CB Automotive Fueling and Charging Shell Complaints #2-21

Shell review: Crazy

Dee Say of US

May 19, 2026 5:09 pm UTC

Verified customer

Featured review

After Shell transferred to the Imprint system, I have spent at least eight hours trying to contact them to cancel this card as the card was sent first and was asked to be activated immediately. After that, I received their contract, which was totally unacceptable. There appeared to be no way to contact them at all. Tried the Shell numbers, tried the Imprint numbers, tried the MasterCard number which informed me the card was issued from a bank in Russia with no contact information, finally contacted federal reserve department, who got me to First Bank and Trust who told me yes they were in charge of that and have been overwhelmed with complaints. What a lousy organization. They need to be out of business.

Recommendation: Do not use any Shell products.

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Shell Contacts

Shell phone numbers

+31 70 377 9111

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17%
Confidence score

Netherlands

+1 (888) 467-4355

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United States

+44 800 731 8888

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67%
Confidence score

United Kingdom

+44 207 934 1234

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27%
Confidence score

United Kingdom

+61 893 386 600

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43%
Confidence score

Australia

+64 44 714 519

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100%
Confidence score

New Zealand

+43 800 080 299

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100%
Confidence score

Austria

+45 79 203 522

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100%
Confidence score

Denmark

+33 157 606 100

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100%
Confidence score

France

+49 40 809 080 513

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Germany

+353 972 7100

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100%
Confidence score

Ireland

+39 200 695 000

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33%
Confidence score

Italy

+31 900 202 2710

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100%
Confidence score

Netherlands

+47 51 693 000

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100%
Confidence score

Norway

+351 214 200 400

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100%
Confidence score

Portugal

+7 499 923 2103

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100%
Confidence score

Russia

+34 915 370 100

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Spain

+1 (514) 356-7000

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Canada

+27 119 967 000

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45%
Confidence score

South Africa

+55 50 895 700

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Mexico

800 727 5270

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100%
Confidence score

Brazil

+971 26 333 620

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100%
Confidence score

UAE

+86 106 529 6616

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China

+81 332 181 771

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Japan

More phone numbers

Shell emails

shellcustomercare@shell.com

100%
Confidence score: 100%

Support

Shell address

Carel van Bylandtlaan 16, The Hague, 2596, Netherlands

Shell social media
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Nov 08, 2026
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