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CB Office Space and Supplies Regus Complaints #502-521
Regus

Regus review: Collections with insufficient notice/usage

T
Author of the review
9:04 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I wanted to rent a virtual office from Regus. I never set foot in the office, and one day I receive a collections notice from Tucker, Albin, and Associates saying I owe them $700. One of their representatives claims they have been calling me, which they haven't, I have proof, and asking for that sum.

I am requesting the total stop of these collections.

Regus response
Nov 09, 2020 4:22 am UTC
Regus customer support contacts
Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Hi Trent, thank you for getting in touch. Transparency is key to us and our teams go to great lengths to ensure that any queries are clarified before an agreement is signed.
You signed an agreement with us until 31 Jul 2020 (start date 16 December 2019); this is a business commitment.
Please understand that we cannot break agreements before their official end date.
Ending your contract is a simple process, which you should confirm through your online account (“Account” section). Your termination will be confirmed shortly after by email.
I apologise if you weren’t aware of this.
Please remember that your center team is available to answer any of your queries. Alternatively you can contact me at sandra.melody@regus.com if I can help further.

Regards,
Sandra Melody
Head of Customer Services
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The complaint has been investigated and resolved to the customer's satisfaction.

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  1. Regus Contacts

  2. Regus phone numbers
    +1 (855) 400-3575
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    +371 67 118 333
    Click up if you have successfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have successfully reached Regus by calling +371 67 118 333 phone number Click down if you have unsuccessfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +371 67 118 333 phone number
    +1 (800) 633-4237
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  3. Regus emails
  4. Regus address
    26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, Luxembourg
  5. Regus social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 16, 2026
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Regus Category
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