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The good, the bad, and the ugly - discover what customers are saying about Poker Heat

Welcome to our customer reviews and complaints page for Poker Heat. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Poker Heat.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Poker Heat's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Poker Heat, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Poker Heat. Your feedback is an important part of our community and will help others make informed decisions.

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R
3:20 pm EST

Poker Heat Poker Heat

This game is a total scam. I have never had a more unpleasant experience playing a game. Throughout the last 2 months I have played every day trying to gain more chips. Throughout this time I have constantly lost to UN heard of hands. Ex. I have AA’s and on the river someone will get 3 of a kind. I have an ace high flush and someone will get a full house. I will have a full house and someone will get 4 of a kind. I have lost so much money that I just have to tell you how rigged and infuriating your game is. These events are not random. They happen whenever I’m a head. Today I lost 570 million in 2 hours. This has to stop. This is not a fair game. It is rigged for me to lose so I have to buy chips. Horrible horrible game!

Claimed loss: Over 1 billion chips and at least $50 cash

Desired outcome: I would be satisfied with getting my chips back.

Confidential Information Hidden: This section contains confidential information visible to verified Poker Heat representatives only. If you are affiliated with Poker Heat, please claim your business to access these details.

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8:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Poker Heat Purchase and bonus rewards

I purchased 26M for 5.99 on 10/07/23 after i was rewarded me another 9M. I also collected another 1M bonus. After collecting the game glitched and gave me the the 9M & 1M prize again I had 50M when I got on 14M table buy in I lost like 9M I got off the table and my balance was only 16M! Started with 50M lost 9M only had 16M after exiting!

I've played this game for almost a decade or better and this is the first issue I've ever had. It's.

Desired outcome: Give me my 10M rewards back...

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2:57 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Two times this week when I was changing tables my account was reduced by over $100,000 that’s never happened before when I pkayed it on my old phone and wondering why is it happening now? I not sure how to make this longer or what words should be used. I’m a literal person who doesn’t have time to waste that’s why the original complaint did not mince words.

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7:28 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I tried before you if ignored the complaint saying that there was not a long enough detail. Having spent hundreds of pounds with you over many many years which you can easily check from your records. I am appalled that you choose to treat a suposed valued customer with such apparent disdain. Any worthwhile business should listen to its customers and react...

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10:58 am EST

Poker Heat Points

I could not get into poker heat today due t network problems when I did my thirty nikon plus points had vanished can you explain why?I have used this for many years and I feel let down can you rectify this please let hallett

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Janejanejane
Timbuktu, US
Jan 07, 2023 2:59 am EST

So how does this site help? Or is it just to vent wo possible compensation?

ComplaintsBoard
K
7:07 pm EDT

Poker Heat language, abuse, and racism

Players are allowed to call someone a b****, to say that a person suck someone's dick, to call somebody a N****, to call somebody a f** and other homosexual slurs. All of this is allowed, and there is no number to call, no one who can be reached, and the abuse continuous daily. I would like to know why you are not allowed or able to complain direct to accompanied . Today was the worst, and I am uninstalling the app from my phone. Shame on you for allowing this to continue.

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David Sword
Potts Camp, US
Jan 28, 2024 10:36 pm EST

I bought a 200000 chip package for 4.99 and 26.30 was taken off my card. It happen today about 1 hour ago. Jan 17 2024. I am logged in under my Apple ID mynum1pbs8313@gmail.com

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Zigchi
Carlow, IE
Jan 20, 2024 9:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought chips never received them why. I want a refund

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Jerry Chancy
, US
Jul 15, 2023 7:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Do not know why! Went to app and connect by FB and said problem. Then went to game and started me over new and I had 90 million + And cannot find! Jerry Chancy. Jchancy@charter.net

Jerry Chancy on Facebook. Please help find

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Joe Plourde
Jay,, US
Jul 15, 2023 3:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I can’t connect to my poker heat game through Facebook! Any idea why?

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14Susan
, US
May 20, 2019 10:10 am EDT

yes that is terrible. they do it a lot. Players ZEE333 SpiMo69 are ring leaders to stalk and harass people. Tell lies, make up stories just to try and aggravate people...its sad yet funny to watch, some Juvenile Old people.
Gawd I hope i'm never like that in the next 30 years. They have had more than one account had a coupler closed (Good) They recruit or its them themselves to harass people over and over again DAILY1!

Newbies from Canada which is where rudest person is from such a liar is Canada, (ZEE333) These new people from Canada will stalk and harass same people like within 1 day. Hows that possible! LOL Watch newbie SNUGUMS1 Sky Beauty 7 who says his name Sky and wife named Beauty yet players call him "J" PisterSister ..lol list goes on. Watch your back!

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