Shoppers Drug Mart review: purchase of plan b ( 1 comment)

On Sunday night I attended your location at Queen st and John St in Toronto to purchase Plan B. It is already embarrassing enough to purchase it but, than the pharmacist who helped me didn't help the situation. I told her my concern I had unprotected sex with my partner however, wasn't sure if I should be purchasing it as I had just began my menustration and perhaps I didn't need it. She couldn't answer that question so I said it's ok I'll just purchase it to be on the safe side. As I'm paying for it she than says you know the pamphlet inside will tell you factors of it being ineffective and I said yes I have to take it within 72 hrs .. she said no not that your weight does play a factor in it's effectiveness. I than asked it does? She said yes if you weigh more than 81 lbs or I think kilograms. I than said no it doesn't I've never read that and I've taken it before and it's always worked for me. She proceeded to be rude. I said I'm ok please give me the medication I have no concerns and walked out. I was with my partner at the time and I found her to be very unprofessional and insensitive. One yes I am a curvy woman but not obese by any means. It's embarrassing enough to purchase plan B because you're airing out a mistake but to be attacked for not being slim was absolutely insensitive. The best part is that whole weight thing was not outlined anywhere on the pamphlet. I read online it was from a European study however, not proven. I feel that pharmacists should conduct themselves in a more professional manner and should have more knowledge on something that I'm sure is commonly purchased especially in the downtown core. The whole experience left a bad taste in my mouth and a reminder that if you're not stick thin there's a stigma attached to it. I felt it was only right to file a complaint so that someone does not go through the same experience. It wasn't right and I was provided inaccurate information. I would appreciate the matter looked into further so again no one gets left feeling embarrassed like I did.

Thank you,

Giselle