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This is the scam with Reliable Resin...they have great stuff on their site that nobody else makes! You make an order and then wait, and wait, and wait some more. All the while, Don Theune (the owner) provides one ridiculous excuse after another as to why he cannot fulfill his obligation. His goal is to get you to wait at least 45 days so the Paypal money-back deal expires, and then you never get a response from Reliable Resin again. I'm out $66 and after 2.5 years, can only hope karma catches up with old Don!
Actually, I did get a response from old Don after posting warnings on some modelling forums about Reliable Resin. He obviously didn't know who it was posting the warnings, but told me I was the problem in the situation and the problem with society today; we all want everything right now and cry when we don't get it (or something similar). What a gem old Don is...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am also a victim of "good old Don". We entered into a "deal" on the phone in October, 2019 to make me a model of my Corvette. I paid him $650.00 and was told my car would be finished in about a month. After 30 days I called him to check on the progress of my model. This is when his many excuses started and month after month I got the same results. Now, eighteen months later, he won't even return my calls. He has his own website and actually shows model cars that he, "allegedly" made. I trusted Don to fulfill his end of our deal but I know now that he is just a scam artist who takes peoples money.
Its my first day on Complaint Board, shocked 😨😨😨, oh my God, what is going in the world, especially in developed countries, Surprised 😮😮😮
So my wife contacted Don Theune through Scale Visions to build a model of my 2011 Subaru STi for my 40th birthday. The deal was agreed to in October 2017 to be done close to February 2018. Some communications were made around progress but basically no progress. Now its January 2019 and I've contacted him several times to get a refund but only ignored. Initially promised to refund by Paypal, then didn't know how to to email interact so was going to mail us a check. Still nothing and now not answering calls or emails. TOTAL SCAM AND POS for taking $1000! AND for taking advantage of my wife's kind nature of sending more money to help the build progress. Contacting Penn Police to report him as a SCAM and FRAUD.
Don owes me about $7000 or a model. His excuses are one after another. He was to produce a model in Dec 2016 and we are still waiting and listening to his excuses. Scam Visions!
My name is Christopher Buck and I am the former owner of Top End Miniatures and Holeshot Resins. I gave up the company in 2011/2012 when I encountered some serious physical and financial problems. To the matter at hand, Don Theune. I had some rather nasty dealings with Don back in 2004 and 2005. He had the audacity to accuse me of stealing engine designs from my late, great friend Ross Gibson (Ross Gibson Engines). Don accused me of taking several of Ross' engine kits to the 2004 NHRA Thunder Valley Nationals and showing them to vendors and race teams to drum up business for myself. He called Ross with this accusation and of course Ross called me mad as hell and threatened to sue me. I explained to Ross that I would never jeopardize our friendship, or business relationship, with such a stunt. I actually helped Ross with the design of his Sonny Leonard Hemi/Chevy engine kit (I mastered the blower intake manifold, the Kobelco Superman blower, and hat). Later, we (Wayne Stevens Jr.) and I released a photo of a Weld Dragstar front wheel we were going to put into production. Now Don accuses us of stealing his design. First off, if I ever wanted to steal a design from some other resin company (which I never did), I definitely would not steal anything from Don "Looney" Theune. Don actually threatened me once. I told him, anytime you POS. It is amazing this POS is still in business. BTW, I am planning a return to the resin casting business. Nuff said.