Menu
Schneider National

Schneider National review: False drug test results 43

I
Author of the review
9:49 am EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am a former schneider employee. I applied back in May 2010 to become a team driver again with the company. I did the DOT drug/screen and the company hair testing. I passed the DOT drug testing but to my suprised the hair test results came back positive. I had never in my life taken any kind of illegal drugs or prescribed drugs that were not prescribed to me by my doctor. The MRO doctor that informed me of the results he was cold and rude and spoke to me like i was druggie liar. He refused to give me his supervisors information and no one in his office would tell the name of his superiors. I spoke to schneiders, I believe it was the regulatory department, and tried to explain to them that it was a mistake that i would be more than happy to retake the test even at my cost at that very moment or take a test that went back further than the 90 days. They said it was AGAINST COMPANY POLICY that the only way they would retest was if the mro doctor said there was reason but the mro doctor said he wouldn't say there was reason because when he called he asked if I was on medication i said no because i was not but after he told me the results and i did research on how in the world i could have failed a drug test, the one test i never in life i thought I would fail, I read otc diet pills could cause a false positive and if he would have asked if i HAD TAKEN anything within 90days instead of asking if WAS TAKING anything not giving me a time frame, I would have told him I had taken some strong over the counter diet pills weeks earlier that could have possibly been the cause of the false positive because that's what it was false. i ordered them from the radio and they were not on any list of meds a driver couldn't take. Either the few diet pills i did take was the cause or the test was just flat out wrong. but since he didn't schneider put me on a black list which is not fair. I tried to speak to supervisors and supervisors bosses at schneider and the mro office but everyone stone walled me. I was told I couldn't apply with the company for 5 years and my husband was hired on and i rode with him until he was told by his dispatcher that i couldn't even be in the truck. This experience has not kept me from getting a job in any way i am currently employed driving i have taken hair sample tests for employers over they years spur of the moment and have had no issues at all. I will never again ever in life apply with schneider because of the way I was talked to and treated by company employees and the mro office. My issue with schneider, the reason that I just cant let it go is that another driver out of NC i believe failed his hair test it came back positive he told them it was a mistake and they RETESTED. For ME its against company policy to retest but for HIM its sure buddy we'll retest. his test came back negative and he has been a happy schneider driver ever since. WHY when this OLDER MALE driver failed and said it was a mistake he was retested but me a YOUNGER FEMALE was treated like trash on crack, banned and black listed for several years? Can someone please explain this too me because its not right.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Schneider National reviews & complaints

43 comments
T
T
Team driver
Fairchance, US
Sep 10, 2023 8:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Well I use to be a drug user but I changed my life and wanted to start a new career I told the recruiter this and they assured me it was a 90 day hair follicle text but when the doctor called and told me I failed he told me that it can be detected in my hair for up to a year if Schneider would have told me this I would have never applied because I know I had used 5 months ago but because they told me it only goes back 90 days I thought I was good. It’s like you work so hard to get sober and start a new life and they try to ruin it by lying about how far this hair follicle test goes back

T
T
Tea. scott
charlotte, US
Jul 19, 2023 4:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I went to schneider in november 2022. I was there for 3 day, then I got a call from "Dr.Lopez". He told me that my urine test came back negative. However, my hair follicle came back positive for marijuana. I just got my CDL in APRIL! at that time I was going back and forth for custody for my Grandchild. So that being said I had to get a drug test for the courts. Deal with Dss and a lawyer. So how is it that my hair follicle was positive but the courts test came back negative.. So all of that just do not make any sense and that was a 10 panel test for the courts. My Doctor tried to call lopez and he did not return her call. On top of all that,I asked him what color hair was tested and he said brown my hair was red at the time of the test... Now everytime I put in applications but no one will hire me. all because Of lopez. and before I went with schneider I took a hair follicle for a different Company and it was negative. I HAVE NEVER DID DRUGS...

K
K
Kikapoo 78
, US
Jul 27, 2022 7:07 am EDT

The hire test is full of bull I tested positive in I never touch that drug in my life. One other I received a urine drug test once a month past years all was negative any so why was my hair test positive? Seriously insane I asked for retest and the doctor was rude treated me like a piece of crapp . Anyways I don't care who passes judgment on this post but why lie? No one knows who I'm pretty sure some liberal will. Anyways going luck do away hair test not accurate.

J
J
Juicey Jack
Atlanta, US
Jul 22, 2022 10:26 am EDT

I’m currently going through the Sam issue with Schneider and I’m wondering will I ever be able to get a job because of the dac report. I just took a test after they said I failed to prove that it’s not correct and I’m talking this as far as I possibly can I’ll get a lawyer

K
K
Kikapoo 78
, US
Jul 27, 2022 7:18 am EDT

Hair Shouldn't be place on your dac report it's not dot regulate

R
R
Royalty42
, US
Jun 25, 2022 1:08 am EDT

I am interested he did the same to me

G
G
Get rid of lopez
, US
May 20, 2022 12:07 am EDT

May 19 2022

I received phone call today from a doctor that my test came back positive for cocaine. I was in the training yard, so I couldn’t hear what he’s talking., he asked if I use any medications. No of course not.

Than he said that I tested positive for cocaine from hair follicle test. - after that immediately hang up and didn’t picked up his phone.

I was shocked, and depressed, I’m new truck driver, passed my license on May 3. That will basically ruin my career before it even started.

If Id use any drug within last couple years obviously I wouldn’t do a test! How stupid!

I knew I wasn’t going to be positive! I was laughing and making jokes with a nurse. And yet it was positive for cocaine.

When I had covid I didn’t even wanted to take no medicine for it, because I hate any type of pills or whatever and guy is telling me I’m junkie cocaine head!

I’m sure I never did nothing in my life, I believe all the victims on this page because I’m in the same shoes.

Did you had this case resolved anyhow? Or what was your steps after that? Was it reported on clearinghouse? Or are you able to find jobs after that disaster?

R
R
Royalty42
, US
Jun 25, 2022 1:18 am EDT

I agree I have been off work because of an accident. I requested to return to work and had to do a drug test. Which was fine with me because I’m on no drugs and have never done drugs. Dr Lopez called me and talked to me like a dog. He told me I tested positive for amphetamines I know this isn’t possible he started telling me I’m taking other peoples adhd meds. I don’t have adhd. He was so rude. I kept calling back spoke with his assistant Donna who told me that dr Lopez put a note that I admitted that my husband takes meth. Well I don’t have a husband I don’t even have a boyfriend he flat out lied. I have been requesting my levels and the company is giving me a hard time. Something is very fishy about this guy.

R
R
Royalty42
, US
Jul 11, 2022 3:37 am EDT

Please email me Prettywings513@gmail.com

P
P
Precious Ross
, US
Mar 03, 2022 12:17 am EST

I just got a cold call from Dr. Lopez today (03/02/2022) too stating my hair follicle test came back positive for COCAINE and I’ve never used drugs a day in my life! I was really looking towards this career change and he took that away from me! He gave me the cold shoulder as if I was a druggie. I’ve cried for most of the day due to this! After all that has happened with Covid, this was my way of basically getting my life back together, I’m distraught!

S
S
Shadow knowledge
, US
Mar 10, 2022 12:51 pm EST

Dear precious,

[censored] this industry,

Your not missing out on much .

I’ve been driving for 30 years and I’ll tell you it’s [censored].

Sign up with Uber .

There’s also driving apps for Walmart and probably 10 others .

They need to change the laws .

Trust me ,

You’ll be fine…

J
J
Jake long
, US
Jan 01, 2022 1:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This same thing just happened to me last week and I never touched drugs a day in my life..I don't understand..I've been looking for someone with the same situation as me and now I see I'm not alone that office is ruining lives .I passed the dot urine test but not the hair test .was talked to by the Dr as if I was some kind of addict and I felt very disrespected. He was very cold and condescending towards me

C
C
Clifton St Juste
, US
Nov 08, 2021 6:00 am EST

The same Dr. Lopez called me and stated that I was tested positive on the hair follicle test. Then, it was negative on the urine analysis test. Did I ever use any Hydrocodone, I told him no and kept calling his number after more information about the test. He never picked up, another Dr. names Barnett picked up for him and asked me for the prescription. I said to him that I don’t do drugs, I maybe exposed to drugs and I manufactured all these drugs before I became a trucker. He said that he won’t overturn the result until that I give the prescription. Nothing shows on my Clearinghouse yet. If it ever shows, I will hire an attorney to fight that and show them that I had worked for a pharmaceutical company. Then, I could’ve been exposed and it got into my blood stream. Schneider just lost a hell of damn good employee!

T
T
Trouble63
, US
Sep 24, 2021 12:45 pm EDT

Could someone tell if Dr. Lopez is based in FLORIDA. And is the last 4# telephone is 8912..

J
J
Jpratt74
, US
Jul 02, 2021 8:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It's sad that Dr lopez is ruining lives. From reading these complaints... he's telling ppl the EXACT same thing. That you tested positive for cocaine, had to run the test twice, etc. Something isn't right.

I seen this, because my husband hot the same EXACT call from Dr lopez. He wasn't taking the test for Schneider, but for his COUSINS company. He drove to ITI in Indianapolis in his truck because he barely got back in town to make his appointment. He had been on the road for over 2 weeks. That was june 14th. On the 18th, he received the call. The guy was rude and said he would be reporting it to clearinghouse. He was off work since the 18th. He did the online SAP course, and was retested on the 30th and got a call today from Dr lopez and was told the exact same thing. He tested positive for cocaine. Now he's been home, I KNOW that he didn't take any OTC medication, drink energy drinks, and DEFINITELY didn't do cocaine. (Hedoesnt touch ANY drug, he's lost 3 siblings and a nephew to drug overdose, so he is 100% against drugs).

You tell me why or HOW he tested positive not 1 time but TWO times, for cocaine. Something with Dr. Lopez is very fishy. How are all these ppl testing positive for COCAINE! AND all truck drivers.

Since DR.lopez has taken over, I did research and there's been over 8, 000 truck drivers that tested positive for COCAINE in from Jan 30, 2021 - Feb 26th, 2021. What the he'll is really going on!.

L
L
L.L. Miller
Dallas, Texas, US
Dec 22, 2021 11:44 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Jpratt74

Interested in a class action suit?

P
P
Precious Ross
, US
Mar 03, 2022 12:09 am EST

I am! I just got a cold call from Dr. Lopez today too stating My hair follicle test came back positive for COCAINE and I’ve never used drugs a day in my life. I was really looking towards this career change and he took that away from me! He gave me the cold shoulder as if I was a druggie. I’ve cried for most of the day due to this!

S
S
SSC13
, US
Jun 25, 2022 1:05 am EDT

I am. He did the same to me

L
L
Lizcaven
, US
Aug 20, 2019 5:28 am EDT

This has also happened to me with the same doctor. Put out in ny, my personal drug test came back negative with a certified company but it didnt matter. If this becomes a legal case please someone let me know.

D
D
D. Levinson
, US
Jan 29, 2020 7:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Lizcaven

Same thing happened to me, I have a lawyer. Unfortunately, so do they. And since Schneider takes Dr Lopez's word as the gospel, there probably isn't anything that can be done about it. I had an independent drug test(also hair, with a NEGATIVE result!) done, and Schneider said they wouldn't even consider it! Dr. Lopez is an irredeemable psychopath who gets off on inflicting his power to destroy innocent peoples' careers---just because he can, and Schneider hails him as God almighty!

P
P
Pamela92t
, US
Aug 27, 2020 8:31 pm EDT

What happened to the court case? Did schneider end up paying for your independent drug test? Who did you sue?

P
P
Pamela92t
, US
Aug 27, 2020 8:32 pm EDT
Replying to comment of Pamela92t

My bf went through the EXACT SAME scenario.
Tested positive for cocaine, never used in his life.
Did an independent test and came back NEGATIVE.
The company didn't wanna pay him for his time with the company.

Is it worth suing?

D
D
D. Levinson
, US
Sep 26, 2020 7:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Pamela92t

I wish I could say that I sued them into bankruptcy. Unfortunately, the lawyers I talked to were useless. The one I hired basically rolled belly up at Schneider's resistance to our case. They decided that defending Dr. Lopez's falsification of drug test results was more important than standing up for what's right. If they didn't think I was a good enough driver(okay, I was struggling on the 45- degree backing drills), they should have been honest and said so---rather than maliciously attempt to ruin the rest of my life with their false and defamatory accusations. Clearly, it will take a class action lawsuit to achieve justice.

M
M
Mike Henthorn
, US
Mar 06, 2021 9:48 am EST

Hello all.. I am reading the posts about drug test failure.. is this in Indianapolis?

J
J
Jpratt74
, US
Jul 02, 2021 8:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm not sure But my husband was sent to Dr lopez (not for Schneider, different company). He first went to be tested on June 14th. On June 18th, he was told that he tested positive for cocaine. That they ran the test twice. There's NO WAY possible that he did. 1) he doesn't do drugs 2) he had JUST got to Indianapolis, after being on the road for 2 weeks. He even was IN his truck.

He had to do the clearinghouse SAP online program, then he went on June 30th to be retested. (He had been home since the first test). He got the call today from Dr.Lopez office (same guy that called the first time) and was told that he tested positive AGAIN for cocaine. Now I know they are full of it. Because he was HOME, so I know for a fact that he didn't do drugs, drink, take any over the counter medications, drink any energy drinks NOTHING! so tell me how he failed. We requested the same urine they tested be sent someplace else to be tested. They said it was disposed of and couldn't do that.

He said they ppl were very rude to him (he's black), but that a white guy checked in right after he did and they were all nice to him, laughing and whatnot.

Dr lopez office is racist! And causing good, family men to lose their jobs.

J
J
Jpratt74
, US
Jul 02, 2021 8:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I should have said he was tested at ITI on south girls school rd. But Dr. Lopez is the one that called. ITI was rude to him.

K
K
Kikapoo 78
, US
Jul 27, 2022 7:13 am EDT
Replying to comment of Jpratt74

Hair not sopose to be send through clearances house

Z
Z
Zerick
, US
Sep 06, 2018 3:49 pm EDT

8/15/2018
I started orientation for Schneider intermodal. I had worked for them for 2 yrs from 2008 until 2010 so this year I decided to go back. and on my 4th day of training as well I received a call from Dr. Lopez. and was degraded by the way he spoke to me about when was the last time you did cocaine. I replied never and he said I tested positive. at this point. And insinuated I used cocaine with in a 2 mth time frame. he's sending the results to Schneider. Who also treated the situation unprofessional. Up until this very day. I contested The results because I had been hit by a drunk driver 2 mts ago on 6/9/2018 and ended up in the hospital. where they gave me injection and meds. he didn't change his results as of today I was informed. I imagine he has done this to a lot of people and he needs to be stopped.

D
D
D. Levinson
, US
Jan 06, 2020 10:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Zerick

Couldn't agree more! Same thing happened to me today. Even after explaining that I take an anti-anxiety medication, he didn't want to hear it, so now I'm labeled as a junkie and will probably never drive a truck--never mind that I haven't used ANY illegal drugs in my life! All because of that stupid excuse for a doctor. Hope there is a class action suit against him. If there is, count me in!

K
K
Keithxlch
, US
Apr 13, 2018 7:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just had the same thing happen to me! Was with Schneider for 7 years. I left for 3 years and went back, 4 days of orientation and Dr. Lopez calls to inform me that I failed my hair test. Very rude and not open to any discussion. Says it was due to methampetamine use. I've never, in my life used methamphetamine. I explained this to my instructor and his supervisor. Nobody had any information for me, to help disprove this false positive result.

V
V
Veda Hackett
, US
Dec 04, 2016 1:12 am EST

If you guys review this again please get in contact with me jav5527@aol.com

B
B
Bill Rosenhan
, US
Jun 01, 2016 11:33 am EDT

I was employed by Schneider to separate times. The first time I worked for them for a year-and-a-half on the dedicated Dollar General account. I left for several months and returned in June of 2015. In September of 2015 I was asked to take a random drug test. I have never had an issue in my life so I did not object whatsoever to taking the test. I went to First lab and took the hair test. I continued on with my work. Several days later I was contacted by the mro dr. Lopez. He wanted to know when the last time I used cocaine was. I told him I never used cocaine. He then informed me that the test results showed I was a habitual cocaine user. However the test from 3 months prior showed no sign of cocaine use because I don't use. I requested a retest and Schneider told me it was against company policy. I contacted first lab directly and requested the sample be retested. A few days later I was contacted by the exact same dr. Lopez and given almost word-for-word the exact same statement like he was reading it from a card. Then I applied for a job somewhere else and on the employment verification Schneider mark down that I had not failed a drug test but that I was terminated for violation of company policy. The hair follicle test is in its infantile stages and has many discrepancies. The Department of Transportation will not approve it as a legitimate test because there is no Baseline for the test. Different colored hair reacts differently to the metabolites in different chemicals. It has been discovered that in direct contact with a marijuana smoker who blows second hand smoke can cause marijuana to come up in the test. There is no acid test for this there are no regulations in place to make the tests the same across the board. I have taken several hair test from Concentra and have never had an issue but the one time I tested through first lab I tested positive.

Z
Z
Zerick
, US
Sep 06, 2018 3:05 pm EDT

The same Dr. Lopez told me that same thing and asked me the same questions. and I have never tried cocaine before

D
D
Dream crushed
, US
Apr 05, 2020 10:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Zerick

The same thing just happened to me 4/4/2020 I’m trying to figure out who I build my claim against Schneider National or First Source

J
J
Juicey Jack
Atlanta, US
Jul 22, 2022 10:29 am EDT

Please let me know once you figure it out?!

J
J
Juicey Jack
Atlanta, US
Jul 22, 2022 10:29 am EDT
Replying to comment of Zerick

Omg same doctor and all this is a regular thing with them man!

K
K
Kikapoo 78
, US
Jul 27, 2022 7:09 am EDT
Replying to comment of Zerick

I fail for cocine never ever touch that drug

P
P
Pebbles77
, US
Apr 13, 2016 11:09 am EDT

Same thing happened to me! I've been used Cocaine in life and had a positive result

V
V
Veda Hackett
, US
Dec 05, 2016 2:23 am EST
Replying to comment of Pebbles77

Are you black pebbles77?

D
D
Dream crushed
, US
Apr 05, 2020 10:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am and this just happened to me 4/4/2020

J
J
Juicey Jack
Atlanta, US
Jul 22, 2022 10:28 am EDT
Replying to comment of Pebbles77

Omg I’m seeing this is a regular thing with Schneider same drug and all I’m definitely getting me a lawyer!

R
R
Royalty42
, US
Mar 17, 2023 3:24 pm EDT

Did you find a lawyer

W
W
weeblewobble
Columbus, US
Apr 14, 2011 9:58 am EDT

Same thing just happened to me. I transferred from fontana o.c. to NC. I was an independent contractor leasing a truck through Schneider Finance. MRO called me, very rude, told me I failed. Schneider called me, told me to get my stuff out of the truck. They kept my 2600 maintenance escrow, took the truck, and still expect me to pay for it. I've got a perfect driving record, 4 years with the company and I'm not even a human being to them.

Learn how the rating is calculated

Write a review File a complaint

Schneider National contacts

Phone number
Website
schneider.com
Category
Trending companies