when I asked to talk to their boss.
I got 3 things in 1 bag from Sweaty Betty
I got 3 things in 1 bag from Sweaty Betty. I didn't like the quality, so I sent them back using the Sweaty Betty label. I kept my part of the return receipt, like they said. I did what they said and had the post office pick it up from our locked mail room. I also sent back some Warby Parker stuff the same day and already got my refund from them. But I never heard anything back from Sweaty Betty. I emailed them and gave them the return label number ***. They said they can't track it because the return labels are made by another company. That's so irresponsible and ridiculous! I sent the stuff back in perfect condition and I still haven't gotten my money back. Their customer service is terrible and it feels like they're stealing from me. I want my money back on my credit card and for Sweaty Betty to admit that they messed up. Is this a scam or what? My original order number was ***.
Is Sweaty Betty legit?
Sweaty Betty earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sweaty Betty. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sweatybetty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sweatybetty.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Sweaty Betty as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Sweaty Betty have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Sweaty Betty and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Sweaty Betty protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I bought 8 clothes from Sweaty Betty on 10/15/22 for $387.96
I bought 8 clothes from Sweaty Betty on 10/15/22 for $387.96. But when I got the package, it was someone else's order. I emailed support on 10/20, but they only have email (no phone). They sent an auto-reply and someone contacted me 4 days later. It took them another day to tell me what I can do. I replied right away that I want them to send my order again. But I haven't heard from them since (6 days). I don't know if they sent my order or not. I can't track it and I can't contact them. The order number I have is wrong because it shows that my package was delivered. I never had this problem before. I asked for a refill, but now I want a refund. I don't want their clothes anymore. And what do I do with the other girl's clothes? I don't know.
About Sweaty Betty
One of the things that sets Sweaty Betty apart from other activewear brands is its commitment to quality. The brand uses only the best materials and construction techniques to create clothes that are both durable and comfortable. Whether you're looking for leggings, sports bras, or tops, you can be sure that Sweaty Betty's products will stand up to even the toughest workouts.
In addition to its focus on quality, Sweaty Betty is also known for its stylish designs. The brand's clothes are designed to be both functional and fashionable, so you can look great while you're working out. From bold prints to sleek, minimalist designs, Sweaty Betty has something for everyone.
Another thing that sets Sweaty Betty apart is its commitment to sustainability. The brand uses eco-friendly materials whenever possible, and it's constantly looking for ways to reduce its environmental impact. For example, Sweaty Betty's Power leggings are made from recycled materials, and the brand is working to reduce its use of single-use plastics.
Overall, Sweaty Betty is a brand that's dedicated to helping women look and feel their best while working out. With its focus on quality, style, and sustainability, it's no wonder that Sweaty Betty has become a favorite among fitness enthusiasts around the world.
Overview of Sweaty Betty complaint handling
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Sweaty Betty contacts
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Sweaty Betty phone numbers+1 (855) 773-3400+1 (855) 773-3400Click up if you have successfully reached Sweaty Betty by calling +1 (855) 773-3400 phone number 8 8 users reported that they have successfully reached Sweaty Betty by calling +1 (855) 773-3400 phone number Click down if you have UNsuccessfully reached Sweaty Betty by calling +1 (855) 773-3400 phone number 7 7 users reported that they have UNsuccessfully reached Sweaty Betty by calling +1 (855) 773-3400 phone number
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Sweaty Betty emailsaffiliates@sweatybetty.com98%Confidence score: 98%customercareusa@sweatybetty.com97%Confidence score: 97%Supportcustomercare@sweatybetty.com97%Confidence score: 97%Supportwholesaleenquiries@sweatybetty.com96%Confidence score: 96%Communicationpress@sweatybetty.com95%Confidence score: 95%Communication
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Sweaty Betty address251 W 30th St Ofc 314, New York, New York, 10001, United States
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Sweaty Betty social media
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