Regus review: Discrimination / human rights complaint
Replied
I am looking to file an official complaint regarding the appalling treatment I received from your general manager, [edited], at your Port Moody location (address #301 - 220 Brew Street, Port Moody, BC V3H 0H6) on Monday April 19, 2021.
I was medically discriminated against and denied entrance and access to my medical treatment pertaining to an active legal car accident ICBC case.
I asked [edited] for the head office contact info but she refused to give it to me.
Could someone please contact me with the contact name and number of who I should directly contact to file my complaint?
Kindest regards,
Connie Andriani
1069 Dansey Ave
Coquitlam, BC V3K 3H2
[protected]
I await a prompt reply. Thank you.
I’m sorry to hear of your dissatisfaction and sincerely apologise for any inconvenience caused.
Regus does not condone discrimination in any way. We are committed to the highest standards of integrity, openness and professionalism and take this matter very seriously.
I’m unable to locate your account. Can you please contact me directly at sandra.melody@regus.com and provide me with your company name and account reference?
Many thanks,
Sandra Melody
Head of Customer Services
Hi Sandra,
I emailed you with the details of my complaint on April 29th to the email address you provided here, however, I have not received a reply back. When will I expect a reply?
Regards,
Connie
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