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ParkSeed
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1.5 3 Reviews 11 Complaints
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ParkSeed Reviews 3

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ParkSeed Dead seeds/poor packaging

6 packets of Thyme seeds. Only 2 seeds have sprouted. 2 potted plants packaged in an unmarked box. USPS delivered it. Plants inside were a mess. One was sideways, out of the pot and smashed by the other. No markings saying LIVE PLANTS or handle with care. Dissapointed.

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ParkSeed Shipping was pretty slow from these folks and I ordered

Shipping was pretty slow from these folks and I ordered from 6-8 of them.

Seed counts are smaller than others (Johnny's, Seed Savers Exchange, Harris). They don't seem to offer much that cannot be found in other sites.

I DO like their growing systems (first year trying), but I'll let you know how successful the plants are.

All and all, I would not use them again unless I was in a pinch.

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ParkSeed A decent supplier

I've only bought a few types of seeds over the last couple of years.
Quick shipping w/o any problems

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ParkSeed Complaints 11

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12:41 am EDT
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ParkSeed Run, don't walk to a different plant/seed shop!

Last spring, I ordered multiple seed packets. Planted some outside, some in seed trays indoors. NONE of the seeds, not one, germinated. Chalked it up to... disappoint ing, moved on. Then in mid-August, I ordered 10 plants (2 sets of 3,2 sets of 2 others). I waited... weeks passed. Called and customer service told me that zone 6 ships the week of Sept 11. Oh, no one told me that, but okay. Again, I waited... called customer service 2nd time Sep 18th, and was told there's a shipping delay due to hurricane season (NC to CT?), and that one of my sets of plants was on back order; should all be shipped Oct 2nd. I said ship what you have, send remainder in Oct. Customer service said they cannot do that, must ship together. Frustrated, I agreed to wait AGAIN. On Oct 2nd I called asking for the status of my order (by now nighttime temps are in the 40*s). I was told a DIFFERENT set of plants was now on back order. I told them to forget whatever was on backorder, asked for a supervisor-- now I want my order expedited. I was told they would accommodate me. Ha! On 10/13 (2 full mos after I placed my order) I received my plants (some tiny, half dead), minus the 2 on backorder, SENT GROUND Ship after all. (AND it came with a note on the bill saying if anything was missing or on backorder, they will ship it FREE!) Are they kidding me?!
I will NEVER, EVER do business with Park Seed Co. Again.

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8:38 am EDT
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ParkSeed Unimpressed with Park Seed's Customer Service and Policies - Buyer Beware!

I gotta say, not very impressed with Park Seed. They ain't like them other companies that will bend over backwards just to keep ya business. Nope, they don't give a hoot. Made me pay a hefty 20% restocking fee just to return some seed packets that weren't even complete. Can you believe it? And I also had to pay for shipping, even though I done paid for shipping on my $70 order. It's like they don't care about customer satisfaction or nothin'!

I wish I had read all them reviews before I gave Park Seed a try. I'm worried now that these seeds ain't gonna even germinate properly. But they don't seem to care none about that either.

I guess if you want a company that values your business and takes care of ya, don't waste your time with Park Seed.

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7:23 am EDT
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ParkSeed Disappointing Experience with Park Seed Company's Maui Gold Elephant Ear Bulb

Got myself a Maui Gold Elephant Ear bulb from ParkSeed.com for my son's birthday present. It cost $20 and came with leaves that looked kind of droopy. Still, we planted it in the ground hoping for it to thrive. But nothing happened - the bulb never showed any new leaves.

Despite that, we still took care of it, hoping that maybe it will produce healthy growth in the next season. Sadly, that never happened. Worse, when we called Park, they told us that the guarantee had already expired and that we couldn't get a refund.

It's a shame, really. We tried to give the bulb a chance to grow but ended up with nothing in return. We learned our lesson - never to order again from Park Seed Company.

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Is ParkSeed Legit?

ParkSeed earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds ParkSeed to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, ParkSeed is known for their high standards and safety. If you're thinking about dealing with ParkSeed, it's wise to check how they handle complaints.

We found clear and detailed contact information for ParkSeed. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ParkSeed has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Parkseed.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Parkseed.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up ParkSeed and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While ParkSeed has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to ParkSeed. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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ParkSeed Disappointing Results from ParkSeed: A Review of Seed Quality and Yield

I done ordered a bunch of seeds from ParkSeed, thinkin' maybe I'd get better results from a fancy seed company instead of gettin' them from Lowes or Home Depot. Wanted some seeds that could withstand some diseases (specifically Fusarium) and thought this would be the place to get 'em. We even took extra good care of 'em, puttin' them in good soil inside with a heat lamp on 'em. Normally, we have pretty good luck, but this time, lots of them seeds didn't even sprout, and the San Marzano ones look like straight garbage. I ain't too pleased with 'em, but I ain't about to go complainin' to ParkSeed. I reckon I'll just find me some other seed company to give my money to next time.

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ParkSeed ParkSeed: Beware of Hidden Shipping Charges and Misleading Offers

BEWARE if you're planning to order from ParkSeed! I recently signed up for their email newsletter hoping to score some free shipping on my next order. But when I went to use the discount code, I was told I needed to order at least $40 worth of merchandise to qualify. No one had explained that to me when I signed up with my email address. So, I reluctantly placed my order, but was pretty peeved when I saw they charged me over $6 for shipping three tiny packets of seeds all the way to Arizona. Seriously, how hard is it to stick a few envelopes in the mail? Talk about a rip off!

I have to say, I was really disappointed with ParkSeed's lack of transparency on the free shipping offer and their excessive shipping charges. It just doesn't seem fair to customers who are already trying to save a few bucks by signing up for their email list. Needless to say, I won't be ordering from them again anytime soon.

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ParkSeed Disappointing Seeds from ParkSeed - Not Worth the Money and Poor Customer Service

I gotta tell ya, I ain't too happy with the seeds I got from ParkSeed. I got me some Marigold, Cosmos, Malabar Spinach and Orient long beans, but lemme tell ya, it wasn't worth it. The only ones that grew worth a darn were the Malabar spinach - and even then, only 6 of the 25 seeds sprouted - and the Orient long beans, but I only got 15 plants out of the whole package.

Now, last year I got me some Cosmos and Marigold seeds from Homedepot, and they did way better than the ones from ParkSeed. So I don't reckon I'll be buying from them again. And to top it all off, I done called to complain and I still ain't heard back from 'em. Ain't that just the way, their customer service takes as long as their seeds to respond. I wouldn't recommend 'em to nobody, no sirree. Terrible terrible terrible...

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ParkSeed Disappointed with Germination Rate from ParkSeed - Snap Peas Only 20% Success

I gave ParkSeed a try by ordering different seeds from them. However, I was disappointed with the overall germination rate of the seeds. While some did grow, many of the seeds did not seem to sprout at all. The ones that did sprout looked weak and eventually died off. What's worse is that the super sugar snap peas I bought had a terrible germination rate, with only around 20% of them successfully growing. This was especially frustrating since I planted over 30 seeds, only to end up with so few that survived.

I decided to compare my experience with ParkSeed to the two other companies I had also tried buying snap seeds from. I was surprised to find that both of those companies had a germination rate of 100% and the seeds grew much faster. This led me to believe that the issue was not with my gardening skills, but rather with the seeds specifically ordered from ParkSeed.

To highlight my experience, I even tried submitting a review on their website in the hopes of letting others know about my experience. However, I had a feeling that my review wouldn't be posted publicly since all their online reviews currently rate them with five stars across the board. In fact, many of those reviews seem to be from years ago, which made me wonder if they were even relevant anymore.

Overall, I was not happy with the germination rate of the seeds I ordered from ParkSeed. While my experience may not be representative of everyone who uses their service, I do think it's important to share my views in case there are others out there who have had a similarly disappointing experience.

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ParkSeed ParkSeed Review: Smarmy and Dishonest Pricing Practices

So, I was searching for a new online shop to buy some seeds, and found ParkSeed, which has a lot of options and great deals on sale. I decided to order seven packets of seeds, most of them on sale, and entered a promo code that offered a discount of 15% for any order. But to my surprise, when I checked the final amount, it was still charging me full price minus 15%. It's so annoying to see the prices being bumped up to full price and then taking off the discount without any explanation. That's totally smarmy and dishonest!

If the promo code is only applicable to full-price items, it should clearly state that to avoid any confusion later. I was even more disappointed when I called customer service to cancel the order, but they refused to do so. They said that I could only send the order back when it arrives. However, I was not happy with this unexpected price hike, which could have been avoided with a simple explanation.

Although the additional $6 charge may not seem like a lot of money, those sneaky tactics from the company have left me feeling highly dissatisfied with the overall experience. There are plenty of other seed companies available in the market with transparent pricing and no hidden costs. So, if you want to avoid any unpleasant surprises, it's better to stay far, far away from this one.

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ParkSeed Terrible customer service and missing orders from ParkSeed

So, I ordered something from ParkSeed and after I bought it, it just vanished! I couldn't even print out the invoice, and they didn't bother sending one to my email either. I decided to give them a call and talk to one of their supervisors, a woman named Grace Nelson. She was so unpleasant though, always contradicting what I said and getting into fights with me over my order. I couldn't stand it anymore and finally just hung up the phone because she wouldn't stop insisting that I hadn't even bought anything in the first place.
Then, out of nowhere, I received a double order. I couldn't even send them back since my purchasing team had already accepted them. But I can tell you something for sure: I won't be risking any business dealings with this company again.

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ParkSeed Frustrating Experience with Park Seed - Slow Shipping, Poor Customer Service, and Weak Selection

Selection is kinda weak, like a bird with a broken wing, not much going on. I picked a few items that were in stock, paid up front and sat down to wait. And boy, did I wait. It was like watching paint dry or grass grow slow. Three long weeks passed before I finally learned that my shipping info was finally sent out to USPS. Thought I was free and clear, but nope, turns out that the USPS was still waiting on Park Seed to hand over my order. What gives yo?

I sent an email asking for a refund, but the only thing I got in return was the sound of crickets. No response whatsoever. Frustrated, I decided to call their customer service line. After waiting for what seemed like an eternity, I finally got connected to a rep who spoke in a whisper and mumbled his words, making it hard to understand. After putting me on hold for several minutes, he finally came back to tell me that he needed to ask his supervisor what to do about my situation. Sheesh, talk about being stuck between a rock and a hard place.

Finally, my package arrived, but by that point, I’d already bought my seeds from another vendor and received them in just three days. At this point, I was just ready to chalk it up as a loss, pull out my hair and call it a day. But then, I decided to send my package back, and surprisingly, there were no issues. Deposit it at the USPS office with no trouble. Overall, it was a frustrating experience, one that I don't think I'll be repeating anytime soon.

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ParkSeed Disappointing experience with ParkSeed: Poor germination, dead plants, and unresponsive customer service. Will not order again

I was really disappointed with my experience at ParkSeed. A couple years back I bought some seeds from them and had a really rough time with them. Honestly, most of them didn't even germinate and it was really frustrating. I didn't order from them for a couple of years after that. But last year I decided to give them another chance. I placed an order for a bunch of flowers and vegetables and even some live plants. Unfortunately, it was another disaster. None of the calladiums grew and only half of the live plants were alive. It was really sad to see.

I tried to reach out to customer service through their website and sent a bunch of emails to them to try to get some answers about what had gone wrong. But I never heard back from them. I think I sent a total of five emails over the course of three weeks and even filled out a couple of web forms. It was really frustrating to feel like I wasn't being heard. After a while, I finally decided to call them up and see if I could get some help. They told me that they were in their busy season and hadn't been able to get to my emails. That felt really frustrating because I had already reached out so many times, but at least I finally got a response.

In the end, I did end up getting a partial refund for my order. But I was really unhappy with the response I got from customer service. They made it sound like it was my fault that the plants didn't grow, which felt really unfair. I mean, I followed all the instructions and did everything I could to make sure they would grow. But it seems like the seeds and plants themselves were just really low quality.

All in all, I don't think I'll be ordering from ParkSeed again anytime soon. Based on my experience, their products and customer service just aren't up to snuff. I would suggest finding another company to order from if you want to make sure you're getting high-quality seeds and plants.

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Overview of ParkSeed complaint handling

ParkSeed reviews first appeared on Complaints Board on May 17, 2023. The latest review Dead seeds/poor packaging was posted on Mar 21, 2024. ParkSeed has an average consumer rating of 1 stars from 14 reviews. ParkSeed has resolved 0 complaints.
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  1. ParkSeed Contacts

  2. ParkSeed phone numbers
    +1 (800) 845-3369
    +1 (800) 845-3369
    Click up if you have successfully reached ParkSeed by calling +1 (800) 845-3369 phone number 0 0 users reported that they have successfully reached ParkSeed by calling +1 (800) 845-3369 phone number Click down if you have unsuccessfully reached ParkSeed by calling +1 (800) 845-3369 phone number 0 0 users reported that they have UNsuccessfully reached ParkSeed by calling +1 (800) 845-3369 phone number
    General Order and Ordering Information
    +1 (800) 800-3415
    +1 (800) 800-3415
    Click up if you have successfully reached ParkSeed by calling +1 (800) 800-3415 phone number 0 0 users reported that they have successfully reached ParkSeed by calling +1 (800) 800-3415 phone number Click down if you have unsuccessfully reached ParkSeed by calling +1 (800) 800-3415 phone number 0 0 users reported that they have UNsuccessfully reached ParkSeed by calling +1 (800) 800-3415 phone number
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  3. ParkSeed emails
  4. ParkSeed address
    3507 Cokesbury Road, Hodges, South Carolina, 29653, United States
  5. ParkSeed social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  7. View all ParkSeed contacts
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