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SewingPatterns.com

SewingPatterns.com review: never ships provides bogus tracking ( 1 comment)

R
Author of the review
10:53 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ordered patterns and paid through PayPal then as given the run around about being backordered, they they said they would be shipped then they were backordered again with nor fulfillment dated offered. I tried to cancel and was told they would ship that week, (it was Friday)... that is when I found all kinds of other similar complaints online for this company. I opened a dispute through PayPal and escalated it to a claim. PayPal asked the them to provide tracking info and they said the shipping company name was 'email' and the tracking number was '1234'...are you kidding me! PayPal is reviewing the case now so I should have my money back by the end of the day. Do not waist your time ordering from this company! They are just trying to ripp people off

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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alarue
Schenectady, US
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Mar 26, 2014 3:19 pm UTC

This company is somehow still around, scamming people. I wish I had researched them in more depth before placing an order. I thought since I could pay through PayPal, it would be safe. I now currently have a claim with PayPal against them, after contacting them through every method available (email, phone messages to an obviously bogus account, and through their 'support' on their website.) They only responded to me via the online support after I escalated my dispute to a claim. And now supposedly the items have been reshipped. I will not be cancelling my claim until the highly unlikely (in my opinion) event that I actually receive my order. I'm not sure how/why PayPal is still allowing their account to receive payments.

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