Serta Mattress BrideviewSagging in the center

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a verified customer
Verified customer

I bought a king size Serta mattress Bridegeview ($ 1, 400), which after only two months digging in the middle about 3 inches. I contacted the store where I bought the mattress and a technician came to assess the problem. What a farce. The technician stretched a rope between the end of the mattress to measure if there was a depression in the center of the mattress. He has not tested the mattress with a minimum load to simulate the normal use of the mattress was the standard excuse that the company serves. Two weeks after the magazine Soap contacted me to inform me that he had found nothing unusual for this mattress. Savon furniture and Serta have now lost a customer for life and I now understand why so many consumers complain of Serta mattresses. I paid a part of the problem by adding a pillow under the mattress to fill the hollow in the center of the mattress.

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