SaferWholeSale.com
Reviews and Complaints

Is it your fault or theirs, you didn't say what the problem was, If you bought something you were to assemble, did you do it, did you do it right, did you know what you were doing. I see a lot of complaints, and it comes down to the buyer not knowing what the hell they are doing, and can't assemble something, they should get a 1st grader to help them.

I just received a couch from cssaferwholesale and I opened the package too put my new couch together and the is several crscks in my couch it is not what I expected at allvulnerable

ordered a go cart from them had for 7 weeks only got to use it 10 minutes had a bent valve got it back paid for it myself now it won't shift, sending me a video on how to adjust. was on the phone for 1 hour and 10 minutes that's an hour longer than i got to use the go cart.the website said it smoked the other competition, well i hate to see the other competition. please do not order from them.

During the 7 years of care-giver work to mother with Alzheimer I was often offered some psychological suffort for caregivers in such hard cases and answered that "my time will come". I had the fixed plan to fullfil myself some dream and go on a motorbike through the Southern USA. After 7 years of work I also became 62 and I am German so I made a logistical plan. I bought a Piaggio in Germany to practice traffic and on roads. See photo. When I was feeling sure, I booked a flight and arrived in Florida November 2nd 2013.
On Monday the 4th Nov. I registred oin the American driving training and made my license on Nov. 17th.
I had modified my plan to a scooter because I can take some more items on it with me and bought this Scooter in Sale G49214 on Nov. 21st 2013, planing to go to Jacksonville and on highway 1A1 down the beach roads to the tip of Florida in the remaining vacation and guess what:
My vacation ends on December 25th. the scooter sits with transportation damages with full tank, oil change and NO PLATES in my friends garage and my vacation is f****d and my stupid dream down the drain and the scooter on Craigslist of Gainesville. After paying for the "Title Procedure 24, 95 $ a FEdex title would have at leasdt allowed me to have ONE ride before flying home...
Charlotte Münch

I am in the same boat! Please have your attorneys call me I can use them this is the WORST experience of my life. I live 8 hours ways from these jerks, thinking about picketing their office and going to the local news channel, still mught do it has n=been 27 dyas since they took my $1500.00 for a go kart, , SAME STORY WITH ME, SAME SAME SAME ...Facebook: Lisa Rabon-DeLorenzo

I ordered Scooter from the website www.saferwholesale.com. I paid about $1, 000 for it and for the delivery. After a month, I called to this company and asked about my order. The representative told me that it was out of stock and they needed to call the manufacturer. They again disappeared for a month. After that they offered me the refund, which they never sent to me. Oh, Hell, it the worst experience I ever had. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

Online purchase of inflatable spa. At checkout, offered a $50.00 discount if paid by online check. I switched from CC to online check. When receipt delivered by e-mail no discount was applied. I called customer service and was informed that discount only applied to orders of $1, 000.00 or more. Tried to cancel order (same night) was informed no cancellations or returns. Tried to stop payment of check but company submitted check under another name, not the check number.

Criminal company, sending out damaged items for full retail price, when you try and find out why they attempt to bully you , such as well why do you think the item is broken ? and when you attempt to answer they start speaking over you, even if the delivery driver is on your side and states the item was not in fair condition, they will refuse to replace or refund, you have to cancel it with your credit card company, only way to get fair treatment

Company states that business delivery is free and is reflected on the online invoice, sales department called seconds later and told that delivery is free but not shipping(250.00). When I cancelled order for this deception. Sales person got belligerent and the name calling began.

Wholesale dress is a big fault for a customer shopping online. I ordered total 4 orders and paid more than the product cost to courier firms to get these early but although they claims that they ship in 2 days, it has been 14 days and the goods are still at preparing status on the site. I paid for such big courier cost just for nothing.
Honestly this is not the correct way of working. I received one parcel from them after sending alot of emails and the result was disaster.
One of my product in the sent parcel was missing as it is out of stock.
But is wass available on the site and that is why I paid. Quality, fabric and colours were completly different from the ones on site. It was a very cheap imitation. There was a very heavy old magazine in the parcel. One of my product was missing and there was a heavy magazine instead to make the parcel heavy. As I paid the courier cost at the begining and they are not paying back this cost when they do missing shipments.
I paid a courier cost for a magazine instead of my missing jacket!
I am really very sad to work such a company wich is doing unethical things to their customers.
I want to cancel the orders and ask them to make the payment back to me and there is no reply.
Someone should stop this company ...
Pls do not buy anything from this website...

These people are thieves. DO NOT buy anything from this place.

OMG STAY AWAY,
I bought a super trikke scooter from them in June. I did not get it until the middle of August. it came with no direction or title. When I called to get my title they gave me the run around and were very rude to me. It is September and I still don't have it. I am going to contact the Attorney General and the B B B. I might also have to sue them, that's how bad they are

I bought a compellar trike scooter from them and it also is a nightmare. They are rude, hang-up on you when you try to get answers from them. I also notified the BBB, attorney generals office of Ma and IL., the consumer protection agency and the FTC. Someone out there has to help us that got screwed from safer wholesale. They need to reimbursed us and they need to be put out of business as they are very unprofessional to the customers. I bought my piece of garbage from them on April 25, 2012. it spent over 45 days in the repair shop for a bent shifter rod, oil leak, and other issues. They don't want to bothered with the phone especially customer service. Attorney generals office from Ma. told me that they talked to them and I was supposed to be reimbursed back for all the repairs that had to be done. This was a brand new trike. I am frustrated knowing that this company can just screw there customers. I hope somebody can help all of us get back money from this company. Signed Unhappy

I had a similar experience with this company. I ordered a scooter and when I received it there were missing parts and it only ran for approx 60 secends. I took it to a mechanic who informed me that the motor had a manufacturers defect and it could not be fixed. I contacted the company who were rude and kept telling me that they didn't do exchanges but they would send replacement parts and pay for repairs. They did not honor either of these proposals and threatened legal action when I put a stop payment on the charges and got my money back. I tried to send it back to them but they would not accept returns. They will not replace your purchase, they will not try to fix it and you cannot return it to them.

this is A BAD COMPANY I AM TELLING YOU BUYER BEWARE DON"T DO BUSINESS WITH THEM WE A LEARNED THE HARD WAY GOING TO TAKE THEM TO COURT HERE IN FLORDIA

one more thing tell want me to tear this utv apart and repalce it wit

I'm amazed these guys are still in business. This appears to be my only option to get satisfaction. We purchased two go-karts for our boys and got approximately one hour run time each. We took one into the machanic on the suggestion of the parts and service department and spent an additional $600 in repairs then the go-kart broke again after 30 minutes. On one there was an oil leak and within an hour the engine had drained and seized up. The other go-kart got stuck in gear. One go-kart came with a broken headlight and missing emission hose. Parts and Service were contacted but we never received the part. The mufflers broke on both go-karts, the carborator came lose on one and almost fell off, the chain guard broke on both go-karts. Keep in mind these were run for only one hour each. Beginning January 5th we have been trying to get a refund or warranty but today we have given up. The company is designed to frustrate you to give up. There seems to be a mandatory "hold" time on the phone of about 25 minutes when you call. You are asked to email specifics and invoices but to no avail. You will not receive a response. Finally I "took over" the case as my husband is beyond frustrated with the lack of response or service. I asked to speak to a General Manager or Owner. I was told "we don't have one". I was told the various departments are set up with six managers and no one else is in charge. No company is set up this way. I asked who payed them, "payroll". Who hired you? "The owner but I can't give you his information, it's my job to help you." I told him he hasn't been able to help us and I had read the reviews online and at this point was painfully aware we would not get any satisfaction from this company. The customer service man was rude, disrespectful and continually wanted to transfer me to parts and service. He repeated told me I needed parts and service and I repeatedly told him I wanted "customer service". At one point he cut me off mid-sentence and rudely said he is transferring me anyway to parts and service. I told him, "wow, that's nice", and he responded sarcastically with, "it is nice, probably the nicest thing we will do for you." I was then put on the "mandatory hold" while waiting for parts and service. The parts and service man was patient and polite (a tough job given how many of these complaints he must deal with on a daily basis). I spoke with him about the ethics of the company he works for and that hard-working people are getting ripped off while the owner remains "hidden" and makes money. I was told they are a cheap Chinese product, and I told him that he knows that as do I (now) and the website should indicate they are a "piece of crap". After reading the reviews, our well-documented numerous contacts with this company, and my own personal experience with the Customer Service Manager, yes, he is a manager, I now know anyone who buys from this company will be at a loss and basically, "ripped off". I informed the Parts & Service Administrator that I plan on reviewing their company on as many sites as I can, because the consumer needs to be protected. What was supposed to be a great Christmas present for our sons became a disappointing and frustrating (and costly) deal.

WOW! horrible customer service. I can't believe this company is still in business. I would think that the BBB of Illinois would shut them down. They sell damaged goods and give customers no options except for take it or leave it and if you return the items, we keep your money. Geraldo, the manager, who has no boss and Dan, the rep who reports to Geraldo are absolutely incredulous. No morals and no tact. Cant wait to see what claims does about this. If you want to spend good money for damaged goods, then buy from Great Sports c/o Sunright.

NEVER DO BUSINESS WITH "GREAT SPORTS INC. / Saferwholesale.com"
THEY STEEL FROM YOU !
I bought a year ago a barrel sauna plus heater and accessories. After a few month I got the barrel and the the heater. A good sauna heater cost between $600 and $1000, Great Sports send me a very bad one, cost $359.
So I have to buy an other one. After a year I still don;t have the accessories for the sauna. I did it all to get the accessories, e-mails ( a few every month), phone calls, and chats. There was all the time a reason not to deliver. The best one was the last, :from Conrad: " the manufacture just haven gotten back to me". Of course, which company will trust Great Sports? Thus a asked to send me the money, to buy the accessories myself. After that I haven't heard from them. Thus I bought the accessories myself. I am tired doing business with them. They have stolen my money, remember: NEVER DO BUSINESS WITH THIS COMPANY ! Joseph/

I would not recommend doing business with this company. Poor treatment and inferior merchandise. Do business at your own peril.

I AGREE I BOUT A CHOPPER ON 4-26-13 I HAVE NOT BEEN ABLE TO RIDE IT BECOUSE WHEN I GOT IT IT WAS DAMAGE
AND FOR 7 MOUTH I HAVE BEEN BACK AND FORTH AND STILL HAVE NOT GOT MY PARTS.
ANY BODY THAT BUY FROM THEN BETTER BEWARE THAT CAN NOT GET PART .

JAKE MATTERN

4-30-12: NO REFUND! yet...

4-18-12: put my complete story on /link removed/

3-27-12: I paid 550.00 for leather recliner by debit. Was told would receive in 9 days by customer service rep. 4-17-12: NO RECLINER. Finally got call back from tim murphy who notified me that they did not have the chair I ordered--BUT--he offered alternative:choice by e-mail only--which I still have not received on [protected]. Called and demanded ALL my money back. He said he would return 100% of my money to my bank account but it would take 3-5 business days...we will see if he tells the truth THIS TIME or is lying and I have to go take legal action.!

Since Feb. of this year 2011. I have been back and forth with an ATV that i paid almost 1500 dollars for and it has never worked. I am still trying to get it to work even with all the electrical parts replaced and a bill thats over 200 dollars at a well known dealership and it still does not work. I have even asked that the unit be replaced and I get no other answer besides it can be fixed. Its something simple. Now that it is almost May my family and I have still not had the chance to ride it. It really seems that we wont with all the phone calls about a bad product and its still not resloved after this long. we have not been offered any kind of credit nor a chance to have a new unit sent and we send this one back. This was a learning experiance fr my family and I. We will consider doing more shopping with whoever sales these ATVs with all the different phone numbers that go to the same place Great Sports in Illinois and a place in Los Angelas called Saferwholesale but we cant be treated like valued customers and get sold a bad unit and looks like we will be stuck with it until... Thanks to Nick, Matt, and the rest of the crew at Saferwholesale and Great Sports Inc.

I bought a Marey tankless propane water heater which I paid double the price as it sells for $220 and I paid $424 + shipping which comes to $483.I am not satisfied as it is too small for heating my water at the cottage and as I read the small print on my bill it says that no return would be accepted as this was an experimantal and no return accepted.I got ripp Off good.I tried to get a hold from Efficient future inc. which the payment was made to but I can't get no web page from this company.Stay away from them.

It is correct that we do not do returns, but we will always make sure that our customers have their correct and fully working product. If the heater is not working for you, we will be happy to get you assistance with correcting any problems. Please just contact our parts and warranty department if the unit is not working for you. As a wholesale company, we are not able to complete retail procedures like returns. We have been in business for a very long time and always do our best to make sure that our customers have their correct and working products all of the time.

Thank you,
Saferwholesale.com

you want to buy from a crooked company this is the site bad customer service, received my order all damaged up i call the company and they said to put it together that way we can see what is damaged front and rear clips broken both sides of floor pans cracked missing parts the dash and the nose of the utv all cracked up maybe frame damaged i have contacted them and nothing just keep saying we are not going to give you a new one , but i have to take this unit apart and replace all most all of the unit missing parts on motor tie wraps for hood windshield not bolted they said you can see that on the add,, this is a really bad place go on line and read them revieiws that they don't want you to see BUYER BEWARE have a unit here that they will not fix or take care of the problem and to return it they want me to pay 1500.00 or more this one will go to court

Ordered a mojo my mom passed away they said they would refund my 200.00 it has been 2 weeks they said they were going against policy but would give back the money filed a complaint, with BBb. But nadda. And looking at other companies the mojo is different in picture and everything I was bad I still want a scooter but I will not get one from here you pay for shipping on top of the high priced product rip off artists please be ware they have like 150 . Issues on BBb, website I ahe no good thing to say about them, , , , But. Check out. Gekgo. Motorsports in Florida

They promised to refund my money of only 200.00 Lay away fee, they say it went against policy but i see no policy rules, after my mom passed but never got it filed a complaint with BBb but nothing happened, they also seem to false advertise the product, the mojo is pictured but I notice the trike is different else were, , and very high priced. They charge shipping when other offer free and the final.

I have just purchased a scooter on saferwholesale.com - the scooter is great, but I have questions on what kind of oil to use and how quick I need to change the oil. Can someone help me? I was told not to use synthetic oil? Is that true? I will purchase many more units from this company in the future and recommend my family and friends to them, but watch out because their shipping was super fast. I was on vacation and almost missed the delivery!

I contacted safer wholesales also and the service was the most disrespectful service I have ever had. The first time that I spoke to them was very pleasant and when I called back the following day, that was when it happened. I did not get my questions answered and then they just hung up on me. I called back to speak with a supervisor and the lady that answered the phone tried to take the complaint after I requested to speak with a supervisor. She informed me that she is not a supervisor but she will take the complaint. After a loooooooong battle with her, I was finally transferred to the sales department. The sales department tried to take the complaint after he told me that he was not a supervisor and hung on me. I called back and went through the same thing. I spoke with a guy named Jerry and he tried to get off the subject of the complaint. After he listened for about 10 seconds, he tried it again. I told him that I felt he was getting off the subject, he yelled at me and said that he listened to the complaint and kept yelling. These people DO NOT treat potential customers with the respect that they deserve. I recomend that no one does ANY TYPE of business with these people. I still have not been able to get in touch with a supervisor. If anyone can tell me how, please let me know.

Thanks

re: SOUTH CENTRAL COMMUNICATIONS- INTERNET
Worse Service ever. Internet is slow, almost to a crawl. They are so damn cheap to the point that when your internet is down they refuse to reimbursement for all the down time. If they didn't have a "monopoly" in certain area's of Utah consumers could choose other services... Use to have Express Web--best service ever. But since this lousy So. Central Communications took over, its been hell. I HATE South Central Communications and others in this area do NOT like their service either. Even their customer service reps are rude. Management personnel can be just as rude. Long for the day that So. Central will go belly up... Won't miss it.

I am very disgusted with my experience with Safer Wholesale Starting with placing the Order and how they processed it and how they shipped it out, they are not good for customer service they put you on hold forever more then 15+min just to get in touch with their manager, very unorganized company, they claim the best and cheaper, bunch off crap. I had bought 150cc SlingShot from them they had shipped it on the side of a wooden skid Plastic wrapped, received it damaged and they are not at all cooperative in customer service. One of the worst companies to deal with it. I Wish it would be cold in NJ this year has been bad with the weather too many warm days I am waiting for a winter blast so I can put this nightmare on fire and make good use of this crap that worthless. Just for your FYI Don't get involved in this company it is a disaster waiting to happen if you have the time and patience to go run around and do as they want you to do. Big Company with crap customer service.

The company Globaltrailer went out of business. The website saferwholesale.com is owned by Great Sports Inc. and is not affiliated with globaltrailer. I am sorry for the unfortunate circumstances you experienced, but I do want to make sure the record is set straight as to who this complaint is about. Our company, saferwholesale.com has a fully functioning parts and warranty department to assist our customers should any issues arise.

Thank you,
saferwholesale.com

So far it will be 4 weeks since placing an order for $5650.00 and have gotten the same run around stated by other people. Conner said my paid for UTV would be shipped by now or would have a tracking number. Am going on a scheduled hunt and supposed to have my Landmaster 300. But nothing yet. Had I seen these reports I would not have even talked with these people.
I hope the reports are not true but it is beginning to look as being true. Take your money and run. If I have not received my order by May 1s
t I'm filing a report with the Attorney General if Ill to start with. This is theft on a grand scale if true. They have been more than rude at times and have no post on line to even show a purchase much less track an Item. My account shows no record. I did receive a hard copy, but what good is it? Hey Saferwholesale. or Great Sports you got my money . I want my stuff. Dr James Rowland Riverside Ca.

We also placed an order with them on 7/25, today 8/2 they called and said that they did not have our Items in Stock, so I wanted to cancel the order and they said I would have to pay 30% re-stocking Fee, I said what are you re-stocking, the Items are not in STOCK ? I am calling the Attorney Generals Office now

saferwholesale had scooters on sale for 589.95, place order and had a receipt for 609.90 and then we get a call later and they tacked on another $140 for shipping. The add says that if to business shipping is free and to home shipping is only $40. don't know where they came up with the $140 charge but swear that it says it on the site. I can't find anything on the site that states anything about a $140 shipping charge. Tried to cancel the order and am receiving the run around. I will never order another thing from this business!

My husband placed an order for two scooters last night but our children decided that they did not want them. Our bank account was already charged and when my husband called for a refund, he was told that there was a restocking fee of $632.85! How could there be a restocking fee if it has not even been shipped. In addition, the restocking is extremely high and unfair.

This is NOT true Caligirl11! We are a legally licensed dealer in the state of Illinois. This license gives us the ability to sell legal units to all 50 states! It is true that there are units that are not legal in California available for purchase, but we do NOT sell them to California. We have a whole line of CARB approved units for our California customers. Furthermore, if there is some type of refund actually due to a customer, we always mail it to them or issue it onto their credit card!

Thank you,
Saferwholesale.com

TERRIBLE COMPANY! DO NOT DO BUSINESS WITH THIS COMPANY! I placed an order for a moped with this company (Saferwholesale.com) in early 2011 and they failed to tell me that the particular moped ordered WOULD be illegal to operate in my state of California. After trying to cancel my order by emailing, calling, and computer assistance failed, I notified my bank and the BBB. Saferwholesale basically took my money for a bike that I would not be able to use once I received it; moreover, they refused to reimburse my total charges when I tried to cancel the next day. This company has no license to sell any bike or moped in the state of California! This company has been disguising themselves by changing their names and webite once lawsuits and BBB complaints have been filed against them. DO NOT believe their responses on here! They tell you to contact them but when you do, they never answer or reply to your emails or phone calls; and they'll definately give you the run-around! Lastly, my bank is going after saferwholesale for my money!

To our heater client,

Who on earth did you speak with that told you something like that? We do NOT permit that type of treatment to our customers under any circumstances. We do in fact have alternate solutions available in a situation such as yours, such as exchanging the unit or even just sending it into our office for local repairs. We are NOT scam artists, and we do always take care of our customers within the scope of the terms and conditions of purchase. Please just contact our parts and warranty department and they will be happy to work out this issue with you.

With regards to your question about our corporation’s name, the answer is actually that we sell so many products; we have to have some way of keeping them straight. Great Sports Inc. controls our recreational and home items, while Efficient Future Inc. handles all of our green energy products. Our website name is simply saferwholesale.com.

Thank you,
Saferwholesale.com

Sold me a portable space heater at over $300. Within days it did not work. Would not refund, would only send parts and said it was an easy fix. No instructions were included and it was a very complex electrical wiring. Told them I was unable to do this and asked for authorized dealer. Was told there is none, but I should be able to do it. I said I was not willing to risk my families life trying to do wiring beyond my scope. "I was then told "I guess you're screwed then" and they hung up.

Stay away and if you have dealt with them, take the time to post. I almost didn't, but feel I need to warn others. I also put in a call to the Attorney Generals Office and encourage you to do the same. They also operate under Efficient Future Inc and Great Sports Inc which has a string of complaints. Propably why they operate under a different name.

Let's keep forcing these crooks to change names by posting our experience..

Mike,
If you have any questions about your order or ship time all you need to do is call into the office at [protected]. Generally the 10-15 business day timeframe equals out to being 2-4 weeks depending on when you order and if there are holidays involved. In over 10 years of business we have never had a customer not receive their merchandise unless the order was out of stock; In which case we can offer a comparable item or a refund at the customers discretion.
Thank you,
Saferwholesale.com

Bought a utv in 2021 That was great until it wasn't. Now I can't find parts for it. Every time I would call, email, anything they were rude, condescending and NO HELP at all. THIS IS A SCAM! BUYER BEWARE! NO ONE HAS PARTS!

Sent wrong parts wrong frame need to buy new mounting hardware and have my frame extended to work on my motorcycle they will not help me

They told me the trike kit was motorcycle specific. It is not. They told me that it would fit my motorcycle. It doesn't. It would take major modification to make it fit. They won't make it right. 2500 down the drain. I was told that I'd have to pay to ship it back to them.

I received my msa300cc 4x4 ATV order 73211, order was submitted,

11/25/2022. my customer # is1121076. Both dust boots on front axles were damaged. I tried e mailing pictures of both sides, cannot get E Mail to go through. I would like them replaced.

James D Gore

20510 Post Oak Rd

Kellyville Oklahoma 74039

[protected]

jkllyvll@aol.com

I ordered a sauna from safer wholesale. It cost $3098. I was charged $270 for shipping. The sauna arrived via UPS freight But the UPS driver told me that the packages were damaged and to inspect closer. I did and realized the roof of the sauna was damaged. The UPS driver told me if I wasn’t satisfied to refuse the package. I then refused the package and immediately contacted safer wholesale explaining that the sauna was damaged and I would like another one sent to me. They said “OK no problem, As soon as we receive it back we will send out another one”. Then out of nowhere a few days later I received an email that I will be charge $940 for shipping the sauna back to them, so they will only return partial of my refund. First off UPS doesn’t charge them anything to them if I refuse the package. Second the shipping back to them would have been $270 at the most. This is a complete and utter scam by this company. Look at their other reviews. Do not purchase from them! I’m starting to think they Do this all the time and I’m getting my lawyer involved. this is so wrong. I can’t stand when businesses take it advantage of people. They should be held accountable and I will not be letting this go.

1 have not received title as of 2/4/2020
2 trike will not stay running appears to not be getting fuel. Starts then shuts off. Has new fuel, and is full . Has spark, Battery full

I purchased the 6' Four Person Nordic Pine Outdoor Barrel Sauna w/ Sauna Heater from here. It is so perfect, looks beautiful too. We are so happy we purchased it now we can enjoy the winters even by sitting outside in this pretty barrel. It was worth the pay

When i received it, i saw that the axle was hard welded to the frame, even though the parts list said it had a torsion axle. When i emailed for help, i was told they were "always welded" and the instructions were old and wrong by a very insulting person. This axle makes it unsafe to carry passengers or fragile cargo.

It was good and pleasant, I got the trike in perfect condition, it was just as described. Arrived pretty quick too.

I won a civil suite against them and still cannot get my money, this is a ongoing fight. Someone send me their bank information and information on if they have any items not in peoples hands let in Virginia like storage or even items coming into the commonwealth on trucks. In Virginia with the judgement I can get the sheriffs to take those fast. Please send this information to awestemmons or facebook me at adam stemmons