SUBMIT A COMPLAINT Complaints & Reviews

Scotts Lawn Service Northern Virginia / Lawn services

Aug 24, 2016

Scotts lawn service of northern virginia is a big scam, watch your bill. They have been servicing my lawn for 3 years. Each january they send a service renewal notice and each year, I call them to cancel the lawn aeration and seeding from the scheduled services, and agreed to engage them... / I wish I never used their lawn care service

Jul 18, 2016

I wish I never used your service. I signed up a service package this year. After the crabgrass prevention applied, new grass were came out after I applied Scotts seeds. in March and April I saw bermudagrass and crabgrass came out and called the service. They just continue came to apply the...

Scotts Lawn Care / Annual lawn care program

Feb 06, 2016

1. August 2007 we bought a one year old home in a wonderful 150 home development. This home has a 1 acre beautifully and professionally landscaped yard (garden). 2. The yard itself was fully sodded with mature Centipede grass. 3. We have and used an irrigation system per the direction of the...

Scotts Lawn Service / Billing for a service which wasn't delivered

Jan 12, 2016

Late summer 2015 we signed up to lawn service (cus# [protected]) under agreement that if we were dissatisfied we could cancel the contract and wouldn't have to pay first visit. The first visit (9/9/15) lasted 6 minutes, was carried out in 90+ degree heat (when many fertilizers don't work...

Scotts Lawn Service / Weeds Weeds Weeds

Sep 26, 2015

Date of incident - All summer Client Number -[protected] I was referred by my neighbor to try Scott's service in 2014, 2014 her lawn was beautiful, 2015 I got the service so my lawn could look better. This was a big mistake, my lawn now look worse than before, and now 2015 my neighbor'... / They changed the price and conditions of our agreement

Jul 06, 2015

We signed the contract with the company Basically, the made the work on time and it wasn’t bad at all. But they haven’t charged us we agreed. Also the price has been changed and no one warned us. We called to their billing department, but they only...

Scotts Lawn Service / Poor service, Lies about Service

Jun 12, 2015

I finally called headquarters because I was being harrassed for a $39.90 balance, however, the service was never provided on date of question. No proof of it. Yard and shrubs supposed to be sprayed on regular basis. Never saw them after I requested to be called when they would spray my...

Scotts Lawn Service / non authorized service

Oct 17, 2014

My letter to the local scott lawn service: This service was never authorized by me and in fact I refused it when solicited by phone! I responded to a phone call asking if I wanted the service; when I was told of the price I declined saying I had a local person who has been doing for me for...

Scotts LawnService / Poor service

Jun 29, 2014

We noticed last summer our back yard was not looking as healthy as our front yard. We had been using Scotts for awhile. I called to ask for an extra service call, only to find out they had not been servicing my back yard. NOW they were charging me for the complete service, even though the...

Scotts Lawn Service / Fired for being a good employee

May 03, 2014

The GM fired me because he was caught running the trucks in very bad conditions. I told him my air condition belt was squealing at least two or three times. When confronted by a higher up he lied and said I never told him. I am an honest Christian hardworking individual and stood up for...

Scotts Lawn Service / Sales people not giving correct info to lure customers in for their services

Mar 22, 2014

Serviceman and Salesman contacted us many times about their lawn service. Each time we told him that their services were too expensive. The other companies who had given us bids were much cheaper than his. After several conversations with him, he told us that he would give a plan for five...

Scotts Lawn Service / all around service

Apr 24, 2013

NEVER EVER USE THESE GUYS!!! The owner Will and I argued over service. First he starting insulting me, then he said he f--ked my wife.He repeated it over and over.Later that afternoon he called back and started cursing me out.I have heard a lot of others who have had similar experiences.I...

Scotts Lawn Service / Service and Product

Feb 25, 2013

I have contacted them to NOT renew my contract and sure enough, they show up and leave a bill. I was told that when you use their services, it is automatically renewed every year. I was told that they are like the cable company. What? How is lawn service like the cable company? I called in...

Scotts Lawn Service / Billed for no service

Dec 12, 2012

Billed for service that was not performed. Have talked to manager, (Chris) he has told me the service person has talked to me about the service.I have not heard a word form George the service person. I was told today on 12/12/12 that George talked to me last week that is impossible i wa...

Scotts Lawn Service / Scotts Lawn Services Advertisement is a lie

Oct 24, 2012

Received a mailing with an advertisement of free lawn analysis. Requested this service online. I received a call from Scotts representative in Elgin IL and was asked if I want any paid services. I said that I want FREE LAWN ANALYSIS as advertised. They told me that it takes up to 2 week...

Scotts Lawn Service / Fraudulent Billing

Aug 20, 2012

My son hired Scott’s to treat the lawns at my vacant house in 2011. Whatever they did to the lawn wasn’t effective enough for us to consider rehiring them. In spring 2012 we found a plastic Scott’s on the front lawn, assumed it was trash from someone else and didn’t think anything of it...

Scotts Lawn Service / they are supposed to come when I am home, they have times, but came when I wasnt home, n did half my yard not enitre yard

Aug 16, 2012

When I called them to do my yard again this yr, *after a cpl yrs ago I was a little late on a payment, but it was made, they never came back out or called to finish my yard for the yr, but I thought I would try them one more time...I'm sorry I did now...these people DO NOT DO WHAT...

Scotts LawnService / Bill non-customer for service they never order

Aug 03, 2012

I have never been a customer of Scotts LawnService and have never ordered any service from them Start from 5/2012 they keep sending me bills for some lawn service that they claim they did for me. I called their customer service several times about the bills, and every time the customer...

Scotts Lawn Care / Poor service - won't stop

Aug 03, 2012

UPDATE - I cancelled the service months but these crooks keep coming out - I asked them to leave my yard, few days later I chased the guys out of my yard...I had to advise and then demand they not return . I come a few days later and my yard had a treatment sign in the yard. They snuck...

Scotts Lawn Service / Billing for unauthorized services

Jun 25, 2012

I had a lawn service from Scotts Lawn service in 2011. I was not satisfied with the service as lack of proper sevice distroyed my lawn. During winter of 2011, Scotts lawn service sent me an offer for 2012. However, I did not renew my service. In spring of this year, without my...

Scotts Lawn Service / Misleading the customers and cheating

Jun 14, 2012

Hi Customers; Please don't ever believe this company. The reps of this company don't have any idea of what they are telling. They don't know more details of the grass. They just needs the money from the people. I am a victim. I don't want to give my details. Please...

Scotts Lawn Service / Lawn care

Apr 30, 2012

I am very dissatisfied with Scotts Lawn Service. When they treated my trees and shrubs, wherever the solution hit the grass between and around trees and shrubs, the solution killed the grass. I now have trails aroung the yard with dead grass. I really find it had to believe in quality...

Scotts Lawn Service / Provided unapproved service and is trying to collect money

Apr 26, 2012

I contracted with Scotts to do several treatments during 2011. I think the total was seven and concluded in October, 2011. i moved from the resident (Renton Wa) to South Carolina in October 2011 as well. House was sold in February 2012. Scott left voice mail that they were going to do a...

Scotts Lawn Service / Worst Service ever

Apr 10, 2012

I paid a lot of money for my service. I paid 43 a month plus the initial fee for the first big treatment. I had just had new sod put on and had Scott's Lawn Service treat my grass. I never so many weeds, dry spots and fire ant piles in my life. I questioned them about it and they...

Scotts Lawn Service / Employees Servicing Customers

Dec 30, 2011

As a former employee of Scotts Lawn Service I would be gravely concerned of not only their services but what kind of employees they have on the job. Let me go in to more detail of employee’s histories and in which several are still employed at Scotts. • Lets start with the 2...

Scotts Lawn Service / BAD SERVICE

Oct 13, 2011

Customer for over 4 years and am sick of the quality of service and scams this place runs. My lawn is full of broad leaf weeds in the month of Sept, at the end of the season when these weeds should have been killed back in June. I paid for Gub control and got grubs in late Aug, looked and...

Scotts Lawn Service / Terrible Service

Aug 17, 2011

We are thoroughly dissatisfied with the services rendered by Scotts Lawn Service in St. Louis, Missouri. I will grant, up front, that the last two years have been challenging years for lawns and gardens. That said, I have never had worse service from a lawn care company that I did with...

Scotts Lawn Service / Provided and billed for service that was not requested

Aug 10, 2011

Apparently a door-to-door salesman talked with one of my minor children and sold them a lawn service package because a few days later, two days after I had already fertilized the lawn, they showed up and treated our yard leaving a bill for the service. At no time did my wife or I ask for...

Scotts Lawn Service / POOR SERVICE

May 14, 2011


Scotts Lawn Service / Ruined my lawn and mulch beds

Apr 21, 2011

Scotts Lawn ServiceThis company ruined my lawn... They aerated and oveseeded in the fall. A part of my lawn died and turned to mud. The overseeding was spread into my mulch beds and now my landscaping grew grass... All the edging grew grass!! everything grew grass but the lawn! I had worked out with the...


Feb 27, 2011

Horrible company, horrible employer, dont even use their own product, they use a cheap brand from overseas to save money ..I'm a current lawn tech in PA.. I was hired last year and I have hated it ever since and cannot wait to find another job.. The company does all they can to screw...

Scotts Lawn Service / Poor service


After several conversations with different customer service representatives about the many issues our lawn suffered under their care, the invoices received reflecting charges that we were told would be waived, it is clear being their customer is a gamble. Under their so call care, our lawn wa...

Scotts LawnService / Chemically overtreated my new yard


Scotts LawnServiceHired Scott's (National Lawn Care Company), in April 2010. I just had a new yard put in March 21, 2010. They came out to treat for ticks and sprayed our yard in April 2010. They then came back on May 12, 2010 and sprayed Insectidice again along with fertilizer and weed killer. Now my...

Scotts Lawn Service / Application and charge


In 2009, I called for Scotts Lawn Service and they applied weed and feed and left an invoice which I paid. In March of 2010, they appeared at my residence and provided weed and feed and left an invoice. I did not call for this service. I called the Waukesha office and spoke with Crystal. I...

Scotts Lawn Service / Weeds


Scotts Lawn Service decided they should spray for weeds in my yard...again! Well isn't that nice. They could see that the last treatment did not do any good so for $37.00 more they would treat it again. What a racket and they don't ever feel embarrassed to ask for more money. How do these people stay in business?

Scotts Lawn Care / misrepresentation of service


I was told that I could decide if I wanted a monthly service & then they came out as they wished & billed me. When I called to complain, the guy read me a line which stated they had no program like this & the person who sold wouldn't say this basically callingt me a liar. He was rude...

Scotts Lawn Service / Canceled service and they continued


They had called me in Fall of 2008 and asked if I was pleased, I said actually no. I want to cancel my service. Come Spring 2009, they started up again. I didn't enter into the 'prepay' contract like I had done years before. I ignored any solicitation they sent. After my...

Scotts Lawn Service / poor company


As a former employee of Scotts Lawn Service.I will tell you they lie about the products they promote they will use and will use lesco products and such like in place.After the recall they had for not registering products with E.P.A. and agreeing to sending letters to customers to land in...

Scotts Lawn Service / Scotts lawn service is crooked


I actually worked for Scotts Lawn Service, located in Runnemede, NJ. Scotts has been around for years and have built their brand name. However, having worked for the company, I've seen the inside scams that Scotts Lawn Service operates on. Scotts Lawn Service is run by individual...

Scott's Turf builder Miracle Grow Company / Destroyed my lawn

Just used Scotts Turfbuilder with *** control last week on our lawn - which at the time was already pretty nice and green. We followed the instructions on the bag EXACTLY. Our lawn is now completely brown and burnt!! Really really mad. Wish we'd known about/read all the negative...