Safetouch Securityunethical business

C Nov 14, 2018

My mother had a system put in on a Monday. There were multiple issues with the installation. She was scared to even turn it on that night for fear of it accidentally alarming. The next day she called Safetouch to cancel her contract and was told she had 36 hrs from signing the contract to cancel. The contract was signed a week ago. How did she know she wasn't going to be happy with the service until the equipment was installed? She just wants out of the contract. She is willing to pay a penalty. Safetouch response is oh well. Now she is bound for five years with a security system she can't even turn on. Oh an my sister had them put in a system a few months earlier and she specifically asked the salesman about the contract. He said oh it's not a contract, it's just an agreement. You can call and cancel at anytime. BEWARE OF SAFETOUCH. THEY ARE UNETHICAL AND NEED TO BE PUT OUT OF BUSINESS

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