The complaint has been investigated and
resolved to the customer's satisfactionResolved Shell Vacations Club — Maintenance Fees
resolved to the customer's satisfaction
Shell Vacations Club is a rip off. They charge more for their maintenance fees in a year than what I pay for property taxes on my house! Most of the time the dates I want tobook arenot available. Their website needs to be updated. They were bought out by Wyndham and they still have not updated their website and still want to charge additional fees to stay at a place that is technically considered part of "Shell". For the amount of fees they charge you, you are only allotted two free calls a year, which is absolutely ridiculous! They have taken on too many clients and do not have enough properties available!