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Rite Aid

Rite Aid review: Poor front end phone customer service

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T
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6:15 pm UTC
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I just called this store location, Ridgecrest Calif, at 145pm and a older lady who called herself Marie, answered the phone abruptly and rudely hung up on me. I have been doing business there for quite awhile and Marie sounded a lot like the Susan, whom normally answers the phone for the front end. My reason for calling was that my neighbor told me that the store has changed it hours, but my question was never answered as Marie so rudely hung up on me. What a rude person Marie is. Their customer service has really gone downhill.

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smashmyd
Whitby, CA
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Apr 26, 2020 7:01 pm UTC

Why not ask your neighbor what the store hours are since she told you the news. I am sure she did not hang upon you on purpose.

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