Scribd — complaint
After using their free service, Scribd secretly put me on their paid service without my knowing. They deceptively charged me for 7 months without my knowing, despite me never using their service in those 7 months. When I complained to Scribd, they only refunded the last month. Essentially they stole $54 from me without my knowing and all I got was a free book I could've got for $5. Shady company, they make it hard to cancel your membership. Stay far away
Scribd Customer Care's Response · Sep 30, 2019
Hi there, we're so sorry to hear about the trouble here. We'd like to review your case and escalate it to an account specialist. Please update this review with your ticket number team will reach out shortly. Thank you!
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