Blue Label Telecoms
Reviews and Complaints

I am Frederick Alfred Petersen ID no [protected]. I recently took a cellphone with you guys, the Nelson Mandela cellphone with R299 package. I have had the cellphone the whole weekend and it is Monday afternoon 15h05 and I have not received a call asking me about my package. The deal is R299 for R115 airtime and 50 SMS and the device can not be part of the deal as the cellphone is absolutely terrible. When we receive a call we really have to listen closely otherwise we will not be able to hear a word from the other side, maybe that is why you include ear pieces. We will sometimes be talking on the phone and then it just cuts the call. I am not sure why the device is called the Nelson Mandela phone as this device is absolutely useless and I don't think our former president would want his name tied to this useless device. For R299 what else do I get aside from R115 airtime and 50 SMS. For R7 176 I could buy a decent Samsung cellphone, Cell C Sim card and airtime of R115 and receive free SMS deals as I load airtime. I am not happy with this deal at all and I would even go as far as to say that I don't want this package.

I expect a correspondence from someone from this agency to contact me ASAP with a solution to my problem as I hate wasting money.

Kind regards
FA Petersen
[protected]
[protected]@gmail.com

Good day I have been trying to contact your office since last year june with no luck. The consultant informed me that I have been receiving a month airtime from rmcs as I am an edgars customer. I did not agree with this contract thing /service as my sim card is prepaid. Kindly respond and when I visit the store they refer me back to this [protected] and it rings with no luck. Must I take legal action or what?

Hope you receive the above in order

Regards
Masego fink

I took out a contract with In Blue Lable Connect in April. I received the phone on the 13 April 2018 and they say I must call them to active the simcard. The first premie did go of on 31 April 2018 the amount of 299.00. Since then until now I called them but no luck. The premie still went of on the 1 May and 1 June 2018 and still no service. I called them everyday and still waiting for them to come back to me, the numbers I have is [protected] and [protected] and [protected]. I send them mails but still nothing. They put a block on my account so that I cant reverse the money. So every month am paying for something that I cant used. The only thing I wanna to do is to cancelled the contract and want my money back. I did everything right its them who didn't stay in the rules of the contract. They steal from me every month. How can you sell a product to a client and do that? Its the worse service I ever had. Feel free to contact me for more details my number [protected].

Kindly assist me, my cell number has been converted to contract without my permission. I was trying to do sim swap when i realize that my number is now contract. I went to edgars as advised by my service provider, they called rmcs to cancel it but with no luck. My number is still on contract that i didn't give permission to. My cell number is [protected] i called rmcs now and spoke to tamara who said they will call back to cancel, i received a cancellation sms from them like previously. Ref no they gave me is blcn-[protected]

RMCS . Hi my name is Andries i don't know what to do about getting them to cancel my subscription service it's a flexi 55 i tried to phone them the number that's been given on their website is a lady that don't work ther so I'm in a bit of stress what can i do pls my email address is [protected]@gmail.com and my number is [protected] pls if anyone can help me.

.Buy airtime and on the 23 December 2014 received sms to welcome me as RMCS newest customer to the VODOCOM TOP UP.As a result of this my Blackberry Internet Services stopped working and Vodacom gave me the call centre number. After numerous telephone calls from the 29 December 2014 nobody come back to me. I get two different Ref Nr the first on the 6 January 2015 ref nr [protected] and then on the 12 January 2015 I spoke to Tumelo who promised that everything will be solved and give me the
second ref nr [protected] and that somebody will contact me in 24 hours and today 3 days later nobody phone me. I cant get hold of friend and family on whats app and also my facebook is down. CAN YOU PLESE ASSISIT ME URGENTLY WITH THIS, I also see on my Edgars statement the first payment went through, I will never take out any contract on a cell phone and if I want it I will directly go to VODACOM. I BEGGING YOU TO PLEASE SORT THIS OUT AS SOON AS POSSIBLE I TRIED FOR 3 WEEKS AND NOTHING MATERIALIZED.