CB Automotive Fueling and Charging Shell Complaints #82-101

Shell review: Extremely rude behavior & language attendant: tina went to wawa to fill up

Della Mae of Miami, US

Aug 18, 2021 2:35 pm UTC

— Shell Station: Attendant TINA
Complaint: Extremely rude behavior & language. Sign on pump ‘pay inside'
Ran American Express card (prepay $100), TINA did not turn on pump, said out of sequence with charge card, chip failure, tried again, but TINA said too early and pump failed to turn on. She began foul language, insults, and told us to leave without full tank of gas. If you care about customer service you will investigate and interview her. Either the credit card scanner, pump, or attendant should be replaced. Her behavior resulted in losing two recently retired residents of Ormond Beach and we will pass on to neighbors.
- August 18, 2021
- Shell FCE #1090, # [protected]
- 201W Granada Blvd, Ormond Beach 32174

Went to WAWA and filled up with Diesel on American Express card

Desired outcome: PASS ON TO OWNER/MANAGER OF THIS SHELL STATION

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