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The good, the bad, and the ugly - discover what customers are saying about Copper Chef

Welcome to our customer reviews and complaints page for Copper Chef. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Copper Chef.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Copper Chef's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Copper Chef, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Copper Chef. Your feedback is an important part of our community and will help others make informed decisions.

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4:18 am EST

Copper Chef Pans

We purchased these pans about 4 years ago there was a guarantee on these pans that they would not stick but it turns out they do stick very badly, it seems that every time you use them they get worse how can this be resolved?

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3:07 pm EST

Copper Chef complaint

Can someone call me [protected], I sent a complaint and it was wrong but I imputed the wrong number

I had a severe issue with one of your reps. I will try and make it brief. I have spent $100.00's of dollars on your products buying for 2 homes and gifts for my kids. the last one my brother bought the latest huge pan the one with top and bottom can be used in the oven or on top of each other can't think of the name right now. my brother bought it for a Christmas gift for me and also took advantage of the air fryer but he upgraded the air fryer. I used it for the first time on new years but after the first batch off fish, it stopped working. I waited a week and tried again but nothing. I called your customer service and this Diane lady treated me like I was dirt. informed me it there was a 60 day warranty and that nothing she could do. rude as heck to me. I called again and someone did help me but said they can do me a one time favor but I had to pay to ship it back now I did but it cost me more than the machine was worth and with ALL the money I spend on copper chef I could not believe someone didn't help me. please call

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Update by Gloria Hafermann Lorentson
Jan 09, 2019 10:42 am EST

For the most part I love my copper chef, I have a cabin and my primary home and have nothing but copper chef but this last year my brother bought me the big one can't think of the name the top and bottom can be used for cooking the huge one well he was giving a choice to get a free air fryer. He even upgraded it and paid for shipping. I used it for the first time on new years eve. I put some fish in which first batch turned out good, but when I went to make a second batch it wouldn't work. I let it stand for a few days and tried again. Nothing. I now called customer service and this diane woman said I am sorry but your warranty was up in 60 days. It was a christmas gift. So wasn't getting anywhere with her so I called back and got someone else they made an exception one time exception but I had to ship it back. This cost me more than my brother paid for the upgrade and shipping the first time. I have never been so disappointed in copper chef's staff. I would like a call back from someone. I buy a lot for my cabin my kids and my primary home. They couldn't send me a new fryer. Please someone call me [protected]

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Julie Shipley
, US
Apr 17, 2019 7:42 pm EDT

I received the Copper Chef Model KMT-01 for Christmas and it stopped working.

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12:06 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bought this pan after seeing the commercial about the non stick and not having to use oil or grease. Unfortunately, the first thing I cooked was eggs, they stuck. I read the instructions which indicated that when cooking eggs a little oil may be needed. I tried again with oil and the eggs still stuck to the pan. Trying to eliminate oil and grease from a...

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