Santa Barbara Tax Products Group (SBTPG) — no live reps!
I have used sbptg for the last couple yrs as my 3rd party bank when filing my tax refund.. This yr is the worst by far! There is no number that you can call to speak to a live representative! If you are handling a large amount of someone else's money you have to have live reps available! This was a change they made this year (2017) ! They by far have the worst customer service ever this year! I will not be using them again! Ever!