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Royal Bank Of Scotland [RBS]

Royal Bank Of Scotland [RBS] review: Re-activation of inadvertant cancellation of direct debit is being blocked

L
Author of the review
4:37 am EST
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For seven months now I have tried to get a Direct Debit re-activated. I mistakingly cancelled it because I have a bad hand tremor. I have done everything Aviva has asked me to do and more and The Bank just keeps saying it has been cancelled. Aviva complaints dept. advises a visit to my branch but given I am in my 80s, house bound and live 30 miles away this not an option for me. The stress levels I have suffered are thro' the roof, for goodness sake can somebody, somewhere help me sort this simple mistake out.

Desired outcome: Reactivation of Direct Debit which I have been paying for 20 years.

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  1. Royal Bank Of Scotland [RBS] Contacts

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  3. Royal Bank Of Scotland [RBS] emails
  4. Royal Bank Of Scotland [RBS] address
    36 St Andrew Square, Edinburgh, Scotland, Lothian, EH22YB, United Kingdom
  5. Royal Bank Of Scotland [RBS] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 13, 2026
  7. View all Royal Bank Of Scotland [RBS] contacts
Royal Bank Of Scotland [RBS] Category
Royal Bank Of Scotland [RBS] is ranked 74 among 380 companies in the Banks category
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