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Serta MatressesMatress is sagging on one side

1

I spent, in all almost 2000 dollars on a Serta Mattress and accessories. From the first night I selpt on it I realized something was seriously wrong with the mattress. I felt like I was trying sleep on the side of a hill. It sags to one side and has a large lump in the middle of the mattress. I have exhausted all efforts to get them to honor their warranty. I have heard nothing from them. They don't respond to my e-mails or letters and have not called except one time when they gave me a complaint number code. Nothing since. I feel that I have been robbed of my money and victimized by false advertising. It would be no different if I were mugged on the street. They took my money and did not provide a decent mattress to sleep on. The warranty I was promised has not been answered to. The ceo's of this company should be investigated for fraud and racketeering.

Matress is sagging on one side
Matress is sagging on one side
Matress is sagging on one side

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