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CB Office Space and Supplies Regus Complaints #62-81
Regus

Regus review: Cafeteria Staff / Reception ( 1 comment)

M
Author of the review
9:07 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Honestly, from the bottom of my heart, I am not the most perfect person in the world. Trust me, I’ve done my wrongs, but when I tell you, these are some of the most unprofessional staff ever. The cafeteria staff are rude. I asked a simple question, and it turned into a whole debate. The receptionist doesn’t greet anyone or help; she just sits there.

Desired outcome: I would say nothing I’ll stay away from the cafe and the receptionist honestly unless I can move somewhere els other then that it is what it is.

Regus response
Nov 01, 2023 1:38 am UTC
Regus customer support contacts
Phone numbers

+1 (855) 400-3575

+371 67 118 333

Address

26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, LU

Website

www.regus.com

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Hi Ricquelle, I am sorry to hear of your recent experience with your centre team. Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the level of service that you expect and deserve from us. I have immediately escalated your comments to the relevant teams and confirmed that they have contacted you to assist you with your concern, please continue to speak with them.

Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve.

We appreciate your business.

Best,

Lorraine Brule

Global Customer Service at Regus
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This complaint has been resolved automatically due to user's inactivity.

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R
R
Regus Concord
Hingham, US
1 comments
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Oct 23, 2023 10:07 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

We thank you for you feedback and addressing your issues concerning you experience here at Regus. We apologize for the unpleasant experience you had with the Community Team. We at Regus prioritize in helping our clients have a great day at work; we will make sure our clients are always greeted and helped by the community team. Please let us know if there anything else we can do to make your experience better, thank you!

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  1. Regus Contacts

  2. Regus phone numbers
    +1 (855) 400-3575
    Click up if you have successfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (855) 400-3575 phone number Click down if you have unsuccessfully reached Regus by calling +1 (855) 400-3575 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (855) 400-3575 phone number
    +371 67 118 333
    Click up if you have successfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have successfully reached Regus by calling +371 67 118 333 phone number Click down if you have unsuccessfully reached Regus by calling +371 67 118 333 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +371 67 118 333 phone number
    +1 (800) 633-4237
    Click up if you have successfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have successfully reached Regus by calling +1 (800) 633-4237 phone number Click down if you have unsuccessfully reached Regus by calling +1 (800) 633-4237 phone number 0 0 users reported that they have UNsuccessfully reached Regus by calling +1 (800) 633-4237 phone number
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  3. Regus emails
  4. Regus address
    26 Boulevard Royal, L-2449, Luxembourg, 60611-1962, Luxembourg
  5. Regus social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
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