CB Restaurants and Dining Red Robin Complaints #42-61

Red Robin review: Restaurant

Conrad peters of Mount Sterling, US

Jan 16, 2023 7:14 pm UTC

Verified customer

On January 15th at about 2 p. m my wife and I went to the Red Robin in Springfield, IL with 4 kids that were 9,8, two 2 year olds. When we walked in the door an told the lady up front how many we had, she said if we wanted 2 high chairs she would have to clean off a table or we could use booster seats. I said we wanted to use high chairs and she let out a big sigh an rolled her eyes, at that point I said we will just use the booster seats, cause it seemed like she didn’t want to clean the table off when there was not many people in there dining. When we sat down the waitress got our drinks, but never left any napkins. I asked for napkins, silverware, and plates for our appetizer. She came with 4 napkins and said there working on plates getting cleaned and she didn’t know about silverware. I waited about 10 minutes an asked again for silverware and she said she didn’t know where any were at so I just said give me plastic. I had to eat a salad with plastic spoon and kids had to share fries off a napkin. Usually I would just walk out of place, but with 4 kids and 30 degree weather we just stayed. My bill was $55 with tip and was a bad experience

Desired outcome: Refund on meals

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+1 (877) 733-6543

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+1 (303) 846-5470

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+1 (303) 846-6108

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6312 S Fiddlers Green Cir ? 200, Greenwood Village, Ohio, 80111-4943, United States

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