CB Automotive Fueling and Charging Shell Complaints #2-21

Shell review: Carwash closes early at this location

Wahid Barakzai of US

Feb 26, 2026 11:56 pm UTC

Verified customer

Featured review

I’m writing to formally raise a concern about the Shell car wash located at 1390 Wellington Rd, London, ON N6E 1M5.

For the past several weeks, the car wash has been closing 10–15 minutes before the posted 11:00 PM closing time. I often arrive just before 11:00 PM after finishing work, sometimes driving quickly to make it on time, only to find the entrance blocked — even when there are no cars in line. This has happened multiple times. On several occasions, I have seen an employee outside near the gas station while the car wash is already closed early. When I politely asked if the cone could be moved so I could enter — since it was still before 11:00 PM — I was simply told “no,” without any explanation. The interaction felt dismissive and unnecessarily rude.

As someone who comes to this location almost every night after work, this has become extremely frustrating. Customers rely on posted business hours, and closing early without reason is unfair — especially when there is no lineup.

I kindly ask that this location be investigated and that the posted closing time of 11:00 PM be respected. I would appreciate a response and any resolution you feel is appropriate.

Confidential Information Hidden: This section contains confidential information visible to verified Shell representatives only. If you are affiliated with Shell, please claim your business to access these details.

0 comments

Add a comment

Shell - mobile draw 2009 200000 gbp 205

Resolved

Shell - winner of mobile draw 54

Resolved

Shell - the 200 9 shell u. k mobile award 57

Resolved

Shell - fraud sms 120

Resolved

Shell - fake sms 29

Resolved

Shell - gasoline

Resolved

Shell - Bad service

Shell - the fowler store

Shell - unsafe practices, rude customer service by station employee

Shell - Gas pump credit card charge

View all Shell reviews and complaints

Shell Contacts

Shell phone numbers

+31 70 377 9111

Click up if you have successfully reached Shell by calling +31 70 377 9111 phone number 27 27 users reported that they have successfully reached Shell by calling +31 70 377 9111 phone number Click down if you have unsuccessfully reached Shell by calling +31 70 377 9111 phone number 19 19 users reported that they have UNsuccessfully reached Shell by calling +31 70 377 9111 phone number

17%
Confidence score

Netherlands

+1 (888) 467-4355

Click up if you have successfully reached Shell by calling +1 (888) 467-4355 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (888) 467-4355 phone number Click down if you have unsuccessfully reached Shell by calling +1 (888) 467-4355 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (888) 467-4355 phone number

United States

+44 800 731 8888

Click up if you have successfully reached Shell by calling +44 800 731 8888 phone number 15 15 users reported that they have successfully reached Shell by calling +44 800 731 8888 phone number Click down if you have unsuccessfully reached Shell by calling +44 800 731 8888 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +44 800 731 8888 phone number

67%
Confidence score

United Kingdom

+44 207 934 1234

Click up if you have successfully reached Shell by calling +44 207 934 1234 phone number 7 7 users reported that they have successfully reached Shell by calling +44 207 934 1234 phone number Click down if you have unsuccessfully reached Shell by calling +44 207 934 1234 phone number 4 4 users reported that they have UNsuccessfully reached Shell by calling +44 207 934 1234 phone number

27%
Confidence score

United Kingdom

+61 893 386 600

Click up if you have successfully reached Shell by calling +61 893 386 600 phone number 5 5 users reported that they have successfully reached Shell by calling +61 893 386 600 phone number Click down if you have unsuccessfully reached Shell by calling +61 893 386 600 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +61 893 386 600 phone number

43%
Confidence score

Australia

+64 44 714 519

Click up if you have successfully reached Shell by calling +64 44 714 519 phone number 1 1 users reported that they have successfully reached Shell by calling +64 44 714 519 phone number Click down if you have unsuccessfully reached Shell by calling +64 44 714 519 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +64 44 714 519 phone number

100%
Confidence score

New Zealand

+43 800 080 299

Click up if you have successfully reached Shell by calling +43 800 080 299 phone number 3 3 users reported that they have successfully reached Shell by calling +43 800 080 299 phone number Click down if you have unsuccessfully reached Shell by calling +43 800 080 299 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +43 800 080 299 phone number

100%
Confidence score

Austria

+45 79 203 522

Click up if you have successfully reached Shell by calling +45 79 203 522 phone number 1 1 users reported that they have successfully reached Shell by calling +45 79 203 522 phone number Click down if you have unsuccessfully reached Shell by calling +45 79 203 522 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +45 79 203 522 phone number

100%
Confidence score

Denmark

+33 157 606 100

Click up if you have successfully reached Shell by calling +33 157 606 100 phone number 2 2 users reported that they have successfully reached Shell by calling +33 157 606 100 phone number Click down if you have unsuccessfully reached Shell by calling +33 157 606 100 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +33 157 606 100 phone number

100%
Confidence score

France

+49 40 809 080 513

Click up if you have successfully reached Shell by calling +49 40 809 080 513 phone number 1 1 users reported that they have successfully reached Shell by calling +49 40 809 080 513 phone number Click down if you have unsuccessfully reached Shell by calling +49 40 809 080 513 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +49 40 809 080 513 phone number

Germany

+353 972 7100

Click up if you have successfully reached Shell by calling +353 972 7100 phone number 2 2 users reported that they have successfully reached Shell by calling +353 972 7100 phone number Click down if you have unsuccessfully reached Shell by calling +353 972 7100 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +353 972 7100 phone number

100%
Confidence score

Ireland

+39 200 695 000

Click up if you have successfully reached Shell by calling +39 200 695 000 phone number 2 2 users reported that they have successfully reached Shell by calling +39 200 695 000 phone number Click down if you have unsuccessfully reached Shell by calling +39 200 695 000 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +39 200 695 000 phone number

33%
Confidence score

Italy

+31 900 202 2710

Click up if you have successfully reached Shell by calling +31 900 202 2710 phone number 2 2 users reported that they have successfully reached Shell by calling +31 900 202 2710 phone number Click down if you have unsuccessfully reached Shell by calling +31 900 202 2710 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +31 900 202 2710 phone number

100%
Confidence score

Netherlands

+47 51 693 000

Click up if you have successfully reached Shell by calling +47 51 693 000 phone number 2 2 users reported that they have successfully reached Shell by calling +47 51 693 000 phone number Click down if you have unsuccessfully reached Shell by calling +47 51 693 000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +47 51 693 000 phone number

100%
Confidence score

Norway

+351 214 200 400

Click up if you have successfully reached Shell by calling +351 214 200 400 phone number 1 1 users reported that they have successfully reached Shell by calling +351 214 200 400 phone number Click down if you have unsuccessfully reached Shell by calling +351 214 200 400 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +351 214 200 400 phone number

100%
Confidence score

Portugal

+7 499 923 2103

Click up if you have successfully reached Shell by calling +7 499 923 2103 phone number 2 2 users reported that they have successfully reached Shell by calling +7 499 923 2103 phone number Click down if you have unsuccessfully reached Shell by calling +7 499 923 2103 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +7 499 923 2103 phone number

100%
Confidence score

Russia

+34 915 370 100

Click up if you have successfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have successfully reached Shell by calling +34 915 370 100 phone number Click down if you have unsuccessfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +34 915 370 100 phone number

Spain

+1 (514) 356-7000

Click up if you have successfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (514) 356-7000 phone number Click down if you have unsuccessfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (514) 356-7000 phone number

Canada

+27 119 967 000

Click up if you have successfully reached Shell by calling +27 119 967 000 phone number 8 8 users reported that they have successfully reached Shell by calling +27 119 967 000 phone number Click down if you have unsuccessfully reached Shell by calling +27 119 967 000 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +27 119 967 000 phone number

45%
Confidence score

South Africa

+55 50 895 700

Click up if you have successfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have successfully reached Shell by calling +55 50 895 700 phone number Click down if you have unsuccessfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +55 50 895 700 phone number

Mexico

800 727 5270

Click up if you have successfully reached Shell by calling 800 727 5270 phone number 1 1 users reported that they have successfully reached Shell by calling 800 727 5270 phone number Click down if you have unsuccessfully reached Shell by calling 800 727 5270 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling 800 727 5270 phone number

100%
Confidence score

Brazil

+971 26 333 620

Click up if you have successfully reached Shell by calling +971 26 333 620 phone number 1 1 users reported that they have successfully reached Shell by calling +971 26 333 620 phone number Click down if you have unsuccessfully reached Shell by calling +971 26 333 620 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +971 26 333 620 phone number

100%
Confidence score

UAE

+86 106 529 6616

Click up if you have successfully reached Shell by calling +86 106 529 6616 phone number 1 1 users reported that they have successfully reached Shell by calling +86 106 529 6616 phone number Click down if you have unsuccessfully reached Shell by calling +86 106 529 6616 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +86 106 529 6616 phone number

China

+81 332 181 771

Click up if you have successfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have successfully reached Shell by calling +81 332 181 771 phone number Click down if you have unsuccessfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +81 332 181 771 phone number

Japan

More phone numbers

Shell emails

shellcustomercare@shell.com

100%
Confidence score: 100%

Support

Shell address

Carel van Bylandtlaan 16, The Hague, 2596, Netherlands

Shell social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 08, 2026
View all Shell contacts