The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Rooms To Gobed bug infestations

S Jun 26, 2018
This review was posted by
a verified customer
Verified customer
Review updated:

I purchased an adjustable bedframe from rooms to go and it was delivered on May18th. Within a couple weeks we started noticing red bites on our arms and face and legs. Then one night about 3am I found 2 bugs and I caught them and looked them up. Turned out to be bedbugs. I immediately called rooms to go in which we were told it wasnt there problem.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Rooms To Go's response · Jun 26, 2018

    Stuck4u, We caught your other posts and have requested more information. Please send us an email with your order info to [protected]@RoomsToGo.com and we’d be happy to help any way that we can!

  • Rooms To Go's response · Jul 17, 2018

    @th051102, We caught your other post and have requested more info as well. Please email us your order info to [protected]@RoomsToGo.com as we definitely need to look into this.

Responses

  • Ti
    Titan3333 Jun 26, 2018
    This comment was posted by
    a verified customer
    Verified customer

    WOW that's unjustified as bed bugs are a problem from many countries. return the bed

    1 Votes
  • Th
    th051102 Jul 16, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I am having the same problem!!! I am very unhappy and paid cash for the entire bedroom set.

    0 Votes
  • Th
    th051102 Jul 16, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Called and they will be sending another bed, at the same time I now have to pay for exterminator!!! I want my money back

    0 Votes

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