SewingPatterns.com review: printsew.com sewingpatterns.com

I have been trying to reach David Shemula and Margot Grabie who are the owners of these site. I cannot download or open any of my patterns I bought from them. The Locklizard program is blocked. It need to be activated. I have spoken to several people who are having the same issues and who have also been trying to reach these people without success.
I have sent several emails to Printsew as well as Sewingpatterns but are yet to receive and answer.
I contacted Locklizard direct but they cannot help as Printsew has to unblock the documents.

Can I get a response!
There is no responses back on emails sent.