Storytel
reviews and complaints

I don’t know what’s the problem or it’s one pf the app features but i see it as a problem that the story stops every 3 hours especially im a kind of person who sleeps on audiobooks and if i wake up hearing nothing I would have to play it again and sometimes it causes me trouble sleeping

Love the app, want an Apple Watch version to navigate within books the same way I do with Apple Music, but mainly to switch between books and music on my watch without touching iPhone. This is a minimum request. The perfect way would be to download and listen books offline on Apple Watch.Thanks

Wonderful app! Can’t stop listening to all stories. “Ponniyin selvan and friends” do excellent job in narrating stories. Background music is mesmerizing too. I literally felt like I lived there while listening to sivagamiyin sabatham, parthiban kanavu and kadal pura. Please keep reading more stories :)

اصوات القراء جميلة. لكن التطبيق يحتاج الى الكثير من التحديث. مثلا ازالة تاريخ الاستماع لاي كتاب لا يعجبني غير موجودة. واكثر من ذلك اذا انهيت الاستماع -وانا مجبر- حتى ازيل الكتاب من قائمتي؛ يظل هذا الكتاب موجود على صفحة التطبيق والصفحة مرتسمة بلونه الى حين اختار كتاب اخر. واذا كنت في مزاج غير محدد لاختيار معين في وقتها. فهذا قمة الازعاج

I’ve been loving the app since 2 years now but 2/3 audiobooks you discover are in the app but not available in your location … EVEN EBOOKS TOO
Could we have a solution to this?
I live in USA and for some reason I have a Mexican membership (?) limited to some books on Spanish that are not bad but have some others I could’ve listen/read.

I subscribed to this using my apple ID but the subcriptions never got activated even when my card got charged.. customer support could not even find my account...

I am in US and the subscription is based in India..

Looks like good selection of books but customer support had no idea about how to solve subscription issue... ended up cancelling

Estoy usando, tratando de usar la app en mi iPad, y cuando recién la descargo e inicio cesión con mi usuario, puedo usarla bien, pero una vez que trato de usarla una segunda vez, no termina de abrirse y se cierra, no importa las veces que trate de abrirla, la única solución es desinstalarla e iniciar cesión nuevamente, lo cual es súper súper molesto.

Harika bir uygulama. Çok memnunum. Ancak bazen aradığım kitapları bulamıyorum. Kitap çeşitliliği artarsa çok daha iyi olacak. Mesela Khalid Hussaın’in kitaplarına bayıyorum. Ama Türkçesi yok maalesef. Aslında mümkünse onları ben seslendirebilirim. Bunun için nasıl bir başvuru sisteminiz ya da uygulamanız var bilemiyorum ama mümkün olursa sevinirim. Teşekkürler

When I read an english book I prefer to hear a native English speaker voice. Even though I really like to listen rather than read a book the sample of (rich dad and poor dad)book and more other audio sample is gave me anxiety the reader got like an Egyptian accent which makes his pronunciation horrible. Plus the way he reads feels like you hear a robot. Thank you

Kimlerin emegi geciyorsa emeklerine saglik! Daha once okudugum kitaplari bile tekrar dinliyorum. Ornegin Sapiens (seslendiren Tilbe Saran) muhtesem olmus, bayildim. Basta seslendirmenin kalitesi nasil olur acaba diye endise etmistim ama gayet profesyonel bir seslendirme, dinlemesi oldukca keyifli ve hic sikilmiyorsunuz.
Iyi ki varsin Storytel, iyi ki varsiniz seslendirme ustalari

I understand marking books might be asking for too much functionality, but I had hoped I could translate words (nope, Apple doesn’t support Icelandic anymore). So okay, I thought I’d be able to at least have Google Translate open or Goodnotes, nope, split-view is not allowed. I can’t even follow along as it reads to me because it refuses to let me read as the audiobook plays in the background.

I happened to have vpn turned on when I installed the app, and it turned out German. I was able to change the app language, but now half of the program is in English and the rest is in German. When I use a browser to go to the homepage to contact support, everything goes back to German. I even managed to arrive at a “choose your country” page, and whatever I choose the site is always in German. Could you please sort it out ?

I love the app and i’ve been using it for a bit more than a year now. Throughout this time i got to develop my habit of listening to books when going to the store, walking the dog and doing the chores. Yet, the only thing that is missing fo 5stars is having books in more languages. I am aware of the reason this is now an available option at the moment, yet, I am looking forward to having the chance to listen to books in languages different than my native one and English.

I love storytel, I use it everyday. I can overlook the questionable UI design, but I definitely CANNOT overlook the fact that it doesn’t support CarPlay! CarPlay has been out for ages and still storytel doesn’t support it! Every time I need to listen to a book while driving I have to take out my phone and use it. There is no excuse not to support CarPlay, Apple books & Audible support it so why not storytel? 3/5 stars is more than enough for an audio book app that doesn’t support carplay.

When reading e-books, it’s great that the page numbers and clock show all the time, but some features are definitely missing. There is no text search feature, which is one of the best things about e-books. It’s also not possible to zoom in on the cover art or any other pictures in the book. Another nice feature that’s missing is the ability to highlight text for later reference. Finally, I can’t for the life of me figure out why tapping the screen to get the menu bar turns some lines orange…!

He disfrutado de la aplicación por mas de un año. No he tenido problemas con ella en lo absoluto. Creo que tiene un catálogo de libros bastante decente. Mi única queja y la razón por la que no le doy más puntuación es debido a la restricción que muchos de sus libros tienen dependiendo del país en el que hayas creado la cuenta. Imagino yo que se debe a un problema de derechos de autor de la app en esa región, pero aún asi es frustrante ver que el libro está disponible y no poder leerlo y no es como que la app te deje cambiar el país sin tener que crear una cuenta nueva. Espero que ese inconveniente se resuelva con el tiempo.

Ok so, I chooseed this app because I like to have variety of books to listen in my library, and it’s more easy to me since you can read the books you want without points limitations.
I like the book selection and the price is pretty nice. The thing is that I live in the US and I literally can’t read almost any of the books I want to read(? All the english books say “the tittle is not available in your current location” What I am supposed to read? I know how to speak Spanish and I am currently reading some of then, bt there are many books in english that I want to read...
I wrote to the help email to talk about the location issue and it has been weeks and nobody answered. If this is the case, I feel that the app lost a lot of potential. I will finish the books in Spanish that I am reading for a while and then cancel my subscription because I am literally paying for a minimum selection of books.

There are a lot of books but app is only vertical on ipad, that is annoying. Such apps must be tested on various devices, it’s really frustrating to read book on vertical on an Ipad.

Iphone 11 pro max. Ios 13.6.1
Home page
Not possible to log in with apple id or e-mail
Not possible to create new account.
Tried several times. Your qa test team must work on it. Hope you will fix it.

Over half of the catalogue became unavailable overnight with no explanation to the paying subscribers.
Still charging the same thing for a severely diminished library of books. Canceling my subscription.

Русскоязычные подписки и весь контент исчез.
Я, с рождения проживая в Европе, оплачивая изначально подписку за евро, никакого отношения к войне не имею, но сервис решил, что меня (и не только) обслуживать не хотят

Not a good audiobook app, every time you pause or stop listening to a book for a while it skips forward or backward in the story. Thus, every time after you pause your listening you need to figure out where you were last time.

للاسف في نصب في الموضوع ، بعد ما تشترك و تدفع للبرنامج يشتغل شهر و بعدين ما ترجع تستفيد من البرنامج نهائيًا ،، لازم تدفع شهريا غصب عنك
You can’t listen during offline mode , you should pay monthly for that even if you already downloaded ur book .

i payed for the Subscription by using apple store for months they took from me 4 dollars and I was able to listen for few days then after that I can’t listen to the stories at all anymore
and so many days pass still the same I want my money back

Storytel was a great app, but for no reason doesn’t accept payment from the USA anymore. There was no communication regarding payment policy updates or restrictions.
The website doesn’t work in Russian or English.
Any suggestions for better service?

Es una pena, lo que parecía una buena idea, la ejecución es pésima. El periodo de prueba no te permite escuchar títulos completos, ni hay una continuidad en los audios. Tienes que escucharlo desde el principio si dejas uno a la mitad. Está bastante malo.

The app itself is ok. It offers a wide variety of books to listen to, mostly in russian. However I had to cancel my subscription when russia invaded Ukraine. I won’t be giving a penny to the occupiers and asking you not to support anything made or produced in that country as well.

description says books in English but does not give that option.
How do I cancel so I won’t be billed?

I can download the app from the App Store in USA but when I creat an account to log into the app I can’t select USA which is a shame cause I can’t use the app