Renewal by AndersenWarranty

W
This review was posted by
a verified customer
Verified customer

Their latest advertisement no longer declares that Renewal By Andersen both manufactures and installs the windows like their previous adds. Now they are proclaiming " Renewal By Andersen provides one rock solid warranty that covers your windows, doors & installation ". Well, here are the facts concerning the warranty: 20 years on the glass (not glass breakage), 2 years on the installation, and 10 years on the frame and hardware. Folks, this is one of the worst warranty offered anywhere. Look up Pella, Marvin, Jeld Wen any window manufacturer you wish and you will understand " rock-solid " means absolutely nothing! STAY AWAY FROM THIS PRIVATELY OWNED FRANCHISE!

Responses

  • Wi
    windowman Jun 29, 2016
    This comment was posted by
    a verified customer
    Verified customer

    The 21 Day Sale began June 6, 2016. Today is June 29, 2016 and this supposed sale is still going. This is just another example of how this franchise attempts to sell its way overpriced windows, Go to Williams Lumber, Home Depot or other Andersen window dealers and get an Andersen replacement window. Stop giving Eric Minkiewicz, the franchise owner, money for doing absolutely nothing

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  • Wi
    windowman Jun 22, 2016
    This comment was posted by
    a verified customer
    Verified customer

    You should also go to Huff n Puff and Renewal By Andersen Eastern New York and look at the complaints filed there. Eric, you can run but you can't hide!

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  • Wi
    windowman May 09, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Here is a " published " version of RBA's warranty.
    Our Warranty
    Our Warranty The Renewal By Andersen Warranty
    20 Year Limited Warranty For Glass
    The insulating glass in Renewal by Andersen® window sash and door panels is warranted to be free from defects in manufacturing, materials and workmanship for twenty (20) years from the original installation date. Insulating glass is warranted not to develop, under normal use and conditions, any material obstruction of vision resulting from manufacturing defects or as a result of premature failure of the glass or organic seal. Slight glass curvature and minor scratches or other imperfections in the glass that do not impair structural rigidity or significantly obscure normal vision are not covered by this Limited Warranty.

    If your Renewal by Andersen window sash or door panel glass is found to be defective, we may elect to either repair or replace the defective sash or door panel, at no cost to you. Such repairs and replacement parts are warranted for the remainder of the original warranty period.

    General Conditions and Exclusions

    The limited warranties set forth in this document are the only express warranties (whether written or oral) applicable to your Renewal by Andersen windows and doors, and no one is authorized to modify or expand these written warranties. All warranty claims must be made during the applicable warranty period.

    Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or of how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.

    This Limited Warranty is only applicable in the U.S.A. and Canada. This Limited Warranty gives you specific legal rights, and you may have other rights which vary by state or province. See your Renewal by Andersen representative for warranty coverage ofRenewal by Andersen® products purchased or installed outside of the U.S.A. or Canada.


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