An inspector of the work performed by sub contractors for Renewal by Andersen advised me today that I am to feel cold on the ledge of my bay window. He also advised me that the air I am feeling from while sitting on my couch is not coming from the windows installed just 2 1/2 weeks ago.
I am being insulted by the inspector at his smoke test and even the thermal imaging testing showing no leakage yet again I can feel the cold air with my own damn hand and body by the window. Renewal by Andersen needs to do better $48,000+ and this is how they treat people. They sell you a good game, get you installed yet, push you off after you lock into a contract.
I watched the installation being completed, the installation was not enough and this should be inspected. I should not feel no cold air on ledge of a $5,000+ window.
Recommendation: Truly assess the problem. Pull the siding from the bay windows and inspect to ensure proper installation is completed. Reseal the window all the way around and ensure no drafts. Apologize the family for you are making it seem like we don't understand common knowledge of drafts