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The Salvation Army USA Profile

The Salvation Army USA

salvationarmyusa.org

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The Salvation Army USA Complaints Page 38 of 38

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1:33 am EDT
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The Salvation Army USA employment

I was employed by the Salvation Army from July 1997 after being in the same position since January 1995. I resigned my position on 11th May 2009 to take effect 25th May 2009.

I believe I have been a loyal worker for The Salvation Army throughout this period.

During my employment at the Salvation Army I have seen several other workers driven out of their jobs by terrible management, these workers are Myrel, Barbara, Kim, Tammie, Kate, Melissa, (last names withheld) and many more.

During the period July 1st 2000 to April 2002 I was promoted to senior worker which has the same conditions as manager without the title, I was informed that as there was not 5 staff at Gippsland I could not have the title but could have the conditions. With this position came a pay rise and a car to take home at night.

When the Salvation Army GippsCare took over SASHS Gippsland in April 2002 there was no discussion with workers as to what they did and what their roles where at SASHS Gippsland. But rather informed me that they were going to employ a manager to which I replied I would like to put in for that position, I was informed that I could but I would not get the job as they would be looking for someone with management experience. They employed Ken Parkin. Sometime after Ken was employed I was asked why my wage was so high, I replied because I was manager when you employed Ken, I am the IT resource person & I am also the Crisis Housing Worker, I advised them that the IT position and the Crisis position where funded positions and it was a lot cheaper to pay me to do these positions than employ someone else, I was told that they were not aware the Crisis Worker position was separate funded and they would look at it ( I felt they did not believe me). I was informed that they were looking at my pay and the position of IT was possibly not needed as there was a good help desk in Melbourne. GippsCare have then decided to charge me for the use of my vehicle for taking it home, this vehicle was part of my employment. Ken Parkin agreed to pay for my vehicle and I was to give him the mileage sheet and he was to pay. I went to give Ken my mileage sheet one day and he informed that he is not paying the mileage at the moment and he has told them he will not until they sort out the FBT as they where double dipping ( I do not know who he spoke to as I did not ask).

I have been called to meetings twice and prior to the meetings I was advised that my budget was in the red, at the first meeting I was able to prove it was not. I was advised by Celia a couple of weeks later that I needed to attend a meeting with Robert Martin as my budget was in the red, I said I already proved my budget was not and I felt I needed not attend, Celia said, “Yes, you will”. At the meeting I was able to prove that my budget was in fact $21, 000 in the black. I believe that the budget for GippsCare Social Housing Service was in the red overall, but not my part of the budget, both meetings where held with Phil (the accountant) present and he agreed my budget was not in the red. I believe the rest of the budget was in the red due to mismanagement from my superiors. I am not responsible for the whole agency budget. Robert Martin stated at the end of the meeting that we cannot afford to have my budget in the red when Red Shield Housing was coming on board this was despite me proving I was in the black. There is no funding in our budget to pay the top heavy management Ken, Celia & possibly Robert Martin. Ken Parkin drives his work vehicle all the time including to Melbourne for private things which there is no budget for.

Celia, a few days after our budget meeting asked me why I was not paying for the vehicle, I replied Ken was paying for it, she immediately asked why Ken would be paying for it, I replied ask him, Celia then said I need to pay as my name was on the paper. I was then angry as I realised Ken had spoken to no-one about not paying the mileage. I then resigned. I believe I was pushed into resigning as this as a way for management not to pay my wage and possibly pull themselves out of the red prior to Red Shield Housing coming on board. I have done nothing wrong except to be the pawn at the bottom of the ladder that was chewed up and spat out by the Salvation Army. I do not want to be unemployed but I cannot handle going to work and being used as a scapegoat.

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Escaped from the Salvos
AU
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Nov 07, 2011 7:14 am EST
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Having been employed by Salvos in D&A area, I agree. They have tradition of being among the worst employer in NFP area. Management conduct programs of harassment, intimidation, false accusations, lying, crank phone calls, entrapment, no due process etc. I have been traumatised by them. They make a profit of about $20K per employee in their govt funded programs, lack morals and do this in God's name.

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Coach5
US
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Apr 15, 2011 6:46 am EDT
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Sinners, greedy, and evil. Check out my story.
I want to start a facebook, and twitter to get people to stop donating to them

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James D. Taylor
Calgary, CA
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Feb 10, 2011 1:47 am EST
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Salvation Army: SINNERS or SAINTS? I will explain later!
Jim Taylor Calgary, AB Canada

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9:56 pm EDT
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The Salvation Army USA service

I have visited your store on Harland Dr. in Bellevue, Ne. There is a few things I would like to complain about. You have a blonde assistant manager there who is very RUDE to her employees and customers.She had sent one of her employees on break, and when she left for her break she started saying mean things about her and said that she was trying to get her fired to another employee. I think this was very rude! Also she repremanded an employee infront of customers. There is another shorter girl that is also unfriendly. When I walk in the door there are some of the employees that greet me and make me feel welcome, then there are times when I get nothing except a look as if to say "Oh Great" another customer and I feel unwanted. I think this is unprofessional and before I stop going to the store I thoughtI would make you aware of the situation, and I also have another friend saying the same thing! I also have heard the assistant manager talk badly about a couple of the older women that come in the store, also she talks badly and contradicts her own boss. That is definatley unprofessional. I have often wondered how she can get by with all of that. I have to say being the professional that I am, how much more disrespect do the employees and customers have to take from her?

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My 31/2 yr. old daughter needed the bathroom at the Salvation Army in Carson City Nevada, and when I asked for the restroom the young lady working there said that there's not a bathroom for costumers, so I had to beg her literally for the bathroom for my daughter. After she gave me and evil look she said ok. but don't make it a habit. Personally, I want to...

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I have to live here due to personal issues. And prepare for a major shock. A friend worked in the kitchen and told me about food safety/handling/preparing/serving procedures. I believe it too and wouldn't be surprised. These people shouldn't even be in the kitchen unless they have a certificate or completed a course or something on food. I was shocked to...

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The captains of the Gainesville, Florida mission are discriminatory towards their employees regarding health issues and if you elect not to attend their Church mission they harass you at work and make impossible demands of you. The captain's wife even refers to herself as "Little Hitler". This sounds really Christian right? That has to be the most awful...

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The Salvation Army USA broken dryer

We recently bought a dryer from our local salvation army. It was forty dollars which was a reasonable price for what it was. The cashier told me upon check out that if it didn't work they would be able to give us at least a store credit. Sure enough the heating element did not work. We returned the next business day to speak with a manager about a refund. He was called to the front three times and we waited over half an hour with a increasingly cranky 1.5 year old. Finally my husband went to the back of the store trying to find the manager. He was right there in the store. He crossed his arms and looked at him and said "what?" my husband caught off guard by his bluntness politely explained our problem. Jim the manager interrupted him and said "we have a no return policy". Now we have a 250 pound hunk of metal sitting in our house and have forty less dollars. Because one person (Or many) was dishonest the consumer was punished. I thought the salvation army was meant to help people like my family better afford reasonalbe accomidations, not to rip off the working poor. How christian is that? I'm pretty sure jesus didn't steal from the poor to pay the poor.

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SalArmySucks
US
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Nov 13, 2018 6:37 am EST

I attempted to drop off 2 boxes for donation and was accosted by a Salvation Army Driver at 1:15 pm and the St. Charles, MO location. 'Don' (was on his shirt) yelled at me and instructed that if i drop off my donation, he and his asst will 'do something' about it. I will never donate to this shameful organization again. Good day.

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Bekahwhite2015
US
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Nov 12, 2018 4:01 pm EST
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All pants I was trying on had all the price tags stapled onto the pants and it sliced up my side of my leg and sliced open my thumb! Asked for a bandaid and she didn't even ask if I was okay!

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Chad Korte
US
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Nov 12, 2018 9:05 pm EST

Reading the rivebender page and came across this. This is the prejudice people you employ. I am done shopping and donating to this company and putting this picture all over.

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Trkdrvr71
US
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Nov 11, 2018 9:59 pm EST

I have a disability and unable to work, and I have provided proper documentation to my caseworker name Tony Thompson here at the Bowling Green, Kentucky Salvation Army Shelter. In a month's time since I have been here they have denied me the right to take a shower approximately 12 times.

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Huhdude
US
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Nov 11, 2018 3:07 pm EST

The black attendees, employees, and staff are showing for more concern for blacks. For whites and myself seem to have strickter guide lines and more action concenquences to have less of chance making bed time. The operations manager is this way towards me.

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Fpquantum
US
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Oct 27, 2018 8:22 pm EDT

Date: 6/5/17 1pm
Store employees smoking in front of delivery door as customers are dropping off donations. State law requires people to smoke at leas 25ft from any entrance. Location:1601 W 23rd St
Lawrence, KS 66046
United States

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A
Alfred Lafon
US
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Oct 15, 2018 11:23 pm EDT

Well after trying a large number of e-mails i found it's
become very clear that the Salvation Army will not respond
in any way! I however got the unlicensed radio operator off
GMRS band when we took mobile antennas to and around
Camp Tomahawk. We were meet on a public road by a very
upset camp manager who thinks he can stop cars on public
roads?

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LeLe9146
US
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Oct 14, 2018 2:26 pm EDT

On 09/29/18, I made a purchase and apparently the items were not in my bag when I got home. On 10/01/18, I attempted to reach the Matthews store to request a hold on the items. Twelve calls to the direct store, corporate office and the operator line. No success. The phone rings and then terminates the call. ClerkID: Walker2, Ref #: 1098.

Thanks

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dghost
US
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Sep 19, 2018 8:29 pm EDT

I am disgusted that the Salvation Army would even consider having a conference at this expensive place, as a charity organization. Why in the world would you set it there, instead of some moderate costing conference setting! I will never give to the Salvation Army again. I am appalled.

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Amber Marie16382405
US
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Sep 18, 2018 6:12 pm EDT

When I approached the cash register, there was a dirty blonde haired worker named Amy . She was being very rude & disrespectful towards me for no reason . She gave me dirty looks & rolled her eyes when I asked questions . She wanted me to do HER JOB & take the clothes off of the hangers . But when I asked if it was her job she got snobby with me .

About The Salvation Army USA

The Salvation Army USA offers a range of services including disaster relief, homeless shelters, and rehabilitation programs. They also provide thrift stores and community centers, aiming to meet various social needs. Assistance extends to hunger relief, youth camps, and holiday assistance.
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  1. The Salvation Army USA Contacts

  2. The Salvation Army USA phone numbers
    +1 (800) 725-2769
    +1 (800) 725-2769
    Click up if you have successfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number 0 0 users reported that they have successfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number Click down if you have unsuccessfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number 0 0 users reported that they have UNsuccessfully reached The Salvation Army USA by calling +1 (800) 725-2769 phone number
  3. The Salvation Army USA emails
  4. The Salvation Army USA address
    15 Slaters Lane, Alexandria, Virginia, 22313, United States
  5. The Salvation Army USA social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2025
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The Salvation Army USA Category
The Salvation Army USA is ranked 8 among 65 companies in the Non-profit Organizations category

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