CycleGear

I recently bought a new bike in a different genre that I'm used to riding. I needed to get some different riding clothes, some gear for the bike, and a bit more.

James, here in Chattanooga was the bomb. He spent plenty of time with me and also gave me some time to look around so I didn't feel like he was hanging over my shoulder. I ended up buying quite a bit of stuff, and I'm really happy with everything I bought.

I went in to have my 9 year old son fitted for street riding gear and johnny was amazing with him. My son is picky on how helmets fit so johnny spent days making sure he was fitted properly and even took the time to install my sons intercom in his helmet. Hes the main reason i go back. Im headed back today for another helmet and when winter comes, ill be headed up to see johnny again. Best service ever. The ONLY place i go for gear!

Store employee also assisted me to check my size. Really helpful. If I can try it one with the same brand helmet in the store, that will be perfect. When I try it on at store, there is no any inventory of HJC helmet available. Because the design of each brand is slightly different, the level of comfortable is also different to different user. This helmet is not very fit to me but the overall of the product is good with promotion price.

I saw a couple of YouTube videos about this skid plate installation. In both cases two of the four rear holes did not line up. I left the mount supplied with the kit loose and all bolts/screws linger up perfectly, then I tightened the mount bolts. I had to bend the skid plat on the left rear to allow space for the Honda OEM engine guards, but I did it with ease. It is a fantastic skid plate. I feel confident it will give me all the protection I need!

You guys apparently don't carry any thing for the HJC RPHC 70. So when I searched for this helmet on your site is shows other face shields for other helmets and I did not look closely and I bought a face shield, and other things for the wrong helmet. I was able to return the face shield and visor but unable to return pinlock due to I put it on the shield. So I am out $. I have been looking for a replacement face shield for my helmet but you guys don't have them.

I ordered a pair of Alpinestars Tech-7 boots to boost my ADV motorcycle riding this Fall/Winter. I normally wear a size 10 on most shoes (Nike, NB, Danners, etc.) and the boots fit just right. The tech 7's fit very well with my wide feet and large calves. They seem very tough build and definitely provide a sense of security when riding. On the flip side, they tend to get a bit hot, if riding in hot weather. I'll do a follow up review after the fall/winter season.

The new Redwood City Store where Joel/Mike and their crew are like friends when I go into a local bar or restaurant?.I am greeted from the second my foot touches the showroom and from afar I feel like Norm from Cheers?It's not like welcome in but,'hey buddy how are things?' It's not salesman to customer instead it's a social friend experience?.Attention to details are one thing but like a real friend follow up I get a callback because Joel knowing the importance telling me he looked further into my needs saying the rear brake pads are the same as the fronts and says he can get them from the warehouse in 3 days?..

Alec at the CycleGear store in Orange, CT was a great person to work with. I was there to pick up an online order that I had shipped to the store. Alec was knowledgeable and helpful. In addition to the online order, I left with a helmet (Sedici) that I'm hoping will work out. Of the two items I was waiting for one was too large (small is out of stock currently), and the other, well that looks like it's going back also. It's a GIVI windscreen (Airflow 49). I read through the detailed instructions twice and then I read the sticker on the windshield. It specifically said that parking the bike where there is direct sunlight could negatively impact the windscreen for which GIVI would not be responsible.? I'm not planning on riding the bike only on cloudy days. Seems that something like that with a premium price should be able to handle any weather conditions. So, I'm not keeping that either. However, again, it was a pleasure to meet and work with Alec. Will continue to look through the CycleGear catalog for other alternatives.

Cycle Gear was having a good sale with less large discounts, so I went into the store to find out if any leather Chaps were in that sale.

Why did I go into the store? Because a person can waste a huge amount of time at the website, looking thru page after page of items that are not what you're looking for even after performing a VERY specific search!

But after only a couple minutes with one of the clerks in the store (most of them know me), i know WHAT (if anything) is in the sale, AND if any items are in the store.

When it comes to CLOTHING?
I will NOT buy online because you MUST try it on for fit!

Items of the SAME size (such as "Large" or "XL") are NOTORIOUSLY different between brands and between different items (say: jackets, compared to pants compared to helmets, or gloves)!

But within a few minutes in the store?
You know what's available, what's on sale and if they fit YOU well or not.

The clerks are always super helpful and really know their stuff. They also will find out pull up options or comparable gear you didn't know about and can differentiate between brands or styles when ONLINE?
There is NO WAY TO DO THAT and NO ONE to help you!
And I join with the 95% of us who WILL NOT waste our time with an online CHAT person because it is PAINFULLY SLOW, they MISUNDERSTAND what you are asking about, AND...
A live VOICE conversation that could take only 4 min TOTAL,
& clear up ANY confusion or misunderstanding that might occur along the way in a matter of SECONDS!
CHAT HELP, is BARELY help at ALL.
It is a waste of time in many cases and you STILL cannot SEE, WEAR, HOLD or TRY OUT the items you are interested in!

TAKE NOTE PLEASE:
We arent driving CARS!
We are riding MOTORCYCLES,
So we are EXPOSED & VULNERABLE, to HAZARDS & WEATHER!

There are VERY FEW ITEMS that we can buy ONLINE and be CERTAIN that they will perform/fit/work properly for US, besides having to wait and wait if we need to return an item
AGAIN... wasting valuable TIME and sometimes MONEY as well!

So I LOVE in-person shopping at the STORE, with PRO clerks who KNOW the inventory and have access to more information than we do!

EVEN if we end up ordering in an item!
I will KNOW that I made the best selection after they have helped me with knowledge I couldn't POSSIBLY have gotten online!

Keith

I went to return a jacket I bought where I had the receipt, the package tags, and the jacket had only been worn once because I hated it so much. I walked in, asked, and before the jacket could even be evaluated, looked at, or breathed on, the employee turned me down and said I had worn it, so it's mine now and that he wouldn't help me. He did not explain the return policy, look at the jacket, or really acknowledge me. Additionally it's the same employee who sold me this horrible jacket. I was disappointed as I really just wanted to return it or get store credit since it's a brand new jacket.

Yo, so I ordered some XL gear from CycleGear and when it arrived, it was hella tight. Like, I couldn't even move my arms properly. But after three rides, it's starting to loosen up and fit better. So that's a plus.

I gotta say though, their website is kinda confusing. Like, it took me a minute to figure out how to find what I was looking for. But once I did, they had a decent selection of stuff.

The prices are pretty reasonable too. I mean, it's not like super cheap or anything, but it's not crazy expensive either. And they have sales and stuff sometimes, so that's cool.

One thing that kinda sucks though is that they don't have a lot of options for shipping. Like, you can't choose a faster option or anything. But I guess that's not a huge deal.

Overall, I'd say CycleGear is aight. They got some good gear at decent prices, but their website could be better and their shipping options are limited.

giant. But, I decided to stick around and check out what they had in store. I was pleasantly surprised by the variety of gear they had available. From helmets to jackets, they had it all. The staff was friendly and helpful, even though I didn't end up buying anything. They answered all my questions and gave me some great advice on what to look for when buying gear.

One thing I did notice was that their prices were a bit higher than what I could find online. But, I guess that's the price you pay for being able to try things on before you buy them. Overall, I had a good experience at CycleGear and would definitely recommend them to anyone looking for motorcycle gear. Just make sure to check their website before you make the trip to the store!

CycleGear used to be really good at getting customers what they wanted fast with lots of updates. But now, I just have my stuff delivered to their store and either pick it up or go somewhere else. That's it, I'm done!

CycleGear is not that great of an online store. Their coupons don't always seem to work, and if you have to contact customer service, you might not have a great experience. It seems like they don't really value their loyal customers either. They won't throw in any freebies or discounts, even if you've shopped with them multiple times. I would suggest considering other options and maybe staying away from CycleGear.

I've been a loyal customer of CycleGear for a while now and I've always been satisfied with my purchases. However, my recent experience with them was a bit of a letdown. I ordered a new helmet headset from their website and was excited to receive it within a few days. The website stated that it would ship within 1 business day, so I was expecting it to arrive soon.

However, 4 days later, I checked the status of my order and it was still showing as "pending pickup by the carrier (USPS)". I was a bit disappointed as I was eagerly waiting for my new headset. I decided to contact their customer service to inquire about the delay. Unfortunately, they were not much help and couldn't provide me with any information on when my order would be shipped.

I understand that delays can happen, but I was disappointed with the lack of communication from CycleGear. It would have been nice to receive an update on the status of my order, even if it was delayed. Despite this hiccup, I still appreciate the quality of products that CycleGear offers and will continue to shop with them in the future.

I tried buying a helmet from CycleGear and lent them my trust by paying in full for the preorder. They said it would be coming in by mid to late March, which gave me great expectations. Unfortunately, I was left hanging and couldn't get any updates for a week even after sending several emails. It was only after I prodded them that they replied, telling me that it might end up being April instead. I couldn't accept such a long wait and decided to cancel my preorder and asked for a full refund. It's saddening that CycleGear didn't even try to make things right and offer some form of compensation for the inconvenience they caused. My experience was a total disappointment and I won't be returning to CycleGear again.

I bought a part for my bike from CycleGear and I was pretty disappointed with the shipping. I paid extra for overnight shipping, which cost me a pretty penny, but it didn't arrive when it was supposed to. They sent me a message saying that they had shipped it a day after I placed the order, but it still took three more days to get to me. I was hoping that they would send it out on the same day that I ordered it, since I put in the order at 8 am, before they even opened. But nope, no such luck.

If you're in a hurry to get your parts, I wouldn't recommend using CycleGear. They don't seem to be very good at expedited shipping. It's a shame, because I've heard good things about their products and prices. But if you need something in a hurry, you might want to look elsewhere.

Overall, I'm not too happy with my experience with CycleGear. The part I ordered was fine, but the shipping was a letdown. I hope they can improve their shipping times in the future, because I'd like to give them another chance. But for now, I'll be looking for other options.

I bought some shoes from CycleGear on May 23rd. The website said they'd ship in 1-2 business days, but it's now June 6th and I still haven't got them. I've been emailing customer service, but they're not very quick to reply. When they do reply, they just blame their supplier for the delay. It's really frustrating because I need the shoes for a class in two weeks and I don't know if I'll have them in time. CycleGear really needs to get their act together and sort out their shipping and tracking issues.