Roblox
Reviews and Complaints

I've contacted support so many times over this issue and they send back a blanket message that I need to look at the terms of service. We have a family, a household that's all on the same internet. One child got banned for something and then all the sudden my other son's account was banned as well. There's no connection to their accounts other than sharing that IP address. No one at Roblox with acknowledge this and it's obvious that these few employees they have are just selecting from a drop down box what they feel like responding with. You'd think a multi million dollar company would remember where they came from, but sadly they just pushed to AI bots to "help" their customers. I hope someone builds a better game for the kids and gets a customer service group that really cares about the players and families... you know.. where the money comes from.

Roblox is good the strict parents bad reviews are either their son/daughter's fault roblox is good for learning grammar and new words for kids the reports dont usually send through since there are more than a billion users sending reports dont think that roblox SUCKS just because someone swear on the game and inappropriate games roblox has been around since 2004 some people also likes to roleplay doesnt mean they are disgusting if your son/daughter do bad stuff on roblox just monitor them or tell them not to swear or do bad things on the game the parents bad reviews are basically this: hey can i play roblox > yes > buy me robux pls > ok > buy me again > alright > AGAIN > sure > WHAT THE HELL WHY DID YOU SPEND ***$ YOU ARE GROUNDED GO TO YOUR ROOM THIS GAME IS TERRIBLE DO NOT PLAY THIS GAME EVER! Or: hey can i play roblox > sure > hey can i get a little robux > sure > im gonna play this roleplaying game > *parents seeing 5 laws and families being happy> BILLY THIS GAME IS TERRIBLE GO PLAY SOME CALL OF DUTY THIS GAME IS GTA5 BUT LEGOS GO NOW *rates 1 star with a stupid reviewyeah thats basically it u can learn coding on roblox and make money off it a ton of developers earn THOUSANDS of real US dollars off this game u learn Lua from roblox roblox hashtags are always bad since like 9 years ago and every roblox user knows the hashtagging system is stupid there are really good games on roblox also roblox has MILLIONS of games literally every game platform atleast have 1 inappropriate game you guys always say minecraft is better and always copies things from roblox Minecraft was made in 2009 and roblox is made to public in 2004 roblox development started in 1989 thats like 30 years ago there are gun games and violence its not that fricking bad.

In my opinion I think roblox is a educational and fun game in roblox u can make your own games and learn how to make models and code to make really awesome stuff some reviews say there is bad language in roblox but now in the year 2019 curse words are replaced with hashtags ---> # and it is almost impossible to bypass it and also pll have been saying there is sex in the game but that's because they have dances and emotes (not in all games) and when u combine two it looks like your having sex but in most games the creators take those dances out so the chance is slim that u will run into that and pll say there is violence yes there is knifes and guns but nothing too too crazy there is no blood or gore it is pretty funny how they die because they dont bleed THEY JUST DO A BELLY FLOP ON TO THE FLOOR :D and pll say there is drinking and smoking but ive been playing roblox for 4 years almost half a decade and I have never seen any of that but one thing u have to worry about is online dating your kid might date on roblox and some times those pll can be pedophiles so u should go on there account every now and then then go to chat n party and if they talk about personal stuff then on chat n party click the 3 dots and go to profile then unfriend them. People also say there is cursing in it those reviews were from years ago before roblox had hashtags but now they do also numbers also become hashtags so u don't give out phone numbers or other personal stuff (also some reviews say there is bad laungage and the review was made this year those pll are lieing i dont know why but u can test it your self try to say a number or a curse word in roblox it will be tagged ---># do it in your own game tho so u dont get a possible ban) I think roblox is 100% safe for your kid

I have been using this website for almost 8 years now. I can say this website is SAFE, this website is SECURE and this website is NOT A WASTE OF TIME.

This website uses a sweet heavily modified open-sourced engine for their games. Content creators (who can be anyone) have access to some of the best starter tools in the world, for FREE. A variation of Lua with a lot of their own APIs is what is used to code in the games, and it is surprisingly stable.

Yes, you can PAY for more, but for the most part if you are paying, that means you are probably a content creator, who wants more slots to publish more games.

This is the absolute best way to express your creativity and grow all kinds of skills including, but not limited to, marketing, coding, update management, content management, gameplay design and overall communication. People say this website is full of a "bad community", but it's really just a majority of children using the on-site forums. It's a kids website, expect that.

They now have a developer forum dedicated to the top developers of ROBLOX, which tend to be the older and/or more mature audience of ROBLOX. This company does try a lot of things to get money, but that does NOT make them a scam. They are a BUSINESS. If they provided everything free, they wouldn't stay online for long.

Ontop of all this? You can actually CASH OUT for your hard work up to $50,000 USD per month. Now, that's not to say getting that $50k a month is EASY. You need the skills and the ability to create and manage a top game to earn that much per month, but it IS possible. You just have to take it a bit more seriously.

If this engine is still around in a few years, you can bet my nephew will be introduced to it.

I highly recommend READING about it, and PERSONALLY looking through the website and trying to use its tools. Your kids will love it, you might love it, but you will need to help your kids manage their time spent on it, like anything.

I think Roblox is a relatively safe and good game. In my four years of experience of playing Roblox, I have never seen any inappropriate or adult material in Roblox, to be honest, the first time I have ever seen inappropriate material on Roblox was when I was casually scrolling through Youtube. First of all, for all the "responsible" parents out there, if your child finds 18+ games that's because she or he had searched specifically for it. Roblox deletes adult-related material almost immediately and usually within a few hours. If your child is actively searching for inappropriate games on Roblox, I am more inclined to believe that it's the parent's fault for not protecting or restricting the child. Otherwise, how would a child find adult games which are nowhere near the front page, have only a handful of players, censored titles, and have only been up for a few hours if not minutes? On a side note, I have also brought gift cards for Roblox on multiple occasions on REPUTABLE websites and every single time I have received the money I paid for. I highly doubt that Roblox would rip someone off of a few dollars to ruin their reputation. In addition, there was a time where I got locked out a new account I made for my cousin as his birthday present. I had let him choose his own username and password, then I purchased some Robux on it. Unfortunately for some reason, he couldn't log in to his account the next day. We couldn't reset the password either because he had not attached an email or phone to his account yet. I contact Roblox using their Customer service system and in two days they responded back. After giving valid information, they gave us back the account with a week (it was actually four days). Therefore I conclude, Roblox is a decently good site.

P.S. It's not a Roblox's, or any company, the responsibility to refund money on unauthorized purchases. Also, please read the damn terms and services and do some research before greeting us readers with your appalling and ridiculous reviews.

Ya, so basically people say that Roblox is bad because of the hackers, bullies, exploiters or those kind of people. And they blame ROBLOX on that, not the people. That's just extremely unfair! They also say that if you're under 13 you can't chat, trade or other things and apparently, that's ageist for some people. To be honest, that's just trying to keep your mind innocent and prevent you from being groomed or anything else bad. People also say that when buying Robux, their number gets saved and there are additional charges which don't exactly make sense. I know a lot of people who buy Roblox and there are no additional charges. My guess is their kid just remembered the number and used your money. There's also these people who say that when you report someone the moderators don't do anything cause they're lazy. But think about it, there are more than one million people playing this game, and that would mean quite a handful of people would've been reported, AND the moderator team is quite small. It shouldn't surprise you it might take a while for the Roblox team to get your message!
Removing Tix: I perasnally wasn't in the Roblox community back then, but I know Tix was kinda like a cents to dollars. Ten Tix were worth one robux. When Roblox removed Tix, people said they were greedy and wanted money. That COULD be true except there is a bare chance. As some of you know, whenever someone joined your game, you would get a certain amount of Tix. These days, there were botted games that would've allowed you to accumulate a bunch of 'players,' which are mostly just bots. Then, you'd get Tix for basically just that, and that's unfair. Roblox probably just knew that this was going to happen along with many other possibilities, so that's why they probably removed Tix. Also, they were very open about it, too. They wrote an entire post about it, and said in 30 days Tix would be removed. They even made an event. They were very patient about this and they didn't just say: "Oh yah, so you now have a day to convert your Tix to Robux or your Tix will go bye bye!" 0
Mind you that, these are just a few.
Also, I don't mean to stir any hate but I hope while reading this you will see a better version of Roblox, not just what some people see it as. My overall review for this is that the community has been ruined by bots, 'toxic people,' and those who can't seem to be able to grasp the truth.

Sure. There is some online daters, and other things I won't mention. I've been playing Roblox for 3 years. The community normally makes new games. You can also make games. The app to make games is called "Roblox Studio." I made a story of this bacon hair (The default skin in roblox) named Su Tart, eats bacon. It has a single like and visit. There are also dislike bots people make for new and upcoming games. But as long as you stick to stories that most likely won't happen. Roblox has a kinda good moderation system for mods (Which you can apply to roblox when you're 18), for example, if someone posted something inappropriate, the mods will most likely ban it and ban the user who made it, as long as you stick to simulators you won't see anything inappropriate, and only some people cuss, and in my 3 years of playing Roblox, I have not seen one person say a bad word, well, normally, they normally type f*** etc. and/or, just to be funny: (Insert bad word here) or (insert bad word). There are funny roblox youtubers and thats basically it, funny roblox youtubers, people also make tutorials on how to do things, and they sometimes make a tutorial inside the game, roblox has millions of players, and there are scam bots, which you should not fall for, they will hack your account, and I would recommend 2 Step Verification, and be careful while trading, people will sometimes ask for your password, don't fall for that either. There is a currency called "Robux," or as I like to say it, "roux", I would recommend watching Flamingo, Jayingee, DenisDaily, Sketch etc. You can make Robux off of games you make, and there is a thing called Builder's Club, where you get Robux Daily, there is something for OBC, called DevEx, (Developer Exchange) where, you guessed it, exchange robux for real money. Also, don't give items for real money, you will get banned, Roblox sometimes breaks their rules, but they normally fix it in the time of 1 week-1 month, some people bully others, if so, just leave the game, I wouldn't recommend dealing with it, unless you really think you can do it, just try and do it, I'm not your dad/mom. Remember the thing I said earlier on that you should stick to simulators? You should also stick to Welcome to bloxburg, which is in beta, 25R$. I don't know, I bought it. Also there is some horror games like Camping, Field Trip, Highschool, before the dawn etc. If you can take how scary the games are then just play, but you don't have to. I have nothing else lol k bye

(I recommend you read this entire*** review to give yourself a general idea of this platform. This review is not exaggerated, doesn't complain about a specific game or is that. Kind. ("ow rublux banmed me 1 star!") of review.)

First of all, what I see the most on these kind of reviews; Roblox is NOT a game, but a developing platform, with a website which allows these games to connect and get easy access from players alike. If something happens with a game (that is not created by the company itself for an event for example), don't blame it on them. Try to contact the developer or developers of that respective game.

This is an online community, of course there are toxic people. If you can't accept that, You can disable your chat, which I highly do not suggest, as it takes from the fun of the game. Except, what I actually suggest to you is that you find a community of people with the same interest. The platform enables groups, private games, a friend system and a private and group chat system to talk with those friends outside of a game. So, find yourself a group or friend group with a similar interest, find a game you like and try to stick to it. Closed, smaller communities are obviously cleaner. It works on the same logic as real life. In a small town, everyone knows everyone and they won't try to commit any criminality, even behind the anonymity of the internet.

This platform, as I said, is also a developing one. The code isn't that simple but you don't really need to script build yourself a house, or small place to hangout with friends. There are multiple YouTube tutorials on developing games on Roblox, and I highly suggest you give it a try. You can also find new friends with this same interest.

An important thing to note is that Roblox pays it's successful developers in Robux, the in game currency. If you get enough, you can trade them for real money. This makes Roblox a possible job. Multiple developers are making Roblox games to sustain themselves in University for example.

An important message for parents: Yes, you CAN disable your child's chat feature, or friends feature, but do you really need to? This takes out from the fun, and part of the game. Yes, some games don't really need a chat function, but most of the front page games are about role playing as a princess or hanging out with friends. If you want to keep your kids safe, just keep an eye on them when they play, instead of being lazy and just deactivating social interactions.

Also, there is a darker part of this website, but as long as you don't try to find it and don't go on any website promising free robux, you are safe from it.

Now as a sentimental note: This game was with me since 2012. I was 6 years old when I made an account. At this point, Roblox has been a part of my life for more than half of it. I've seen rises, downfalls, things coming and going. I've seen a lot of things. Now, why am I telling you this? For 2 reasons. First, this game helped me get shaped in the way I am today, and second, as you can see, I HAVE NOT BEEN ABDUCTED. That myth is false. I haven't met any predator on this website since 2012. Your kids are safe.

Except some problems, this game clearly deserves a 5/5 rating. How an older generation grew with Club Penguin, so are some kids growing with Adopt Me or Meep City.

Give it a try! You won't regret it.

A user is selling their Roblox account, which goes against the terms of service. What's even worse is that they are using this account to scam people and make more money. This is a serious offense that can result in a ban, as it can cause significant financial losses for other players. I kindly request that appropriate action be taken.

My sons love Roblox and I have allowed them to use some of the money they earned during the summer to purchase Roblox items. However, their account was hacked and almost all of their items were stolen. I reported the issues 3 times since 8/7/2020 with no response. I also left a voicemail. This is an amazing platform's for kids but do not expect help when you encounter an issue.

Ive had this game for a very long time. The customer service is terrible I recently got beamed and roblox literally is flat out ok with scamming. my friend told me if I put in a code in a website I would get a free item. I did it because I knew them for years, they somehow got into my trades and took my items. I emailed roblox about this and they are saying its a trade I agreed with? which means they did not even read the email or the screenshots. they wont ban the account that scammed me, or give me anything back. I spent a ton of money on that game. It literally js takes ur money n is ok w scamming. its a shady company.

I submitted an appeal 3+ days ago regarding both a ban on my account and content moderation for an erroneous reason, it says I was banned and the content was removed because it contained inappropriate content, but it did not. My account ban has been lifted because the 3-day sanction is up, but the content I uploaded is still removed and I've received no response from the Roblox appeals team, further, I still worry that a 3-day ban on my account for 'inappropriate content', even though there wasn't any, could affect my reputation with Roblox and bar me from programs like DevEx if I ever choose to enroll in them, so I also still want to resolve both the issue of a previous 3 day sanction on my account, and the content removal. However, it has been 3+ days since I've submitted my appeal and I still have yet to receive a response. I know I'm probably going to get the stock response of 'We don't process appeals on third party sites', but I have an open ticket with Roblox Support and I just want someone to look at my appeal. In the past, Roblox support has been fairly good at responding to my requests, but this one is taking much longer than usual.

I do enjoy this platform very much, however when it comes to the punishment of their players, the are lacking in a lot of places. I was banned for about one day for "the usage of an exploit", not playing for one day is not a big deal to me. However, the fact that another player had threatened to spam report me and get me banned make me suspicious that they didn't take the time to go over anything and just decided to take action. When I requested information about my ban, customer support danced around my problem and gave rather cookie cutter excuses and solutions. As I read through he many reviews left here, I see this is a very common theme, Customer support seems to provide little to no information or evidence on why they took action, then expect us to be ok with it. Why the fact that there are so many similar reviews such as mine and nothing on Roblox's side has been done to improve absolutely baffles me. The Roblox corporation itself doesn't really seem to care whether or not we spend countless hours or hundreds of dollars on our accounts, and they can't seem to give us the time of day to even help resolves issues with our accounts. I know there are a lot of angry kids here who are mad about their punishments for a a just or false reason, I hope my review can stand out then just a complaint. If Roblox decides too respond to me, I hope for a different reply than a copy pasted "Roblox is not able to process any Account Restore Requests via a third party such as a BBB complaint". I'm not asking for more help, at this point I'm asking for change. I understand that there is a lot going on this year, but this customer support complaint has been a thing dating back too 2017, you'd think that they'd have a little humility knowing that this has been and ever growing problem among players. As I end this review I'd like to make it clear again, I am not requesting help from a third party source, I making this review in faint hopes that you'll maybe give me more than and automated response and maybe, just maybe some actual change. Hopefully I'm taken for more than just some angry kid and maybe taken seriously. Please excuse me if I sound condescending or rude, I am a bit irritated with my experience but it is not as bad as other people's experience with customer support.

I had fun but the costumer support is TERRIBLE if its not money you have to wait a while Ive so far waited 6 days and 2 bot messages on my email

Great application and platform just wish I could use it on Linux

Roblox is a very fun gaming platform, I've been playing for 4 years and it's been fun

Can yall update the jobs and add more jobs in the game like malls and other stuff, also yall should make a dealership for the cars and make apartment and house so you don't have to buy a house just pay rent make the game funnier than it is. I hope you understand what I'm talking about

If you are looking for accurate information about Roblox on this page, you wont find much. A majority of these reviews are from angry kids that are upset that they broke the rules and were banned or people who made mistakes on their own end then play Roblox for it. Like losing their email account so they cant reset a password. Of course Roblox cant do anything if you lost your email to the account and coincidently lost your password. I've been on the platform since my childhood and I've made a good sum of money developing games. Roblox is entirely safe for kids and if you are a parent and you're concerned about Roblox, I'd recommend using the parental controls that allow you to completely control what you child can do on the platform. You're also able to view what games your child has played from the play history on the home page. I would be completely fine with my child playing on this platform and I would honestly be glad considering the learning opportunities present.

When I wanted to log in to my Roblox account I had a verification code when I put my username and password and a verification code was sent to my email but the code won’t send to my email please tell me what to do

Hello roblox (: ive emailed your team about 4 times this past 2 weeks because my account generally keeps getting wrongly banned for and all the bans have led up too a terminated account, my last ban was for backing myself up because I had a a piece off food equipped on a game (adoptme) and someone said ' u dont need that ' so I replied with ' your right, you do' then the other reasons where for ' mwa ' ' covid19' 'move' and things like that, yet wether I was in thr wrong which I dont see how I was? He never got a terminated account either, and I have no clue on what their user was, but ive generally had enough so much time, money, and effort has gone into that roblox account, im not sure if need a verification wether its me or not, but I have some sort off proof furthermore, if my account doesnt get unterminated im generally taking this elsewhere and utterly complaining because I did nothing wrong but back myself. Thankyou. This may not seem as bad but im generally upset and sometimes playing roblox its self put me in a good mood, and its generally just part off my daily routine.

I am having so much trouble with the Authenticator App system. It should be way easier than this! I have been trying to verify my phone number for a long time now but every time I attempt at it a am asked for a code from the Authenticator App, Roblox gives very little and very vague instructions on what I should do where I had to resort to Youtube to get a basic understanding of what it is I should do. Even then I still cannot do what it is asked of me to so I can get my phone number verified because I am not provided with the Q-R code needed for the Authenticator App. The Authenticator App is so hard to deal with, I do not see why it is so important and it is giving me a huge headache for something that should be very simple and easy, I am very very unhappy with the Roblox system for being so hard to work with ESPECIALLY because it is an app meant for children and the younger use, yet it is extremely complicated, and very hard to work out. I do not know what to do right now and the Roblox team not only have they shown no support but also have not given me a quick option to talk to them about this. I am extremely unhappy and displeased with this situation. And worse of all I still don't know what to do to get that code needed for my verification. I have no assistance from the Roblox team apart from for very vague instructions on their page.

I was charged $19.99 on my online account for Roblox without my permission. I checked both of my kids' Roblox accounts and there were no charges made and no extra Robux. Moreover, my online account is not linked to either Roblox account. Due to Covid, I couldn't get a response from my online account, so I reached out to Roblox to investigate. While waiting for a response from Roblox, my online account contacted me and informed me about fraudulent activity. They removed the charge because the Roblox purchase was fraudulent and didn't go to any of my accounts. Later, Roblox emailed me saying they deleted my account due to reported unauthorized charges. I replied, explaining that I never mentioned unauthorized charges but asked them to investigate. I clarified that the unauthorized charges were made on my online account and my online account had already resolved the issue. I also emphasized that it had nothing to do with my daughter's Roblox account, and if they had read my email, they would have seen that. After going back and forth for days, they reactivated my daughter's account. However, they took back the $19.99 worth of items when they reactivated it, claiming I didn't authorize the charges. I explained that no charges were made on the account and the items they took were already paid for. During this time, there were no charges or purchases. Roblox refuses to return the items worth $19.99 that they took from my daughter's account. I want those items back since I already paid for them. Their customer service is terrible, and they don't even read the messages properly. I keep receiving the same automated response from them. If someone had taken a moment to look into the account, this could have been resolved quickly. Roblox only cares about money and doesn't value its customers. If my daughter hadn't invested years and a significant amount of money in this game, I would have deleted the account and moved on from Roblox. Buyers should be cautious!

Roblox...you're really causing problems for us parents. Both of my sons are absolutely obsessed with Roblox games. I have spent a lot of money on Roblox for over 5 years now because my boys love the games and have so much fun. However, in the past 5 months, both of my sons told me that they had purchased things but never received what they were promised. It seems like hackers were breaking into the games and creating fake items to make money, taking advantage of unsuspecting kids. I only realized this when I checked my bank account and saw that a fake subscription had been set up, resulting in constant charges. It's heartbreaking to see my kids disappointed and scammed on their accounts. They buy items that are supposed to be legitimate, but they end up being scams, and I am constantly being charged. This situation is completely out of control. It's shocking that someone can hack and scam on your platform. I want the charges from the last couple of months refunded on my sons' accounts, and I will not accept you taking away my kids' accounts as if it's their fault. It's disgusting that you have a reputation for taking away kids' accounts when parents request refunds. These kids are your main customers. They spend all their time creating avatars, building their games, and idolizing YouTubers who are considered Roblox celebrities. Some of them are lucky enough to spend their parents' hard-earned money on special items using Robux. It's really disappointing to see the level of greed that your platform has reached. How many kids must feel terrible when they can't afford overpriced special items, especially when they receive a gift card for their birthday and risk being scammed out of their once-a-year treat? Shame on you, Roblox, for allowing this to happen. I would like a refund for the constant fake items and subscriptions that have been charged to my account multiple times in the last 5 months, or maybe even longer. It shows a lot about how ComplaintsBoard.com works with parents to make things right, as we are the ones funding years of purchases for gameplay. I request that you, Roblox, also play fair and do the right thing by refunding the charges from the last 6 months without putting my sons' cherished Roblox accounts at risk. They spend all their time grinding and buying items with their friends. Thank you, [Your Name].

This company continues to take advantage of children. Not only do they close accounts that parents have spent a lot of money on, but they also deceive minors with false advertisements, misleading buttons, and trickery. They don't provide a phone number to speak to a person, and when you file complaints and ask for solutions, they only respond with automated emails. You use your hard-earned money to buy virtual items, and then they take those items away, forcing you to buy them again. This company exploits underage children and tricks them. I sent them an email, and they replied with multiple automated responses. They don't care and are not interested in finding solutions. I know there are many parents who want to file a collective lawsuit against them. Here is the email I sent them, and they rejected my request:

Kimberly I. Solio
Thu, Sep 17, 5:08 PM (7 days ago)
to info

Hello, I am trying to reach someone who can listen to a very sensitive situation. I am Jeremy's mother, and he is the user of the old account r6ad. Jeremy lost this account last year due to supposed unauthorized purchases on my credit card. At that time, my children and I were evicted from our home and had to live in a hotel. We were all homeless and going through the worst times of our lives. The reason for the eviction was that I had to make my husband, who was physically abusive to my son, leave. I had to have him arrested. I understand that this may be too much information, but I am pleading for some understanding. My son made purchases while he was feeling depressed in the hotel. I didn't have the money at that time to pay for them, so you refunded the money but closed his account. We had spent a significant amount of money, possibly hundreds or even thousands of dollars, on his Roblox game. My son was crying last night because he lost this account, which is his favorite game, and his heart was broken. PLEASE, PLEASE, PLEASE, can you please reopen this account? I am BEGGING for your kindness, understanding, and compassion. This was an extremely difficult time for us, and I feel so guilty as a mother. If you could give him his account back, it would make a bad time not seem so terrible. He will never make unauthorized purchases again. I hope someone with compassion will understand what I am trying to convey and make Jeremy happier than he has been in a long time. I apologize for the lengthy email; I just want to explain how much this would mean to us. In the future, we will continue to spend money on Roblox. Once again, I am begging for another chance. Additionally, one of the closed accounts did not have ANY unauthorized charges. Please feel free to call or email me anytime if you have any questions. Warm regards, [Your Name]

I wrote in regarding an unauthorized purchase. I am caring for a sick parent and I did not respond within a 3 day grace period. On January 20 2024 I left my phone unattended and a purchase of $199.99 was made on my Paypal account last four on the account is 2952. My name is Nina R Durham my address is 5932 Springfield Ave Phila Pa 19143. My tel # is [protected].

The account in question is derrick21577744.

Any consideration given to this matter would be greatly appreciated.

I purchased 2,200 Robux for my son through his profile. A few hours later, the amount of available Robux in his account had decreased. He alerted me to this, as he couldn’t figure out what happened (he’s 12). I went to his purchase history to make sure he hadn’t accidentally bought anything in the game, and much to my surprise there were no transactions on his ledger after I added the Roblox. I reached out to customer service for assistance, and they told me that the Roblox were correctly applied, and that the matter was resolved. I then provided screenshots showing that no purchases had been made from his account after I added the Robux. They replied, with the same answer, that the purchase had been correctly applied. I then replied again with the same screenshots and a detailed email outlining the purchase history and timestamps. I asked for an explanation of why they felt the Robux had been correctly applied when that was clearly not the case on my end. For context, I purchased the Robux on Jan 22 and was being told that a purchase made on Jan 21 was the reason the balance had decreased. That obviously didn’t add up.

I asked if they were seeing something different from their end or if the timestamps in the purchase history were incorrect. The customer service team stopped responding with anything meaningful and just kept referring me to check my purchase history page.

This is completely completely disappointing because it feels like they are scamming children at this point. Unfortunately, my son may be banned from Roblox for the foreseeable future.

I was playing maple hospital on my lgbtq+ server when i changed my avatar to wear a dress it say it was against roblox terms and conditions and so i joined my friend to get my roles back faster but then we tried to join back and turns out i was banned for 364 days i spent alot of time on that server and i got banned for a year because i wore a dress i think this is totally unacceptable

I emailed support back and forth about a removal of an item credit. They offered a name change to my daughter but I did not want that. Instead I wake up and her entire account has been permanently terminated for going against community guidelines. I have spent over $1000 in robux for her to play that game and they have taken all of it! It is not right nor fair. For absolutely no reason other than me complaining about an item.

I had currently bought new items on Roblox to create a new charter and when i did it will not let me switch to that specific charter i tried to on 3 different platforms and only two of them would let me switch, but even Tho they let me switch to the avatar and let me see it be worn i will join into a game and be in a completely different avi. on the the third platform it says failed to wear charter

My roblox account was deleted due to unauthorized charges, however I accidentally hit refund on an item that was not roblox item, and they deleted my account. I have reached roblox support and they do not do anything. They keep on saying your appeal has been denied, whenever I gave them the correct information that could get my account back in an email previously.

So I was playing Roblox last night with some friends, keep in mind that I've not even uttered a single swear word, Just having pretty normal and fun conversations, I didn't even react to the people that were harassing me, once those people had left the game, due to their voice chat suspension since they harassed not only myself but others too, I was pretty much quiet and when I did talk is was about pretty average stuff, since my birthday is coming up we were also raising some robux, well my friends were trying to help me raise Robux in Pls Donate, Then the next thing I know is that I'm voice chat suspended for a week with no reason as to why, I rightfully so put in an appeal and the next day I finally got a response, the team member that responded to me said that they believed I violated their Roblox Community Standards, which I have not. They refuse to help me out of give me any context, Honestly I just got my vc back from suspension and they randomly just take it away. I'm sorry I don't like to complain but this is just getting ridiculous

I am very disgusted with roblox my account that I have had for years premium and all wasted thousands on this and all of a sudden my account gets hacked the guy deletes my email and my phone number changes everything and what does roblox do nothing they practically told me that im lieing and its not my account I dont reccomend this app is not for children period. Roblox became a disgusting dating app and dating isnt permitted but they still do it and robllox does nothing about it roblox is not child friendly 12+ more like 17+ if you have a sweet child that behaves well do not ever get this app this app will either change your child or break them. People constantly begging for robux because they feel like trash one time my daughter went to go play roblox first time she had a regular ava no robux yet and as soon as she joined people started to make fun of her calling her names telling her shes poor that she shouldnt be here making her feel like a piece of crap its horrible really it is and even if you go to report them roblox doesnt care all they about is the money if theyre making money of of that person or not if not theyll just give them a little warning when theyve gotten reported over 1000 times my daughter its honestly ridiculous and funny at the same time because her they are thinking they are like queens and kings with theyre ugly as hell avatars very innapropriate, did they forget how they were in the beginning they were just like the noobs humble honest and kind but no now they think because they have things that noobs are beneath them people on roblox are racist and very sexist roblox is slowly going down and if they dont fix this people will stop playing like honestly if you think about it how many people have noob avatars compared to the robux ones... Im sure theirs way way more noob avas than robux ones what is killing me is why not give the person 2k robux when they first download the game you now 2k robux wont last long and if you want money if you want to make more money I suggest giving all the new users that sign up 2k robux so they can feel what it is to have it to be able to buy something and when they run out of robux they will get desperate because here they are they were able to get what they wanted but now they cant and thats gonnna get them desperate like oh I need to buy more robux its going to make them want it unlike they start off with 0 theyre most likely not going to want to buy anything because like theyre used to nothing already they dont now how that feels to have something if you want to make more money do something like that

I’m out here wasting my money on Roblox to buy these clothes for my Roblox avatar to find out later on they disappear so I click on them and it says more info so I click that then it brings me to this page that says it was removed from Roblox witch should stop happening I have way to many clothes getting removed when I like just recently bought them and a lot of people I know complain about the same thing so you should fix it because it’s not fair for us to loose our money just because of these clothes for our avatars disappearing!

I just got a $50 gift card exchanged, so the first thing I did was customize my character. I got finished customizing my character (my character was the "Excited Kemono Wolf Bundle"), and it worked for a while, but then I joined a game and all of my avatar's body bellow the head was gone! I just figured that it was just the game I was playing so I joined a different game, and it did the same thing, so I went to customize and POOF, my entire character turns into a Robloxian skin with an orange tank top and beach shorts. I tried SO MANY different ways to fix this. but it just wouldn't work! PLS FIX THIS, I really love my skin!

Hello, I am here because the Roblox Corporation is refusing to unban my terminated account. On June 7, 2023 I was playing with a friend on this game called “The Presentation Experience”. Me and my friend were joking around with each other and someone thought I was talking to them and reported me. When I tried to make a appeal trying to explain to Roblox Support that me and my friend were joking around with each other and how we wasn’t being serious, they denied my appeal. This made me upset because Roblox Support never wants to hear people’s part of their story when making an appeal but decides to denied appeals. I have seen plenty of people get their accounts banned/ Terminated for unfair reasons and when they tried to appeal Roblox Support just banned them. Like on this YouTube channel called Chloe Games, it was a YouTuber video of how a person got there account hacked and when they tried to talk to Roblox Support about it, they didn’t help at all. The title of her video is called “Roblox Support needs to Improve. I just wish Roblox as a billion dollar company would have better moderation and fixed there appeal system instead of denying peoples appeals.

Hi there- I am Eli's Dad - my name is Marshall. We are trying to update Eli's email from [protected]@icloud.com (he no longer has access to this account which is tied to this roblox account) to [protected]@gmail.com. We have attempted to update this but it's asking us to verify a code that is being sent to the updated email but no code is arriving.

I attempted to add my phone number to the account -[protected] it says that it's going to text message verify but again, says it's sending a verification code to the email account we don't have access to... even though it says it's going to text me. My son is not able to log in any more.

We need to update the email address. Can you please email at [protected]@gmail.com to help with this?

My email is [protected]@gmail.com.

Please advise.

Account Username: gwvsgwvs4

My account was deleted and I was wondering if there was a way I can get it back until Roblox fully forgets about it..?

Reason: Child Endangerment

Offensive Item: Voice chat conversation on 7/16/2023 at 5:58 PM (CT) in MIC UP 🔊

It'd be really kind and awesome since I already lost my account once..🥺🙏🏿🙏🏿

I got hacked only a few weeks ago, and Roblox support has failed to get my account back. I emailed them MANY times about my issue, and they failed to "verify" my account. They demand I get an iTunes or Google Play receipt as proof of ownership, but they can't accept PayPal proof. I don't understand why they can't accept proof from Paypal. Aside from that, the Roblox website claimed that “Even if your account is compromised and the email is changed, we can still see the original owner or billing email on the account.” Which means they're purposely making it difficult.

The thing is I got banned for 1 day for so called bypassing Roblox, Some people on voice chat were telling other to suck on them with curse words and the reason I'm banned was for so called "Bypassing" the Roblox voice chat, and the thing is the fact that I WAS PLAYING MUSIC, while some other dude was yelling racial slurs to me because my avatar was black in Roblox, ROBLOX IS STUPID!

After I filed a complaint NOTHING worked after that and I was real angry because we have satanic people, E-daters, Predators, Abusive admins, and racism, yet Roblox hates us people who have done nothing.