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Roomster Corporation Complaints & Reviews

Roomster Corporation / scam alert!! this company operates a scam business!! all fake!!

Dt
dtla renter on Jan 17, 2019

I signed up for this site here in Los Angeles in Jan 2019 and paid through PayPal for 30 day subscription. Within days of using it, I found over 80% of the listings to be suspicious and I reported many of them directly to the Roomster.com site and days later my account was deleted without...

Roomster Corporation / credit card fraud - this company is fake and so are the listings: roomster.com

Ch
Cheaterliars on Nov 29, 2018

This company is a total scam. The use fake people, with fake ads to help you find either an apartment or a roommate. DON'T DO BUSINESS WITH THIS COMPANY. ROOMSTER.COM is a scam. I signed up for the 3 days search. When I realized they were fake and the ads never panned out. No one ever...

Roomster Corporation / extra charges

Ag
A G on Oct 19, 2018

Please be aware when you pay Roomster they continue charging till you cancel the service. I was not aware of it and was charged two more months extra till I notice the charges on my bank statement. I contact them to get partial refund and did not refund anything for the service I havent...

Roomster / billing charges

Ro
RosRich on Sep 28, 2018

I initially signed up with Roomster in search of an apartment. On their website, they offer three messaging packages to allow you to communicate directly with potential roommates. Apparently, it does not matter which package you choose - you are still billed for their most expensive package...

Roomster / unethical payment

Ch
Chrissy Chris on Sep 25, 2018

Roomster had advertised that I would only have to pay $5.99 for a full access to their website/ app for a month. I had purchased the full access on 9/24/2018 at 2:11pm using my computer, believing that it will only cost $5.99, however it had actually cost $399.99. I no longer wish to have...

Roomster / subscription and payment

Mi
Michael R. Johnson on Sep 20, 2018

I was looking for rooms so I signed up for for Roomster. I was granted a five day free trial which ended on the 15th of Sept. I was intending to cancel my subscription because the service during the trial process was terrible. Most of the email messages were removed when I went to read...

Roomster / I delete my account some months ago but roomster still take money from my account why I delete the account

Ch
Chenesai kasuwa on Sep 16, 2018

I have been trying to to cancel everything I managed to cancel and delete my account but you roomster you take money from my account why can you help me with stopping the charge on my account card please is it good if someone delete her account and you keep on taking money from her does it...

Roomster / billing

Ka
Katz Claudia on Aug 13, 2018

I have emailed number of times regarding charges to my debit card. I did not authorize these transaction . I login into Roomster to delete Pay Pal account and reoccurring charges. However, this issue still has not been resolved over a month. Charges exceed $40 and I would like these...

Roomster / duped of money

Su
SumiGupta on Aug 6, 2018

I was looking for a room and someone pointed me to Roomster. I saw a few listings in my area and then I saw that they only charge $1.5, for a few days and hence I tried it. They had written in big that I can cancel the subscription anytime, but at the bottom, they had put some condition...

Roomster / account deleted

Ni
Nia Nicks on Aug 6, 2018

Hello, I hope this message finds you well. I create a roomster account less than 24 hours ago. My account has been deleted. I was wondering if you could trouble shoot this issue and allow me log in as I still was suppose to have 5 days to find a roommate, since I paid for the account. Email...

Roomster / the worst roommate site ever... beware!

This is by far the worst roommate site I have ever been on. Not only was I constantly bombarded by fake roommate emails, but I was charged 24.99 without approval. I was appalled at the lack of customer service and the unavailability. They promote a 27/7 customer support line but there i...

Roomster / can't cancel my subscription bcuz I deleted my account

Be
Bermet Aidarova on Jul 20, 2018

I had an accaunt throw my Facebook under [email protected] ru accaunt I guess and I couldn't find a way to cancel memebership so I deleted it but I still going to get charged which I figured after. Customer service sent me a link to cancel subcribtion even tho I'm saying I can't do that since I deleted the account. So how can I cancel my subcribtion now?

Roomster.com / roommate finding service

Db
D. Barkley on Jul 6, 2018

I'm new to this area and this was supposed to be a reputable service for finding rooms for rent. I signed up, paid, and got to look at availabilities for one day (7/3/2018) before my account was canceled. Is this a scam?! I thought that since you had to pay to participate it would weed out...

Roomster / my membership

Sp
Spencer H. on Jul 3, 2018

My membership was cancelled immediately after I met this sketchy Nigerian girl Maryann whose phone number is: ‭+1 (646) 862-2841‬. The "furnished room" was at 80 degrees, and she must have reported me immediately after I told her thanks anyway and that the temperature was jut too much for me, and I didn't want to make her wait on a yes or no...

Roomster / I was charged a fee of 24$ after my initial 5 days trial

Ra
Radhika Desai on Jun 24, 2018

I just wanted to purchase a 5 day trial for $7 and then I did not even know when they charged me a $24 fee after the 5 day trial. I didnt see it explicitly written that my card will be auto debited after 5 days and I do not remember giving any permission to debit my card without my...

Roomster / roomster customer service

Do
Doggolife on Jun 18, 2018

Bills, receipts, and subscriptions are only sent within the app and not email. I didn't realize it auto-Renews after the 5 day trial. I've already found a roommate and now I'm out $25 for a service that I'm not using and didn't help me. I cancelled the day of renewal after seeing the...

Roomster / membership roommate finding

Jo
Josie B on Jun 17, 2018

I got the membership to find a roommate and now I can't access it unless I submit for a credit report which I am not interested. I cannot use the service that I paid, because the screen is locked up unless I apply for a credit report. Also, although I paid for the membership, they keeping...

Roomster / can't get back my deposit.

Ms
Ms.J23 on Apr 28, 2018

We used this service to find a room in Austell GA. Put down the $ 500.00 deposit through Wells Fargo bank as instructed from Jonah Bennett the person we thought was renting rooms, turns out he stole our money and disconnected his phone. We also can't delete the account so that roomster...

Roomster / No Phone Support

Tr
Treat Other's Well on Apr 27, 2018

April 27, 2018 Legitimate business' offer many ways they can be reached so they can be accountable. Roomster does not have email or phone support. Unless you have a Facebook account you cannot log in. That means if you are not a Facebook user, you are being discriminated. Attached i...

Roomster / housing service

Mi
Michael Mimmack on Mar 5, 2018

I think one of two thing is going on. First: every craigslist ad that referred me to the roomster site to get an appointment to see housing is an ad that roomster is placing themselves to direct you to themselves to scam us and steal our money. Second: roomster pays ad writer for every one...