Sears review: wrongfully accused of stealing ( 2 comments)

I will. Trust me this is ridiculous.

I need to find a good lawyer to file suite.

Ok well I just spoke to corporate less than 5 minutes ago and they informed me that security is their to watch over their store and they are backing up security and their is nothing more that they (corporate) can do for me. Before I called corporate this evening I called the store first because that's what corporate advised me to do yesterday and the person they want me to talk to is in fact out for atleast a week due to a death in the family. That's why I followed up with corporate.
In other words they are done trying. I WILL be following with lawyers and with news papers since I happen to know someone through work that owns a local paper.
I am still in need of a decent lawyer. I have called a few today while I had time on my lunch break but its hard working 6 days a weeek.

Now I have managed to get the phone number and extension for CEO Louis D'Ambrosio's . I left him a message and lets see if he helps.

Well I did get a call back from a lady at corporate executive office. She said she will over see the whole situation and make sure it gets corrected and she gave me a number and extension to reach her directly. She asked me to give her 24-48 business hours to call me back.

Well I have to say thank you to the district manager Wayne as well as the CEO and all the others that have helped me. Mostly Wayne. My issue has been resolved in a manner I feel was very satisfactory. I will be visiting Sears tonight and not have to worry about "Tim" being their to bother me. Ever. I'm happy with the out come. Thank you.

My visit went really well. Spent almost 300 on the tools I initially went to purchase and 90 and change on clothes for my 2 year old. They also gave me a 100 gift card which I used towards the clothes. It was nice knowing they have taken care of the situation, but it still felt awkward being their in general. The guy at the counter by tools was the same young guy that was their when the incident occurred. It just felt odd but the experience was the same as usual when I go to Sears. Nice and kind people (with the one exception) My son ever flirted with one of the girls that worked their and she played back with him.