[Resolved] Rooms to Gobed bug infestations

5
S Jun 26, 2018 Review updated:

I purchased an adjustable bedframe from rooms to go and it was delivered on May18th. Within a couple weeks we started noticing red bites on our arms and face and legs. Then one night about 3am I found 2 bugs and I caught them and looked them up. Turned out to be bedbugs. I immediately called rooms to go in which we were told it wasnt there problem.

  • Rooms To Go's response · Jun 26, 2018

    Stuck4u, We caught your other posts and have requested more information. Please send us an email with your order info to [email protected] and we’d be happy to help any way that we can!

  • Rooms To Go's response · Jul 17, 2018

    @th051102, We caught your other post and have requested more info as well. Please email us your order info to [email protected] as we definitely need to look into this.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

Responses

  • Ti
    Titan3333 Jun 26, 2018

    WOW that's unjustified as bed bugs are a problem from many countries. return the bed

    1 Votes
  • Th
    th051102 Jul 16, 2018

    I am having the same problem!!! I am very unhappy and paid cash for the entire bedroom set.

    0 Votes
  • Th
    th051102 Jul 16, 2018

    Called and they will be sending another bed, at the same time I now have to pay for exterminator!!! I want my money back

    0 Votes

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