SafeCart
Reviews and Complaints

you still have not given me my activation code

I purchased speedy pc and cannot find my activation key. I also believe theat I paid twice for theis item.I paid $30.33 on thee 25th of july 2012. my email is" van gent6@bigpond.com " my payment I/D is ID 6G4379551S617384D. can you please send me my activation code and check on thee payments. theank you antheony van gent

Hello Marguerite,

I am sorry to hear of your difficulties in trying to contact us. Our Customer Support team can be reached toll free at [protected] EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. You can also reach us through email at customerservice@safecart.com.
I also wanted to address the charges for this purchase. The fee for this program is $29.95. At the time of your purchase, Drivers HQ was offering a special $9.95 offer for a second year of Drivers Detective, which had been selected. In total, the two years of Drivers Detective was $39.90. I would like to apologize for any confusion that may have been caused by this.
If you would like to contact Drivers HQ directly, you can reach them through email at support@drivershq.com.
Kind wishes,
Christine
SafeCart Customer Support
www.SafeCart.com

I too got stung today...told me Driver Detective had been reduced too 9.95 so I went for it. Got confmation from Paypal to the tune of 39.95.I called Paypal and they are investigating.When you Google driver detective wow all is NOT GOOD . We got crooked pass on the word...real quick... I hope paypal takes them to the Cleaners...

My Mastercard was debited for $39.94 for a Driver Cure License that was not forthcoming.

optional offer and duplicate initial charge registered with paypal: $37.95

stole funds from debit card

not only did they promise to fix a problem, they didn't AND gave me new problems

I too purchased something from safecart and if i can find a brick and mortar address I 'm going to the Federal Trade Commission. Anybody out there know where I can get more of this information?

Since this mess was installed it has not worked! It would appear there is no option but to bite the bullet and un-install after what I have just read ..I wish I had read these complaints before I paid for a totally useless product.I will still try to get this resolved but from the above troubles it would appear this is a scam that will never be resolved until we can get this off the system. Blinger M.

It appears that Safe Cart could care less! I am going through the same routine! Now they are saying that they are basically a middleman and I need to contact the manufacturer and "Beg" them for my money! Basically they make it as if they are washing their hands of you and if you have any desire to get a refund then it is up to "YOU!" to negotiate with them for it! WHAT? Safe Cart processed the friggin order then they should have the same power to reverse it! We have all been taken and can kiss any money spent with these crooks "Good Bye!"

For others that wish to Unsubscribe, try this page: http://techsupport.paretologic.com/plsupport/consumer/kbdetail.asp?kbid=1148&SearchType=standard&referrer=&gpn=&CustID=&bUseEditor=&keyword=unsubscribe&rfield=&usertype=&gpv=&formaction=search&catID1=&IncludeHTML=&logsearch=False&TotalResults=628&submitbutton=Go&match=and

To Wilbur46--Perhaps Free File Opener will help, this page gives a review and also has a Download available: http://download.cnet.com/Universal-Viewer/3000-2248_4-10606063.html

well im glad i read everyones post before i bought this im having trouble opening up a DXF file which is a computer aided design and when i did the free scan it said that i had 76 items wrong with my drivers i have 2 drivers the odd thing about this is i recently had 2 bran-new hard drives put in so there cant be anything wrong with my hard drives beings that there bran-new im trying to delete the program from my pc but it wont delete i too seen that it said that this was for $9.00nand when i went to the other page it was set for $40.00 what the hec Does anyone know how to open the DXF file by chance? Thanks.

i was charge $119.99 to fix my computer but nothing has been fixed infact it has created more problems in my computer want a refund for it.

On the 6th Feb. my debit card was used to debit £314.84 to provide a clearing of my p.c This was to take place quickly but no such service occurred. I have allowed a month to pass before complaining as was advised . How may I gain a refund? Sincerely M.I.Kelman (margaret.kelman12@gmail.com

I have bought your product Safe Cart and need an registration number. When I asked for help, I should pay money for that. I don;t agree at all. I paid for the product and should be able to get a registration number free. Please send me my registration number, that I can fix my 21 errors. I bought your product on the 21/9/2009
Thank you
GertraudBretterecker
trudybrett@gmail.com

MY VISA CARD ENDING WITH 2699 WAS
ON MARCH 27TH CHARGED TWICE WITH US$ 39.90
FOR A PURCHASE I REFUSED TO ACCEPT!
PLEASE CREDIT MY ACCOUNT

REGARDS,
TIBOR LACZHAZY
E-MAIL: GP_TIBOR@HOTMAIL.COM

on 3/24/2009 invertible i have a order 0f 39.90 and 29.90 please is there anyway I can cancel one of these transactions, as i am paying for the samething twice.

aleda j. rouw
arouw1008@msn.com

Hello Marcus,

First and foremost I would like to apologize for any inconvenience that may have been caused by this issue and we would like to help you resolve this matter as quickly as possible if it has not already been resolved.
Our Customer Support team can be reached toll free at [protected] EXT 7. We are available to take your calls Monday through Friday from 9:00am PST until 5:00pm PST. You can also contact us through email at customerservice@safecart.com.
You may also want to contact the publisher of the software you had purchased directly as they can quickly assist you with license keys.
Best wishes,
Christine
SafeCart Customer Support
www.SafeCart.com

I have been waiting more than two weeks for Paypal to validate my account. In the meantime I have no access to the money there. Can't help feeling that this is a rip-off. I have provided all the requested information (uploaded passport and copy of utility bill to prove my address) but have heard nothing more for over two weeks. THIS IS NOT ACCEPTABLE.

I never requested credit from this company and they initiated a hard inquiry on my credit report. This was not authorized. What can be done to remove this?

I am a US citzen born here and have only left the country once for a wekend in Canada 10 years ago. I am newbie to Paypal and thought it legit; only to find out they can unilaterally freeze your account and invade your credit card and bank account and privacy and send Equifax after you and all of this, according to "Rick" in their service department, is their right via the Patriot Act. His statemnt that they can monitor your activity like any bank ( although we have never had such a privacy invasion from a bank in the 52 years we have lived here since birth ! ) and his rude attitude clearly demonstrates a company out of control. Please do not fall victim to these people by using Paypal or Ebay as you give up your identity to them and they are obviously distributing your private information.

I ordered some parts from a company called Desert Scooters, and paid through PayPal. My credit card was charged, but I never received the merchandise. I filed a "dispute" with PayPal, but missed the deadline for the next step of "escalating" it to a "claim" by one day, because I was out of the country (I admit they had given me the deadline date). They refused to make any deviation as "this decision was made in accordance with our policy." They also refused to give me any contact information on Desert Scooters, then blocked my e-mails. I subsequently was able to determine that Desert Scooters has evidently gone out of business. I wonder if PayPal is still sending them payments? I also wonder which of the two now has my payment.

NOTICE:PayPal Possible Suspension Notice – User Agreement – Abusing PayPal
…
From:
“consult.1525@consultant.com”
…
View Contact

Seller Protection – Your security is our priority

Dea

We regret to inform you that your PayPal account might be suspended due to concerns we have for the safety and integrity of the PayPal community.We did send you a mail regarding the pending payment made available for you by the buyer Hennie Howard (henniehoward@gmail.com) but you are to get back to us but up till now you have not.

“Abusing PayPal” of the PayPal User Agreement states, in part:

“…We may limit, suspend, or terminate your service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies.”

This email is to inform you that you that your account will be suspended and we will forward your details to our legal department as we have all your details in our database.We are still awaiting your response before action will be taken upon you .You are to post the item and get back to us with the shipping details i.e the TRACKING NUMBER AND SCANNED RECEIPT so that we can verify and confirm transaction and then proceed in crediting your account.

NOTE:Failure to respond to this email will lead to suspension of your PayPal account and we will have to contact your solicitor because our solicitor is fully aware of your transaction and your details in our database will be forwarded to the Interpol squad.

* Make sure you you make the send the item asap… get back to us with the details at: ( consult.1525@consultant.com ).

We await your swift response which should include the refund payment. details.

Thank you for using PayPal® . We look forward serving your online auction payment needs in the future.
Sincerely
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I sold an item on ebay, with a quantity of 1 as buy it now. Two people paid for the item at the same time. Ebay caught this and allowed only one transaction to go through. Paypal, on the other hand, did not. So both transaction went through and I received 2 payments for the same auction.

When I contacted paypal I was told I needed to either produce the item or I would have to pay a fine for false advertising. After showing paypal the error had occured on their part and not mine or ebays, they still told me it was my fault and responsibility.

A representative with paypal lied to me. I am still disputing this with paypal. I will not let this matter go. I know I am not the first one that this has happened to, and I will not be the last. Paypal should have a safe guard in place to prevent this from happening.

To think we pay them a fee to use their services, and this is what you get.

Buyer Beware!
Do Not Use PayPal to purchase goods or services.
They state they have a "Buyer Protection" Policy, but it is truly bogus.
They will not go after fraudulent compaines selling products that is NOT what was described.
Purchase ONLY by credit card. At least credit cards will chargeback, if it is a fraudlent company selling bogus goods or services.
Again, do not use PayPal payment services to purchase goods.

I have about $13-14 in my PAYPAL account but now I am unable to access my account and could not withdraw, I don't know why?

Friday the June 27, I tried selling my World of Warcraft account, which I have been paying $15 for every month for the past three years, on craigslist I talked to the buyer on American Instant Massager, AIM, before receiving the money through PayPal, which I thought was safe.

I then gave them ALL the information and changed the E-Mail address on the account, so I will NEVER get my account back. The next day I received an E-Mail saying the money was reversed so I signed into PayPal and sent them an email trying to resolve the case to get my money.

I have tried emailing PayPal at several different emails and through PayPal and have not gotten one response back. I even called them today and they were not very helpful, almost rude, plus their website says their phone waiting time will only be 5 minutes and I had to wait almost 20 minutes.

I tried asking for an address to try to work this out in person and he just ignored the question and kept talking. He kept telling me since I did not sell a tangle item; I was pretty much out of luck, even though they said they were still investigating the case and .

Nowhere on PayPal does it say you CANNOT sell an intangible item, it just says you will not be covered by the sellers protection plan, but what is I was cleaning their house, mowing their lawn or fixed their car. Just because I have no proof that I sent something I am now out everything.

I have found a web site that is against PayPal and even has a forum, I was reading though the postings and this is not the first time this has happened. Luckily mine was only for $575, and not thousands, but I need this money to live.

I have been reading everything about PayPal and everything on paypal.com since I got off the phone with them and their 'PayPal Policy' makes NO sense and does everything in the favor of PayPal and the buyer, just so PayPal wont lose out on any money.

With increasing frequency Paypal seems to be facilitating fraud. It happened to me two years ago, so I stopped using sites that take Paypal. Today I made the mistake of using Paypal to pay for bar codes on http://www.legalupcbarcodes.com/. I never got any barcodes, and Paypal says they won't give me back my money, that I need to dispute the item. You've got to be kidding. The invoice says barcodes, they didn't send them. That's fraud. And that's Paypal facilitating fraud. I'll never, ever use them again.

I have found service no good for my purpose and would like you to stop my payment and would like to be refunded for all my last payments!¬

I can not use this service and have spent quit a lot of money on it with no personal results.can you stop my payments and can I please have a refund for all my suptcrictions!

I had safecart to charge me for web site to work on my computer that left me with blue screen and have not been able to use it for a month it would be nice if i could find then to have thim to fix what they messed up

You change me 43.94 on the credit card. the order Receipt is PCHB-U014-18cJY.

It is not Installation Instructions. You saying I am not Revered.

I

on the 15 and 17 oct this year £30.00 and £38.00pounds to safecart, for the use of PC Cleaner po
which I have not recived for money I cant lose

I just found a charge on my paypal account for 19, 99 that I do not think is valid. Who are you people and how were you able to charge my account.. This is really not okay and I will let Pay-pal know about it also. How are you able to do this and what did I supposedly buy! You people have an enormous amount of complaints!

Mary Ryan
mstis@pacbell.net
El Segundo, CA 90245

I have received a charge of $220.00 USD (from safecart) on my credit card, but no where can I find exactly WHAT I'm being charged for. My ORDER RECEIPT is ADTS-U170413-22HQA, but the product is neither identified, nor accompanied by a License Key and Installation Instructions. I would very much appreciate clarification and/or explanation of this matter, at your earliest convenience. Thank you very much.

Richard Cartwright

I cannot use this service may I please have a refund I am too old work this . Thankyou. Tom McConnell

Hi yes i did a dumb thing and brought a anti-virus from PARETOLOGIC safecart it was a data recovery and now my computer will not start up. All i get is a system error on a black screen, cant even get in to try to fix it good one safecart, haven't got my bank statement to see how much it cost me to have a stuffed computer. Lucky i have a backup. Pete.

I have the same problem with PCDHQ(Driver Detective download and payment)Since I paid via PayPal and downloaded my computer has gone haywire.I have tried to communicate with PCDHQ to no avail.I will see if I can make a claim for repayment through Safecart/PayPal, let you know if I get anywhere.MOST ANOYED!

They put you on hold can"t talk to a person to cancel, and to get my money back.

This is a huge scam! They got into my Pay pal account and set up an automatic renewal. No one there will help and/or credit my account!
My next step is to also contact every authority possible to report this fraudulent transaction.
The comments above back from safecart personnel is also a scam...I have contact you on six occasions with no success.
Every staff member is argumentative.
I think a class action law suit is in order.

MLD

Please, credit my credit card that I used when I purchased the program. I have aquired a techition and he is cleaning up my computer.. Therefore I do not want the SafeCart program.
Thank you,
Joyce Battles
jjbattles@msn.com

Please refund my money Thank you.
jcbmb@yahoo.com
DriverUpdate Serial Number: 83-10A-18B9C-84821-1
FixCleaner Serial Number: B61-0CFBF-A3ACE-911

This so-called Safecart.com has just withdrawn an amount of $ 12.40 from my PayPal account and it is totally fraudulent as I do not have there service, nor do I want them. I never authorized this transaction and have reported them. Something needs to be done about this bogus company (I do not believe they are a company) I am sick of these kind of losers that go around stealing money from hard working people. I do not use anything remotely attached to this name "SAFECART.COM" NOTE THE NAME AND STAY AWAY FROM ANYBODY POSING AS A REP FROM THIS FRAUDULENT COMPANY.

I have been keeping in touch with Customer support for Paret0logic with regard to an amount that was taken out of my account on the 6th July 2013, £45.68. Now they have traced the transaction PTLC-G050713-40FAT, they say that this amount has been forwarded on to you, that was almost 3 weeks ago. It would be greatly appreciated that this amount is paid to me in full, without any further delay. Thanks Please send me your UK phone number by email, I can then discuss this matter with you more fully. Brenda McCourt

31 May 2013 i did not give safecart .com approval or consent to debit my visa card on the 13/5/2013 for the amount of $15.06 which includes a trans fee of o.38cents . being the charge for U.S dollar . i have recieved no recpt for this item or any correspondence as per this item. Please i would like a reply as to why & when & how this came about, thank you johncouper7412@yahoo.com
[protected].

SafeCart are a scam. They have debited my account without my consent and without purchasing anything from them and I cannot get hold of them by telephone either because they are "closed".

SafeCart are a scam - my account has also been debited without my approval, authority or consent and I live in the UK. I cannot get through to your so-called company on either the tollfree number or the telephone number despite numerous attempts to do so.

Please tell me what your company has done for me as I do not recollect any comunications with you, My Credit Card has two payments to your company one 09/04/13 for 23.96, second10/04/13 please let me know why I have been charged these amounts.a.s.a.p

jeg ønsker å avslute mitt abonment

$37.00 to cancel account! I have never paid to cancel an account. they charged me a $59.90 than charged me a foreign fee. I will never order such a thing from safecart. I don't even know how they got my account number. I wish to order a refund for the charge and my $37.00 cancellation fee. I will never order from safecart again if i have my way.

Invoice Id - ENSG-U1004191803-18YEW-D7KUX

Please issue a credit to my PayPal account for $39.99 for unauthorized charge on 10/10/2019.

David Straughn

I do not want this service. cancel effective immediately and refund $29.95.
thank you

johndorgan944@yahoo.com
[protected]

I bought a unit acceleration program through the auspices of SafeCart, PCAcceleratePRO. From the moment of installation my laptop froze and is frozen to this day. I paid through PayPal soI did get a refund. SafeCart needs to be responsible for the products they sell and provide the professional expertise to fix the damage done.

It was not clear that this was a monthly charge. Please cancel it.I cannot think of paying this more than the once. It was a deceptive ad and I disavow making a monthly commitment. I am unable to do this and won't. Your ad is not clear and I says nothing about a monthly charge.

Doris Petrocelli
7030 Glenhaven Ave.
Cocoa Fl.

On July 8 an unknown charge of $29.95 was posted to my PayPal account. Please expalin teh charge.

Thank you.

It appears that I was double-charged ($59.90) for my renewal on May 26, 2019.
[protected] BC

Dennis Bendickson dbendick@mncable.net

I was double-charged ($59.95) on May 26 when renewing.

I was charged twice on May26, $59.95