SCS review: endurance sofa

I sent this to you originally on Tuesday but have had no reply. Thought I would resend incase you haven't seen it yet.
Hello, I complained re above, to you in 2017 regarding my Endurance Suite. SCS were very good in dealing with the problem and asked me to go in to the branch to exchange my suite, which I did. However, This new suite has gone exactly the same, in fact it looks worse. I'm at a loss what to do. Can it be recoated? Or is there a matching polish I can use? It doesn't look good. Hope you can help in this matter please
Janet Townsend
Penarth
CF64 2SW

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