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CB Travel and Vacations Shell Vacations Club Complaints #2-21
Shell Vacations Club

Shell Vacations Club review: Misrepresentation of product ( 1 comment)

V
Author of the review
6:55 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

These people sold us a lie that we could get hotel rooms for $33 per night anywhere in the world. Offered to give 1000 points for sales referral but never awarded the points. After returning home and following up on the points we were told that the referrals must purchase a timeshare before the points will be given and escrow must be closed. We have paid this timeshare in full and have not been able to book any reservations due to availability. We are still trying to make reservations but to no avail every place and date we want is booked or there is exuberant cost involved. We just want out and to recoup some of the cost we have invested.

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33 per night availability cost escrow hotel rooms points reservations sales referral timeshare worldwide
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S
S
Shell Vacations Club
Mount Washington, US
7 comments
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Jul 14, 2010 5:19 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello Venus,

We are so sorry you are having any trouble with your membership. We understand that you have been speaking to our agents and that a representative from your sales center will be in contact with you very soon, if not already. In the meantime, if you should require any assistance in booking a reservation, please do not hesitate to contact our Member Services team, who will be happy to assist.

Thank you again for giving us the opportunity to better serve you.

Shell Vacations Club
Customer Care

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  1. Shell Vacations Club Contacts

  2. Shell Vacations Club phone numbers
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    100%
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    100%
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    Sunset Plaza Beach Resort and Spa, Mexico
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  3. Shell Vacations Club emails
  4. Shell Vacations Club address
    6277 Sea Harbor Drive, Orlando, Orlando, Florida, 32821, United States
  5. Shell Vacations Club social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 16, 2026
  7. View all Shell Vacations Club contacts
Shell Vacations Club Category
Shell Vacations Club is ranked 227 among 404 companies in the Travel and Vacations category
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