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Saudi Post
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1.1 146 Complaints
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Saudi Post Complaints 146

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4:37 am EDT

Saudi Post delay in delivery of my courier

I have registered mail no. RU150531123SA, for Lucknow, India, at the time of booking I was informed that within 8 to 10 days it will be reached, now after first of July 2015, there is no update,
So I request you to please look into the matter because it is very important documents.
Thanks & Regards
Mohammed Ashraf Ali

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Reviewer17335
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Aug 26, 2015 3:41 am EDT

30 days ago have sent some impotent documents to (vidyaniketan school kottayam Kerala) India via Saudi post Tracking number RR012007275SA can't see any status updates from last 15 days

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5:36 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Saudi Post Waiting for bags from 20 september 2014

I have sent my baggage with saudi post. 20september. They told me maximum 15days I will receive my bags in south africa. I sent my bags with saudi post thinking that when I return home my bags will arrive. I am back from hajj 10october and up until today I have not yet received my bags. I am waiting 2months already and I cant track my parcel. Saudi post does not respond to my emails regarding status on my parcels. I am highly disappointed and will not recommend saudi post to anyone. This is not right. I am upset and feel that what they told me while I was giving my bags in is all a lie. So many of my hajjee friends have sent their parcels with saudi post and are also waiting DISAPPOINTED!

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11:20 am EST
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Saudi Post parcel delay

Good day
I came to complain about the delay on the delivery of my parcel. It was dispatched on the 15th October 2014 to Mozambique, and I was told that it would take 2 weeks to arrive (they guaranteed me), but until today (12th November 2014) I haven't received it.
I went to the local postal services here and they told me that the parcel was in the Netherlands! How is that possible? The parcel contained fresh products, and when/if the parcel arrives while the products are bad, i"ll demand a refund.
I want explanations regarding the matter, as soon as possible.

Kind Regards

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KHAN93
FR
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May 22, 2018 4:23 am EDT
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I came to complain about the delay on the delivery of my parcel EE063802241SA. It was dispatched on the 29th APRIL to FRANCE, and I was told that it would take 5 days to arrive (they guaranteed me), but until today (22nd MAY) I haven't received it.
I went to the local postal services here and they told me that the parcel was in FRANCE ! How is that possible? The
I want explanations regarding the matter, as soon as possible contact me at khantabsam01@gmail.com

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Crafts Ensemble
IN
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Dec 17, 2015 3:47 am EST
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Hi, Pls note that Registered Post sent through India Post AWB # RD538152375IN departed from India on 28 Nov 2015 has not yet reached the consignee. The Saudi Post online tracking site still shows the status "Under Progress" after twenty days time. Pls get thsi checked and delivered asap. Thanks

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Engr S M Ali
US
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Oct 22, 2015 5:46 am EDT

Dear Sir, I sent a courier from Saudi Post office in Omal Hammam tracking number is EH150180700SA on September 15, 2015 but today till October 22, 2015 my documents not yet delivered to the destination and my urgent work delaying because of delay in delivery. I request you to please help to solve the issue and get this done for me. Regards, Engr S M Ali

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Awan89
PK
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Oct 06, 2015 4:47 am EDT
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Dear Sir, I send my Post Via Saudi Post and his Tracking Number is EE010051262SA. The Post Office says this will be delivered with in 4 day but until i don't received this post kindly guide me about this i am very worry about the post i send this post 29-09-2015
Mehmood Arif ( EE010051262SA )

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sreekutty
US
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Sep 29, 2015 11:04 am EDT

i sent a parcel to India 3 months back through ST Courier. but still it was not delivered.but the courier staff told me every time after 15 days it will be delivered. Anyone can you tell me when it will be cleared from customs.

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12:26 pm EDT
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Saudi Post undelivery of package

Hi everybody I was to get a document from saudi post from dammam in its tracking site it is showing from past 10 days the same status departed from the outward office of exchange to riyadh and in office section it is showing mumbai the tracking i. d is eh001743984sa somebody please help as that document is very importatnt for me how can I get from what I came to know from internet it is ready for going through the scanning in the inbound customs department and then it shud go through inward exchange from where it will go to gpo for distribution. but all this shud happen before 1 week i. e the document should be in outward exchange department for only 1 week but why mine is taking more than 1 week please some body help me as mine is a serious case.

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Baiju balan
US
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Feb 11, 2016 10:38 am EST

Dear sir
My name is baiju l am sent my post via Saudi post and his tracking no is CU 150133774sa the post office says this will be delivered with in 25th days but until don't received this post kindly guide me about this I am very worry about the post lam sent this post date 2/1/2016

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6:09 am EST
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Saudi Post parcels not delivered

Dear sir,
I send on 13-10-2013 from saudi post to pakistan post two parcels. saudi post says delivered at your home pakistan 10 to 15 days but now 60 days delay and not delivered at my home pakistan,
My tracking number is (1) cu130047739sa (2) cu130047740sa
Pease sir check this,
Saudipost says we send these parcels and pakiatan post says not seen these parcls, I am really worried about this. I shall be very thankful to you for this act of kindness
My contact number [protected] saudi arabia

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Update by waja
Jun 06, 2014 10:44 am EDT

i send you complaint after 2 days parcels delivered at my home
thanks complaint board

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jgchus
US
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Jun 27, 2019 6:37 am EDT

Hello, this is about a sale on ebay in witch the destinatary tells not having received the parcel, the tracking is CB220797536ES, I am the seller. I would like to know about it for answering the destinatary, that tells that has been told it did not arrive. Thank you

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Mohd Talha Khan
US
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Jul 04, 2016 6:43 am EDT

Dear sir, i have sent parcel from riyadh through speed post to kanpur address to jajmau near dadamiya majaar kanpur on 10 april 2016 its duration was 15 days only . when i call on 28th april to riyadh post office its with custom id. still i did not received ...please help me where is my parcel and from which location its lost or still with custom please kindly help me do enquiry and contact me on these following numbers [protected]-[protected])MY EMAIl ID, , , mohdtk333@gmail.com
thanks...

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nooruddeen
IN
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Jun 07, 2016 5:29 am EDT
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i am send a parcel from saudi arabia date of 09 may 2016 but still parcel not deliverd,

the tracking number is CU700598000SA but this number only tracking in saudi post not tracking in india post site,

india post told it is in mumbai but mumbai post not good responce,
if costem department is stayd nothing in my artical only computer and good qwality bed sheets inside..

mob - +[protected]

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khushif
SA
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May 18, 2016 1:24 am EDT

My parcel was sent 5 weeks ago and was delivered in Saudi Arabia 4 weeks ago. But Saudi post didn't delivered it to my address, saying the address is incorrect, though all other courier services deliver to same address. They say to create a National Address, and when I try it gives me error of invalid ID number. I even went to the Jeddah center to pick my parcel myself, but they didn't handover without any valid reason. Even my address is just 5 minutes drive away from Saudi post office, but they are not delivering.
What else one could do?

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nirale
US
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Jan 17, 2016 9:58 am EST

Dear sir, I sent a parcel al khobar (dammam)to bihar(india) my artical no is EH150191447SA Date 12/12/2015 so sir please help me where is my artical i am very tired. My contact no +[protected] You reagard Shabbir alam

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Reviewer79907
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Dec 22, 2015 4:12 am EST

On 17th Nov, 2015, we placed our courier No:RR031015606SA with assured the delivery to be made within (1 week) but we haven’t yet received the courier.please deliver the Product at earliest.

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Mmapule Machile
US
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Oct 12, 2015 3:57 am EDT

Hi, I posted a parcel on the 21st September From Tabuk going to South Africa. It is today 21 days and the parcel is still in transit. Parcel number CP006876348SA

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Abdul salaam
SA
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Jul 26, 2011 4:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sir
The Parcel has been send by Saudi Post (tracking number ) is # EK900050075SA from Dammam to Mumbai on 30 June 2011.
As per Saudi Post office the Parcel has reached to Mumbai as per record
thanks and regards

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Raquib
US
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Oct 04, 2015 7:14 pm EDT

I am an Indian working in Saudi I hv send a parcel from Saudi on 7/09/2015 my parcel no is RR027100679SA they told me it will reached from 12 days but one month passed it is not reached may be it is stolen by post man i pray to Government that plz detect my parcel where it is and plz send it to my home i will be thank full for Saudi always...

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7:15 pm EDT
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Saudi Post package from u. s.

My two packaged send my wife here in saudi coming from california with the following date : december 24, 2012 and february 14, 2013... I received only yesterday one package (20 march 2013), this is the last package that send to me my wife last february 14, 2013... Suppossed to be the first package im gonna receive for the month of february... I dont know what happened to my package and there is something wrong to the employee of saudi post office or in the tracking? Its almost 6 package I received last year but its good nothing happened like this... The only thing I dont like is my last package last year, I remember november 2012... Something wrong with the carton... I have noticed that the original packaging tape of u. S. Was changed by the tape of saudi post... Ive losted 3 shirt and one belt... Its rediculous... And its happened again almost one big carton I did not receive... Im hoping that the saudi post office management give an action to this kind of problem... This is a bad image of saudi post office in riyadh if youre some employee doing something wrong with their job... Hoping that this problem dont happened again... Thank you very much...

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Musharraf Zahoor
US
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Jul 29, 2023 4:01 pm EDT
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Could me let me know what package is available on ID: [protected] & how much amount need to be settled.

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Jonas Macandza
US
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Nov 01, 2022 6:45 am EDT

At 24/10/22 about 11:00 my shipment was out for delivery at incorrect destination in Riyadh.

The correct destination is:

Al Jubail

Ras Al Khair

Ma’aden Aluminium Smelter

POBox 11342

MIC Village, C102-104

Best regards

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swati Singh. Bisha
US
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Aug 16, 2022 4:52 am EDT

The postman has not deliver my parcel but it shows delivered on 5/7/22 in my Centerpoint app.

I have been tossed from Centerpoint to Spl and couldn’t receive my parcel that worth 300 riyal

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Hana 9
SA
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Jan 20, 2020 5:59 pm EST

Hi, I didnot recieved the parcels under tracking number RV289496031CN, RV292198055CN - both shipped by air 2 weeks ago. Would be delivered already I guess . Could you help me find where is problem? Thanks and regards

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Odebowale
SA
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Nov 09, 2019 12:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have a document that I dropped in Saudi post inside embassy riyadh yesterday but the tracking number generated seems not correct. Till now I can not track my parcel. This is the tracking number (LP047633900SA) generated. Kindly help me fix it. Thanks

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smitch123
PH
Send a message
Oct 26, 2019 6:05 pm EDT

The saudipost messaged me to go to saudipost which is located in jeddah but my location is in riyadh. please if happened kindly please bring it to riyadh where my place is. Thank you. My Tracking # is EE500451511PH ..

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Muhammed Idrees
GB
Send a message
Sep 18, 2019 6:17 pm EDT

Salaam I have sent a parcel to Jaranwala, Faisalabad pakistan on 21/08/2019, but still not arrived on destination its been nearly 4 week, unfortunately I do not have receipt.
my phone number is(UK) [protected].
my e-mail address is muh-786@hotmail.co.uk

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A.Rahman Iqbal
US
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Aug 31, 2019 8:36 pm EDT

Dear Authorities,

I ordered a product on my Address in Riyadh but the package has been sent to Jeddah by Saudi Post. Package first arrived in Riyadh Head office according to the address I mentioned but then sent to Jeddah.

Please tell me how can I receive my package from Riyadh head office.

Package Tracking number: RV969202863CN

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Nawazsomi
US
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Aug 12, 2019 8:47 am EDT

Dear sir/madam
This is to highlight that My brother has sent me two parcels of dates under tracking no. CJ004720983SA and CJ004720997SA from Madina KSA to lahore Pakistan on 22nd july 2019 through Saudi Post.
My parcels have still not been delivered
You are requested to look into the matter and ensure delivery without further delay please
Regards

D
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Da mehraj
US
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Aug 04, 2019 7:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sir My parcel tracking number is ek105433085sa missing last of 2nd of June 2019i don't know what happen my parcel india airport authority say me i don't reciv your parcel plz can u tell me where is my parcel. I booked natwan saudi post office al malaz riyad send to india tell date not receive?

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Overview of Saudi Post complaint handling

Saudi Post reviews first appeared on Complaints Board on Mar 20, 2013. The latest review Delayed postal shipment/ Documents was posted on Oct 30, 2023. The latest complaint my package was delivered in a different name and address was resolved on Dec 31, 2017. Saudi Post has an average consumer rating of 1 stars from 146 reviews. Saudi Post has resolved 5 complaints.
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  1. Saudi Post Contacts

  2. Saudi Post phone numbers
    +966 920 005 700
    +966 920 005 700
    Click up if you have successfully reached Saudi Post by calling +966 920 005 700 phone number 48 48 users reported that they have successfully reached Saudi Post by calling +966 920 005 700 phone number Click down if you have unsuccessfully reached Saudi Post by calling +966 920 005 700 phone number 57 57 users reported that they have UNsuccessfully reached Saudi Post by calling +966 920 005 700 phone number
  3. Saudi Post emails
  4. Saudi Post address
    Riyadh, Saudi Arabia
  5. Saudi Post social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Saudi Post contacts
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Saudi Post is ranked 35 among 104 companies in the Parcel Delivery Services category

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