Ruby Tuesday review: The dining experience that I was subjected to on Wednesday, Sept 6, 2023

On Sept 6, 2023 myself, my husband and two friends went to Ruby Tuesday #3700 in Tullahoma, TN 37388 to have lunch about 11:45am and enjoy fellowship.

Three of us (myself and two others ordered the Ruby Tuesday classic hamburger meal. The other guest ordered the salmon meal. On that particular morning there was only ONE server for the entire restaurant including the bar area. I don't know how many cooks were there.

It took fifty minutes for three orders to come out of the kitchen. Mine hamburger did not come out of the kitchen until all the other people had. already eaten their food. My hamburger meat was so burned and dry that it wasn't recognizable. The bun was hard and dry also. In hindsight, I should have cancelled my order but I was too shocked as to do that.

The other people had to wait until their hamburgers were cold before they could get condiments for the hamburgers.

The server kept apologizing to us and other people in the restaurant for all the delays. I did not see a manager, someone to seat us or anyone else except for the ONE server working in the restaurant.

I went to the restaurant female restroom and I toilet was stopped up and paper all over the place. The trash can was overflowing. It did not look like the restroom had been cleaned from the day before!

After this experience we made the decision not to ever go back and eat there.

I would like to get my moneyback for my $10.99 hamburger meal and find another local restaurant.