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SewingPatterns.com

SewingPatterns.com review: non-responsive to shipping my order

R
Author of the review
1:13 pm UTC

Nov 29, 2015 I placed an order with Sewingpatterns.com and as of Dec 8 still have not received any information about when my order will ship, even though I have sent them multiple emails. They responded once apologizing and saying them would get back to me, but they have not. I contacted my credit card company who informed me that as a requirement of the company to use credit cards, they MUST have the product delivered to the client within 15 days of the order being processed on the credit card. If they dont, I can have them process a dispute whereby they will refund me the money. I only need to provide proof to the credit card company that I tried to reach the company about my order. Today I have informed them they have until Dec 14 for the entire order to be delivered to my hands or the credit card company will immediately proceed with the dispute. Unfortunately I only discovered this board after I placed the order. So, for those of you who are in the same boat as me, the credit card company will come to your aid. Just make sure you screen capture your communication with the company and keep all email correspondence so you can show proof to the credit card company.

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