I have not been able to reconcile my bank statement for Feb on due to my husband's illness and dying in March. I have been very ill and having dangerous surgery next week. (Not heart). I have trying to catch up before my surgery to leave everything in order. I found a charge on 2/11 for a product that was advertised as free! Not wonder I stopped reconciling my checkbook at that point!
The product never did work!
The complaint has been investigated and resolved to the customer's satisfaction.