Menu
Write a review
File a complaint
SewingPatterns.com

SewingPatterns.com review: no contact from company; credit card charged for purchase ( 1 comment)

A
Author of the review
5:13 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I ordered a pattern from this company on Sept. 28, 2010 for a Halloween costume. When I didn't receive a confirmation e-mail or a response to an e-mail inquiry about my order, I did some research on the company. I sent an e-mail on Sept. 30, 2010 to cancel my order after reading the reviews on this site. (I would have saved myself a lot of time and aggravation if I had read these reviews first.)

Since then, the company has charged me the full price of my order. I called the number listed on my receipt, only to get an automated message that "the representative at extension [protected] is unavailable."

I've filed a complaint with the Southern California Better Business Bureau. Based on the number of complaints here, I'm also filing one with the California Attorney General's Office. I don't expect anything to come from either of these actions, but at least it's something.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
Add a comment
S
S
SewingPatternscom
US
Send a message
Oct 02, 2010 9:45 pm UTC

We apologize that you did not receive your order confirmation. I have checked with our ordering and shipping department and your order was successfully received and ready to be shipped on Monday. You can email me personally at Info@sewingpatterns.com - subject line ANNE and I will personally assist you.

I appreciate your business and I hope that I can assist you.

Thank you,
Anne

  1. SewingPatterns.com Contacts

  2. SewingPatterns.com phone numbers
    Click up if you have successfully reached SewingPatterns.com by calling +1 (310) 305-8050 phone number 0 0 users reported that they have successfully reached SewingPatterns.com by calling +1 (310) 305-8050 phone number Click down if you have unsuccessfully reached SewingPatterns.com by calling +1 (310) 305-8050 phone number 0 0 users reported that they have UNsuccessfully reached SewingPatterns.com by calling +1 (310) 305-8050 phone number
  3. SewingPatterns.com emails
  4. SewingPatterns.com address
    2518 Lincoln Blvd, Venice, California, 90291-5043, United States
  5. SewingPatterns.com social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 01, 2026